Normative temperature of hot water in the apartment. The norm of the temperature of hot water in the apartment and poor-quality water: we fight together

Accommodation in an apartment high-rise building implies the presence comfortable conditions. The ability to constantly use the services of water supply, electricity, heating and other benefits of civilization is the main evidence of the well-being of housing.

One of the parameters of comfort is the temperature norm. hot water in an apartment building.

Check your hot water for compliance

Regulations

Regulatory documents (SanPiN) determine what temperature range of hot water in the tap is acceptable. It is between 60 and 75°C. This thermal regime provides sanitary protection against various microorganisms and viruses. The temperature of hot water in the tap according to the standard is adopted in accordance with the physiological characteristics of a person and has not changed for several decades.

Find out how many degrees hot water should be for a comfortable and safe use knowledge of biology helps. Many bacteria found in water pipes, die at minimum temperature from 60°C and above. Water will be practically safe and free from microorganisms when heated further to 75°C.

In this video, we will find out what the pressure reducer is responsible for:

In case of more low temperatures(within 40°C) warm water becomes a source of reproduction of numerous viruses that are dangerous to humans, so it is unsuitable for consumption. Increasing the water temperature to 60°C or more is used in open systems ah, which include the water supply systems of apartment buildings.

Increasing the temperature above 75°C is unsafe and threatens with thermal burns. The temperature risk especially increases for certain categories of residents - children, the disabled and the disabled.

Features of the recalculation

The technical condition of the heat supply systems in the house should not affect the regime and standards for the temperature of hot water in the apartment. In an agreement between consumers (residents apartment building) and the housing and communal services enterprises selling services determine all the conditions for hot water supply.

It is important that if hot water is supplied for several days below the standard value, this fact should be recorded in order to recalculate payments for a poor-quality service. But there are also force majeure circumstances in which the cost is not recalculated:

• an accident on the supply heating main serving a residential building;
• equipment failure (pump, boiler);
• network maintenance and repair work.

Residents of an apartment building must record all interruptions in the supply and changes in the parameters of the coolant. When the water supply stops, it is necessary to inform the dispatcher of the city emergency service.

According to the standards, the time interval without coolant supply is regulated:

• per month - no more than 8 hours;
• maximum once - 4 hours;
• in case of an accident - within a day.

The norms prescribe a recalculation of the tariff if an increase in the interval without water is documented.

It is necessary to reduce the prices for the dates of absence of the coolant. For example, if out of 31 days of the month there was no normally heated water in the house for 6 days, then in the calculation it is necessary to reduce the prices for the period of lack of water.

Temperature measurements

To measure the temperature of the water from the tap, it is necessary to substitute a special glass under the stream and fill it to the risk, then lower the thermometer into it. After 3 minutes, you should take the readings of the thermometer. By sanitary standards the following deviations are possible:

• for daytime - up to 3 degrees;
• at night - within 5 degrees.

A further decrease in temperature is the basis for recalculation. No measurement procedure DHW temperature You can't count on a reduction in fees. It is necessary to contact the dispatch service for the official registration of the application for measurement. At the same time, it fixes number, date of application and full name of the dispatcher.

Two options are possible here: a decrease in temperature due to emergency state hot water supply networks and lack of visible reasons to violate feed parameters. In the first option, the dispatcher is obliged to notify residents about the timing repair work, in the second - to agree with the applicant on the date and time of the measurement.

The temperature measurement data is activated, each participant in the procedure signs his copy of the act. If a violation of the standards is recorded, then the cost of hot water is recalculated at the rates of cold water.

For maximum temperature measurement accuracy, it is necessary to drain the water from the hot tap for about 3 minutes. It is necessary to use special water thermometers.

Features of filing a complaint

When fixing for several days the facts of supplying hot water with a temperature below the standard, a complaint should be prepared to the Management Company or the HOA about the recalculation of payment for the use of the resource. Recalculation is made only if there is an act of measurement.

The complaint is an official document, the execution of which must comply with the rules of office work. The text of the document should be prepared outlining all the facts of the existing violations:

• the addressee of the application is the name of the enterprise or a certain official, for example, the director of the management company;
• you should indicate the name, address of residence, contact numbers of the applicant;
• in the title, briefly indicate the content of the complaint, for example, “Statement of non-compliance with the regulatory parameters for the provision of services”;
• in the main part of the application, correctly and correctly list the dates of temperature measurements, for this it is necessary to use the information of the act on the facts of the violation;
• the applicant must indicate in the complaint the terms for eliminating violations and the requirement to recalculate the tariffs of the consumed carrier;
• at the end of the complaint, the date of filling, the signature and transcript of the applicant's signature is put.

It is recommended to prepare two copies of the document to fix the date and time of registration of the complaint in the Management Company or HOA on the applicant's paper. The time for consideration of complaints in institutions is one month. If there is no response within this period, it is recommended to obtain official confirmation of the refusal for further action.

In this case, you should contact the supervisory authorities or authorities. A copy of the first application with a mark of acceptance and an official refusal of the addressee of the complaint in a positive decision must be attached to the new appeal. The document can be submitted to the State Housing Inspectorate, the bodies of Rospotrebnadzor and the local municipality or the prosecutor's office.

As a rule, the second complaint is enough. The active participation of the employees of the housing inspectorate and the prosecutor's office allows in most cases to positively solve the problems of the applicant. The process of eliminating the causes of non-standard water supply and recalculating the cost of consuming hot water services is very fast. In critical situations, refer statements of claim to court.

Monitoring changes in water temperature in the apartment is also necessary for the safe use of the resource. In order to exclude cases of infection in case of deviations in the supply of the desired temperature, house services are required to regularly carry out control measurements. The water temperature according to the norms is a guarantee of epidemiological safety.

According to sanitary standards, hot water from the tap should be from 60 to 75 * C. If the water temperature is less than 60 * C, then you need to require recalculation.

17.03.2011 I call the control room with the requirement to measure the temperature of the water. According to the government decree of 05/06/2011 N354 "On the provision of communications services to owners and users", the procedure should be as follows:

106. A notice of a violation of the quality of a utility service can be made by the consumer in writing or orally (including by telephone) and is subject to mandatory registration by the emergency dispatch service. In this case, the consumer is obliged to provide his last name, first name and patronymic, the exact address premises where a violation of the quality of public services and the type of such public services are found. An employee of the emergency dispatch service is obliged to inform the consumer of information about the person who received the consumer's message (last name, first name and patronymic), the number for which the consumer's message is registered, and the time of its registration.

107. If an employee of the emergency dispatch service of the contractor knows the reasons for the violation of the quality of the utility service, he is obliged to immediately inform the consumer who applied and make an appropriate note in the message log.

108. If the employee of the contractor's emergency dispatch service does not know the reasons for the violation of the quality of the utility service, he is obliged to agree with the consumer on the date and time of the verification of the fact of violation of the quality of the utility service.

109. At the end of the audit, an audit report is drawn up. [...] The verification act is drawn up in the number of copies according to the number of interested persons participating in the verification, signed by such persons (their representatives), 1 copy of the act is transferred to the consumer (or his representative), the second copy remains with the contractor, the remaining copies are transferred to the interested parties participating in the test.

Complaint about the refusal to recalculate the payment for hot water.

On March 17, 2011, at my request, due to the low temperature of the hot water supply, the chief engineer of ZhEU-54 LLC Khairetdinova Kh.Kh. the temperature of hot water in the bathroom and in the kitchen was measured.

After a 5-minute drain of hot water, the temperature of the pipes was measured. Since in the bathroom the hot water in the faucet comes from the pipe of the heated towel rail, the temperature in the act is indicated as "return temperature (p \ dry): 40.5 * C". Measurements of hot water in the kitchen in the act are indicated as "DHW temperature at the supply: 50 * C".

Provided for by paragraph 74 of Decree of the Government of the Russian Federation of 23.05.2006 N 307 "On the procedure for providing public services to citizens," the temperature was re-measured only on April 12. The hot water temperature in the bathroom was 44*C.

To my request to recalculate the payment for hot water supply, I received a response dated 11.04.2011 No. 766 with the following content: "according to the act, the temperature of the hot water supply is 50 * C, the temperature in the bathroom was not measured. The temperature of the hot water supply complies normative values, recalculation is not performed. "Thus, among other things, in the answer there is a discrepancy with the fact that the temperature of the hot water in the bathroom was measured and was equal to 40.5 * C

I did not agree with this decision and on April 19 I sent a second request in which I demanded a recalculation in accordance with paragraph 6 of Appendix No. 1 of Rules 307. In the answer of 04.25.2011 No. 864, all my arguments were ignored and again there was only a reference to paragraph 5 of Appendix No. 1 of Rule 307.

I insist that the recalculation should be made in accordance with paragraph 6 of Appendix No. 1 of Rules 307, since there is a violation of sanitary standards and the presence of paragraph 5 of Appendix No. 1 of Rules 307 does not mean that Management Company has the right to violate sanitary standards.

So, according to SanPiN 2.1.4.2496-09:
1.2 Real sanitary regulations are binding on all legal entities, individual entrepreneurs whose activities are related to the organization and (or) provision of centralized hot water supply systems.
2.4. The temperature of hot water at the draw-off points, regardless of the heat supply system used, must not be lower than 60 °C and not higher than 75 °C.

According to paragraph 6 of Appendix No. 1 of the Rules "On the procedure for providing utilities citizens", approved by Decree of the Government of the Russian Federation of May 23, 2006 N 307, one of the requirements for the quality of public services in terms of hot water supply is the constant compliance of the composition and properties of hot water with sanitary norms and rules.

The fact that such an indicator as water temperature refers to the properties of water follows from the interpretation in the aggregate of the provisions of SanPiN 2.1.4.2496-09 (in particular, paragraph 2.1.) And Rules 307 (paragraph 6 of Appendix No. 1).

According to paragraph 6 of Appendix No. 1 of Rules 307, it is stipulated that the deviation of the composition and properties of hot water from sanitary norms and rules is not allowed, if the composition and properties of water do not comply with sanitary norms and rules, no payment is made for each day the utility service is provided inadequate quality(regardless of meter readings).

In addition, the requirement of SanPiN 2.1.4.2496-09 to maintain a hot water temperature of at least 60 * C does not contradict, but only tightens the requirement of paragraph 5 of Appendix No. 1 of Rule 307, according to which the temperature of hot water must be at least 50 * C for closed systems district heating.

ASK:
1) bring OAO "UZHKH Kalininsky district of the urban district of Ufa RB" to administrative responsibility under Part 2 of Art. 14.4 of the Code of Administrative Offenses and Art. 6.4 Administrative Code
2) issue an order to recalculate the payment for hot water supply for March in accordance with paragraph 6 of Appendix No. 1 of Rule 307, considering the period for the provision of utilities of inadequate quality from March 17, 10:00 to March 31, 24:00
3) due to the fact that the answer to my request dated April 19 was issued only on April 25, I ask you to warn OJSC UZHKh of the Kalininsky district of the urban district of Ufa of the Republic of Belarus about the inadmissibility of violating the requirements of paragraph 49, subparagraph "I" of rules 307, according to to which a notice of acceptance of this requirement and subsequent satisfaction or refusal to satisfy it, indicating the reasons for the refusal, must be sent to the applicant within two working days, otherwise it is possible to initiate an administrative case under Part 1 of Article 14.8 of the Code of Administrative Offenses
4) due to the fact that SanPiN 2.1.4.2496-09 does not provide for standards according to which a deviation in the water temperature during the first minutes would be allowed, please explain to ZhEU-54 LLC that the water temperature should be measured without first draining the water. *

10.05.2011 a whole delegation arrives to measure the water temperature: a representative of Rospotrebnadzor, an employee of the Center for Hygiene and Epidemiology in the Republic of Belarus, Chief Engineer ZhEU-54, two important representatives of "Kalinin UZHKh".

23.05.2011 comes the answer from Rospotrebnadzor:


1.06.2011 UZHKh announces:

Receipt arrives:

16.06.2011 just in case, I am writing a statement with a request to explain exactly how the recalculation was calculated:

In accordance with paragraph 49 (subparagraph "p") of the Decree of the Government of the Russian Federation "on the procedure for providing public services to citizens" dated May 23, 2006 N 307, I PLEASE, no later than 3 working days, provide documents confirming the correctness of the recalculation of fees for hot water supply in receipts for payment for June 2011

21.06.2011 ERCC issues a certificate. The text is hard to read, but the bottom line is that the size of the return was calculated by the formula: (<Тариф горячей воды> - <Тариф холодной воды>) * <Объём горячей воды> * (<количество дней с температурой ниже 60 *С> / <количестве дней в месяце>)

1. SanPin: http://www.rg.ru/2009/05/22/sanpin-dok.html
2. Old ruling: http://base.consultant.ru/cons/cgi/online.cgi?req=doc;base=LAW;n=114260
3. New Decree:

Water supply is certain measures and activities aimed at providing the population, enterprises, various kinds farms with water for industrial, household and drinking needs. Supply of people hot water is one of the main components of comfortable Everyday life. The choice of liquid supply depends on what you need hot for: central, or through local water heaters.

AT centralized system water heating is carried out using columns or hydraulic devices. With an individual supply of hot water, coils, tanks and other welded containers are used.

Requirements for hot water supply according to SNiP

Building codes that deal with hot water temperatures in buildings are taken from normative documents regulating the order of various buildings and structures. This document specifies the mode of supply, the temperature of hot water according to SNiP, the operation of boiler houses, the plumbing system and other standards.

According to these standards, the pressure in hot water supply should not exceed 0.6 MPa. The temperature of hot water according to SNiP at the points of water intake must comply with the following standards:

• More than 60 degrees - for systems central water supply attached to open views heat supply systems;
• More than 50 degrees - for central water supply systems connected to closed heat supply systems;
• But less than 75 degrees - for absolutely all hot water systems.

Water, the temperature of which ranges from 50 to 75 degrees Celsius, can easily wash off fats and disinfect detergents, but the supply of water at such a temperature does not make it possible to burn when the liquid comes into contact with human skin.

Hot water is supplied to the housing from the boiler room, where it is pumped by a water pump. Heating in the boiler, water is let through the central pipes to the consumer. The temperature of hot water according to SNiP is from 50 to 75 degrees, the same is supplied for use daily hygiene. And a person can already adjust the temperature himself by diluting it with cold water.

Types of water heaters

There are differences in heaters in power, power source and structure. Of course, if you need hot water supply, in accordance with the norms of SNiP, then it is better to responsibly approach the purchase of a water heater. When choosing water heaters, you need to know their two categories:

• Flow-through;
• Cumulative.

Flow-through devices heat the liquid, but do not have a reserve. In order to quickly heat up the liquid each time, it is necessary a large number of energy. And this heater must work instantly, when turned on, the temperature of hot water according to SNiP will comply with the established rules.

Hot water supply according to SNiP using a gas column is the most understandable example of these heaters.

Storage water heaters slowly heat up the required volume, but they consume only 2 kW per hour. A person can use the liquid when he needs. When the valve is turned, hot water flows instantly. But there is also a minus for this type of heater - this is big sizes. The volume of the contained liquid depends on the size of the water heater. Most often, the diameter does not exceed 50 cm, and increasing the volume, the height of the tank increases. The boiler, which holds 50 liters, is 60 cm high.

In any heater, you can determine the temperature by a thermometer, it is located on the visible side of the device. The temperature of hot water according to SNiP strictly corresponds to the degrees on the water heater display.

How much water is needed

The hot water supply of SNiP depends on many nuances, this is both the saturation of life and the number of people living in the building. It does not matter at all which building, be it a house or an apartment, hot water supply starts up in a short time.

According to existing rules and norms for a full launch is given 11 minutes. To put it simply, after 11 minutes, hot water must be available to people in a certain amount and it can be used at several points at the same time.

The calculation of water supply must be made, taking into account such features of the life of living people, such as:

• Number of persons;
• Number of bathrooms with hot water;
• Capacity of plumbing elements (bathroom volume, etc.);
• Hot water of what temperature is expected by the tenants.

Even 20 years ago, people could not dream of hot water supply to private houses, especially outside the city. And at the moment it is quite realistic and even economical.

The 2019 standards that determine the temperature of hot water supplied to the room are established by a special document - the SanPin order. Just like last year, this indicator remained unchanged, which means that all Russians living in multi-storey buildings have the right to demand full provision from the service organization comfortable living in apartments, including hot water supply.

It should be noted that the problem is not even that the water has a temperature regime that is not quite suitable for use. The problem is related to the danger posed by a water supply that is treated contrary to accepted technology. Today we will talk about what norms are in force in Russia and what rights the residents of MKD are endowed with.

Not every owner knows that the water temperature is determined by the water supply system. For each type of plumbing device, the indicator is set to its own, such as:

• for an open system - from 60 degrees Celsius;
• in a closed system - from 50 degrees Celsius.

According to the standards of 2019, the DHW temperature should not be higher than 75 degrees. The top level is no longer dependent on the type and configuration of the system.

This standard must be observed very strictly, and there are several well-founded reasons for this. In particular, we are talking about such important points:

• too low a temperature indicator can cause the liquid in the pipes to become viscous, and infectious agents will begin to appear in it. When the temperature threshold is observed, harmful bacteria die and do not reach the human body;
• Excessively hot water can cause severe burns to the user. Even at a temperature of 55 degrees, the risk of getting burned is very high, therefore, to exclude such a situation in an open water supply system, cold water is usually “mixed” as well;
• over-raising temperature regime DHW can lead to deformation of parts of the plumbing system made of plastic. The danger of this kind began to rise, especially in last years when people more and more often install plastic pipes in the apartment.

It will be very difficult to find the guilty person here, since there were no measurements of the temperature of hot water initially. This means that compensation will also not work.

What deviations from the norms are allowed?

A sharp drop and rise in the temperature of the hot water supply can lead to serious violations and failures in the water supply system and even to possible injuries to citizens. However, there are a number of permitted deviations from the established standards. It is about the following points:

• in the daytime (from 5 am to 24 pm), the water temperature can be lowered by no more than 3 degrees, that is, up to 57 degrees Celsius;
• at night (from midnight to 5 am) maximum possible threshold reduction is 5 degrees, that is, up to 55 degrees Celsius.

Suspension of DHW can occur in two situations. In the first case, we are talking about an accident. The second option is to conduct planned preventive measures. In any case, the occupants should not suffer, and the maximum allowable hot water shutdown period is 4 hours.

Ways to find out the temperature regime of water

To defend your point of view and receive compensation for violation of rights, it is not enough to go to the Criminal Code or write. It is necessary to present them with irrefutable facts that not too warm water flows from the tap, preferably obtained by experience and not subject to doubt.

When an injured tenant wants justice and compensation, the first step is to find out what the current performance of the property is. The procedure is quite simple and short. Moreover, no complicated and obscure devices are required for this.

To get the information you need, you will need to arm yourself with a simple thermometer with a scale of 100 degrees. It is this device that is suitable for measuring the desired indicator. When using the device, you will need to strictly follow the specified algorithm. This will give you the most accurate results. The procedure should be as follows:

1. Open the hot water faucet and wait at least 3 minutes. This makes it possible to remove the accumulated liquid, the performance of which is somewhat lower.
2. Substitute a glass under the jet and hold it so that the water overflows it. You can’t just take water into a glass and take it to the table, because during this time it can cool down by a couple of degrees.
3. It is important to lower the thermometer carefully into the glass closer to the center.
4. After the reading stops rising, you can record the data.

If the temperature obtained is below the permitted one, then it will be necessary to file a complaint with the Criminal Code or the housing and communal services department. If there is no reaction, then the next instance for a complaint is the prosecutor's office and the court.

Conclusion

In conclusion, it is worth noting that if the temperature of hot water drops below 40 degrees Celsius, the tenant will pay for it as for cold water supply. During the time of violation of existing standards, a citizen also has the right to demand a recalculation.

AT chronological order their editions.

Headings of invalid (cancelled) norms are crossed out.

For an abbreviated list, see the end of the file

INDOOR WATER SUPPLY AND SEWERAGE OF BUILDINGS SNiP 2.04.01-85*

see the current Code of Rules SP 30.13330.2012

… 2.2. The temperature of hot water in the places of water intake should be provided:

a) not lower than 60 °С - for centralized hot water supply systems connected to open heat supply systems;

b) not lower than 50 °С - for centralized hot water supply systems connected to “closed heat supply systems;

c) not higher than 75 °C - for all systems specified in subparagraphs "a" and "b".

Code of rules SP 30.13330.2012

"INTERNAL WATER SUPPLY AND SEWERAGE OF BUILDINGS"

Updated edition of SNiP 2.04.01-85*

"... 5.1.2. The temperature of hot water at the points of water intake must comply with the requirements of SanPiN 2.1.4.1074 and SanPiN 2.1.4.2496-09 and, regardless of the heat supply system used, must not be lower than 60 ° C and not higher than 75 ° C."

SanPiN 4723-88
"SANITARY RULES FOR THE DEVICE AND OPERATION OF SYSTEMS OF CENTRALIZED HOT WATER SUPPLY"

see current SanPiN 2.1.4.2496-09

(approved by the Chief State Sanitary Doctor of the USSR in November 1988)

"... 1.7. The temperature of hot water at the points of draw-off, regardless of the heat supply system used, should not be lower than 60 ° C and not higher than 75 ° C.

Note. For a hot water supply system made of galvanized pipes with a closed heat supply system, it is allowed to have a water temperature of at least 50 ° C and not higher than 60 ° C. Under these conditions, after repair work or elimination of emergencies systems must be maintained at 75°C for 48 hours."

_________________________________________________________________________________

GOST R 51617-2000.

HOUSING AND PUBLIC SERVICES. GENERAL SPECIFICATIONS

"... 4.16.3 The temperature of hot water at the points of water intake for consumers should be from 50 to 75 ° C

__________________________________________________________________________________________

SanPiN 2.1.4.2496-09

HYGIENE REQUIREMENTS FOR THE SAFETY OF HOT WATER SUPPLY SYSTEMS

"1 area of ​​use

1.1. Sanitary and epidemiological rules and regulations establish hygienic requirements for water quality and organization of centralized hot water supply systems (hereinafter referred to as STSHV), as well as rules for monitoring the quality of water supplied by STSGV, regardless of departmental affiliation and ownership.

1.2. These sanitary rules are binding on all legal entities, individual entrepreneurs whose activities are related to the organization and (or) provision of centralized hot water supply systems ....

2. General provisions

…2.3. Sanitary and epidemiological requirements for hot water systems centralized water supply aimed at:

Prevention of hot water pollution by highly contagious infectious pathogens of viral and bacterial origin, which can multiply at temperatures below 60 degrees, including Legionella Pneumophila;…

2.4. The temperature of hot water in the places of water intake, regardless of the heat supply system used, should not be lower than 60 C and not higher than 75 C.

3. Requirements for the design, construction, operation of centralized hot water supply systems

3.1.10. During operation of the STsGV, the water temperature in the places of water intake should not be lower than + 60 ° C, static pressure not less than 0.05 MPa, with pipelines and water heaters filled with tap water ....

"RULES AND REGULATIONS FOR THE TECHNICAL OPERATION OF THE HOUSING FUND"

(approved by the Decree of the Gosstroy of the Russian Federation of September 27, 2003 No. 170)

“… 5.3. Hot water supply

5.3.1. ... The temperature of the water supplied to the water points (faucets, mixers) must be at least 60 degrees. C in open hot water systems and not less than 50 degrees. C - closed. The temperature of the water in the hot water supply system must be maintained using automatic regulator, the installation of which in the hot water supply system is mandatory. The water temperature at the outlet of the water heater of the hot water supply system must be selected from the condition of ensuring the normalized temperature at the water points, but not more than 75 degrees. WITH."

RULES FOR PROVIDING PUBLIC SERVICES TO CITIZENS

see current Post. No. 354

"…Appendix 1

…P. 5 Ensuring the temperature of hot water at the point of analysis:

not less than 60°C - for open district heating systems;

not less than 50°C - for closed district heating systems;

no more than 75°C - for any heat supply systems"

RULES FOR THE PROVISION OF PUBLIC SERVICES

TO OWNERS AND USERS OF PREMISES IN APARTMENT BUILDINGS AND RESIDENTIAL BUILDINGS

Appendix 1

REQUIREMENTS

to the quality of public services

5. … Ensuring that the hot water temperature at the draw-off point complies with legal requirements Russian Federation on technical regulation (SanPiN 2.1.4.2496-09)

P.S. There is an interesting document: “DESOLUTION OF THE SUPREME COURT OF THE RUSSIAN FEDERATION OF MAY 31, 2013 N AKPI13-394”, which, among other things, establishes:

“SanPiN 2.1.4.2496-09, as follows from the content of its clauses 1.1 and 1.2, establishes hygienic requirements for water quality and organization of centralized hot water supply systems (hereinafter referred to as STsGV), as well as rules for monitoring the quality of water supplied by STsGV, regardless of departmental affiliation and forms of ownership, and is mandatory for all legal entities, individual entrepreneurs whose activities are related to the organization and (or) provision of centralized hot water supply systems.

According to the specified SanPiN, the temperature of hot water at the points of draw-off, regardless of the heat supply system used, must not be lower than 60 ° C and not higher than 75 ° C. These sanitary and epidemiological requirements for hot centralized water supply systems are aimed, among other things, at preventing hot water pollution by highly contagious infectious agents of viral and bacterial origin that can multiply at temperatures below 60 degrees, including Legionella Pneumophila, as well as at preventing skin diseases and subcutaneous tissue, due to the quality of hot water (paragraphs 2.3 and 2.4).

Thus, sanitary and epidemiological rules define the requirements for the quality of hot water supplied to consumers in the provision of public services for hot water supply in terms of such an indicator that ensures its safety as temperature. This indicator is characterized by a minimum (not lower than 60 ° C) and a maximum limit (not higher than 75 ° C) and does not allow deviations from the specified temperature regime, subject to which the quality of public services is ensured.

The temperature of hot water in the places of water intake, regardless of the heat supply system used, should not be lower than 60 C and not higher than 75 C.

GROUNDS:

clause 5.1.2 of SP 30.13330.2012 " Internal water supply and sewerage of buildings»

Updated version of SNiP 2.04.01-85*;

clause 2.4 SANPiN 2.1.4.2496-09 "Hygiene requirements to ensure the safety of hot water supply systems";

5.3.1 « Rules and Regulations technical operation housing stock" (approved by the Post. Gosstroy of the Russian Federation of September 27, 2003 No. 170);

clause 5 of Appendix 1 "Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings" (approved by the Decree of the Government of the Russian Federation of May 6, 2011 No. 354).

Compiled by Housing and Public Utilities Specialist Yury Kalnin