Fungus on the wall in the apartment: how to contact the Management Company with a complaint. Mold in the apartment: the management company or the tenant is responsible

Fighting mold in an apartment is a responsible undertaking that must be entrusted to professionals. In addition, it leads to unsanitary conditions. Mold formation is possible for two reasons from the point of view of the participation of the occupant:

  • the mold arose through your fault: poor cleaning, humidity that you raise yourself, etc.
  • mold and fungus can occur due to poor ventilation.

As you know, under the law, the tenant is responsible for what happens in his apartment. Respectively. if you understand that the attack happened through your fault or by accident, the responsibility for its elimination falls on you, as well as the financial burden.

If infection is the result bad work communications outside the apartment, you can demand correction of the situation from the Criminal Code.

Causes of mold

More prone to mold corner apartments on the first and last floor, since it is here that several factors are often combined:

  • excess moisture;
  • insufficient heating, which does not allow water to evaporate;
  • poor ventilation, which can not cope with the removal of moisture and the supply of fresh air.

You bad window Why is the house cold and damp? The cause will have to be corrected by the tenant. But if it's about cracks in the walls, a bad roof, broken ventilation - UK.

By the way, mold can also spread through the fault of a neighbor who breeds unsanitary conditions, in which case you fix this fact with the help of the Criminal Code, and then demand compensation and eliminate the cause through the court.

Complaint about mold in the apartment

Start with an application to the management company. It can be sent by call (your application will be registered), through the website of public services, by e-mail or through MoyDom.

If a Management Company does not get in touch or evades repair, you should contact the authorities above.

First, to be sure, conduct a series of examinations.

  1. Draw up an act on the condition of the apartment. The signature of the owner and representative from the Criminal Code is required. If, at your request, no one from the company appeared, then a registered letter with a notification is sent to their address, in which you invite the authorized person to come to you at such and such address, on the date and time. If ignored, the act is drawn up for you and certified by the signatures of two witnesses (most often asked by neighbors).
  2. Humidity level in the room - payable service, it is performed by regional hygiene centers and similar bodies, SES (should be searched for in your region). The expenses will be returned in the event of a trial or an agreement with the Criminal Code, but only if the utilities are really to blame!
  3. Take a photo, print it out and ask witnesses to sign it with the date! Also record a video with some proof of the current date.

Stage 2. State housing inspection

If the management company is inactive, you have the right to invite the state inspectorate, whose representative will invite an authorized person from the Criminal Code, will arrive on site and assess the situation.

The application is made in free form. You can use the website of public services or download the document "Sample complaint about mold in the apartment" below.

If not only your apartment has suffered, you can cooperate with your neighbors. Then submit a joint application. It will be reviewed within 30 business days.

After a decision is made in your favor, the utility has 45 days to correct the problem. Some citizens also attach to the requirement to pay or spend redecorating in the apartment, which is required due to mold.

You can also contact Rospotrebnadzor, which will draw up an act on the condition of the apartment.

If no supervisory authority has helped, go to court. But once again make sure that this is definitely the fault of the UK! Otherwise, all the costs will fall on you, and your nerves will be wasted.

Analysis of judicial practice on the application for mold in the apartment

Usually such cases are satisfied in favor of the tenants. But situations when a tenant of a new building is suing the developer about mold in the apartment are not so often won. From practice: the plaintiff filed a lawsuit against the developer, as mold was found in the apartment. He asked to return the money for the apartment and receive a penalty. But the mold was not found on the plaster and inside the walls, the defendant was not found guilty. The fungus was on the wallpaper, baseboards, headset, which appeared later, since the apartment was sold without finishing.

And the fact that the buyer-tenant signed the act of acceptance and agreed with the compliance of the apartment with all the requirements does not give the right to make claims to the developer. If mold has developed due to fine finish and improper repairs, the tenant himself must fix the problems.

Mold is a fungus that spreads through spores in the air. Most optimum temperature for its development - +20°C, humidity level - 90% and more. Once on a wet surface, the mold germinates with mycelium, which, in the process of vital activity, release various substances, essential oils and carbon dioxide.

Mold damage

Mold in the apartment is a common occurrence. It poses a risk to human health due to the toxic fumes produced by many types of fungus and their spores. Only on one square meter, the mold produces millions of spores every day, they settle on surfaces and begin to actively develop. And what will happen if she stays on the wallpaper in the apartment for several months?

Moreover, spores can enter the human body through the skin, nose and mouth. In contact with the skin, the fungus can cause many diseases, for this reason, a certificate confirming the absence of fungus on the skin and nails is required to visit the pool. If during the procedure of brushing your teeth you feel bad taste and the smell of mold, it means that the toothbrush is a carrier of the fungus, so it is recommended to replace the accessory immediately. A more frequent reaction of the body is an allergy, especially children and the elderly often suffer from it. Depending on the susceptibility, the severity of the disease may vary.

Diseases

The most common diseases in the presence of dampness and mold in the apartment are: bronchial asthma, skin rashes, pneumonia, sinusitis, disorders gastrointestinal tract, nosebleeds, headaches.

Many types of mold that are common in the CIS countries are pathogenic forms. Mold in the corners, on the ceiling, in the bathroom - prolonged contact can lead to such serious pathologies as damage to the liver and kidneys, emphysema.

What else is dangerous mold in the apartment

Except negative impact on the body, it causes harm to property, especially wooden products. One type of mold - wood-destroying fungi - is able to make wooden structure rubbish in a short time.

Reasons for the appearance

Fungus spores are everywhere, in water and air, getting into an environment favorable for them, they begin to grow rapidly. Especially the fungus loves insufficient ventilation and high humidity. "Raw" premises, apartments located next to basements, improper use of humidifiers, a lot of various indoor plants- this can lead to the destruction of mold in the apartment .

Among finishing and building materials, regardless of their cost, it is perhaps impossible to find one that is not susceptible to the formation of fungus. It can often be found in toilets, bathrooms, refrigerators, washing machine. Also, mold often forms in the apartment on the ceiling.

The main sign of the appearance of the fungus is the unpleasant smell of sharpness and dampness. Further, spots of whitish, black and gray shades appear.

How to get rid of mold

How to get her out of the apartment if she has already appeared? First of all, the problem of ventilation should be solved and high humidity. Otherwise, no matter what you do, it will appear again and again.

Deliverance requires integrated approach. It is not enough to scrape and wash the fungus, it is necessary to create a certain microclimate in which mold cannot develop.

The main measures to eliminate mold in the apartment:

  • Needs to be cleaned mechanically flooring, ceiling, walls, all cracks where there is mold;
  • Treat the affected surfaces with a special tool;
  • Get rid of things that have become unusable;
  • Ventilate the room regularly and maintain optimal level humidity.

Tip: if wallpaper, cushioned furniture and other products made of porous material are affected by mold, do not try to clean them, it is better to replace them with new ones.

Means of struggle

After the mandatory measures described above, it is necessary to treat the room with special antiseptic agents, which can be found on store shelves without much difficulty.

Important ! Any preparation for cleaning the fungus contains a mass chemical substances and is poison to humans. Therefore, work with them as carefully as possible, after protecting your hands with rubber gloves. And before you start, carefully read the instructions.

Antiseptic primer

You can get rid of mold with a special antiseptic primer. The tool can be purchased at any building materials store. The primer will solve several problems at once: it will destroy the mold, and also prevent its occurrence in the future.

The primer is easy to use and often does not need to be diluted with water. However, when working with the tool, it is recommended to strictly adhere to the instructions.

Before applying the agent, the surface is cleaned, up to the removal of the top layer of plaster. Apply a primer on a dry wall of the simplest paint brush, and after drying, you can start wallpapering or painting.

Bleach

With home remedies that are sure to be found in the house of every housewife, you can also eliminate mold in the apartment. For example, bleach, which is no less effective than an antiseptic primer.

With bleach, the main active ingredient of which is sodium hypochlorite, you can clean any type of fungus, including its spores. The tool is easy to clean the tiles in the bathroom, mirrors, glass and.

Important ! When using bleach, be careful - many things can lose their original color.

And you need to use it with rubber gloves, as chlorine corrodes the skin of the hands. In addition, the room should be thoroughly ventilated after treatment. Whiteness is diluted in a ratio of 1:10.

Vinegar

You can also fight mold with vinegar, which is an acid, so it can eliminate the fungus and prevent its further development. Vinegar has a specific smell, but unlike bleach, it does not emit toxic substances. It is applied to damaged surfaces with a sprayer and wiped with a damp cloth. After keeping the solution for about an hour, the surface is treated with water. As preventive measures the procedure is recommended to be carried out weekly.

Hydrogen peroxide

The fungus in the apartment can be cleaned with hydrogen peroxide, which is an antibacterial and antifungal drug. Hydrogen peroxide solution is non-toxic and does not emit harmful substances. The tool is suitable for removing mold from many materials, but it has a bleaching property.

Ammonia

Ammonia is able to destroy the fungus on non-porous and non-solid materials, such as glass, tiles.

The agent is diluted with water 1: 1 and the resulting solution is sprayed onto the walls. After a few hours, rinse thoroughly with water.

Attention ! Bad smell ammonia can cause severe headaches and a sore throat. Forbidden to mix ammonia with bleach, as such a mixture emits poisonous gases!

Baking soda

Mold after flooding the apartment or in any other case can be removed baking soda. It kills fungus spores, but unlike other products, it is a safe and natural household cleaner and will not harm humans or furry pets.

A spoonful of soda must be dissolved in 200 grams of water and the surface treated. In case of a serious damage to the mold, the soda can not be washed off, this will stop the growth of the fungus.

Where to complain

If you have tried a lot of ways, and black mold does not recede from the apartment, you need to contact the appropriate services. However, before writing a complaint, you should make sure that this is not happening through your vein. Next, an application is drawn up addressed to the chief sanitary doctor of your area with the requirement to carry out the necessary studies of the microclimate in the house.

If, according to the results of the examination, it is revealed that the relative humidity exceeds the permissible figure - 65%, then the room is unsuitable for living. The sanitary doctor is obliged to issue a document on the conduct of research. Next, representatives of the housing office should visit you and make repair work at the expense of the state.

Perm: The Regional State Inspectorate for Non-Departmental Control issued a resolution on the recovery from Zakamsk Management Company LLC administrative fine in the amount of 40 thousand rubles to the city budget for improper maintenance of a residential building

In connection with the appeal of a resident of one of the residential buildings on the street. Zakamskaya, the supervisory authorities carried out an inspection of the measures taken by the management company in order to ensure the proper maintenance and repair of the residential building. During the audit, it was found that Zakamsk Management Company LLC did not fulfill its obligations to the residents of the house. So, in one of the apartments, due to high humidity, black fungal formations appeared on the walls and ceiling, in the kitchen and in the bathroom long time ventilation does not work. The owners of the unsanitary apartment have repeatedly applied to the management company, but the identified shortcomings have not been eliminated. According to the debtor, to repair ventilation system is not possible, due to a design error made during the construction of the house.

According to the decision of the State Inspectorate for Non-Departmental Control of the Perm Territory, the shortcomings identified in the apartment are dangerous for the life and health of citizens and violate the right of residents to favorable and safe conditions residence.

Within thirty days, Zakamsk Management Company LLC was obliged to transfer to the city budget the amount of an administrative fine in the amount of 40 thousand rubles. Since this was not done, the decision to impose a fine was submitted for enforcement to the bailiffs' department for the Kirovsky district of Perm.

“Due to the fact that the debtor did not fulfill the requirements of the enforcement document within the period established by law, bailiff a decision was made to collect the performance fee.

According to Art. 112 FZ "On enforcement proceedings» the amount of the performance fee is seven percent of the amount to be collected or the value of the recovered property, but not less than five hundred rubles from the debtor-citizen and five thousand rubles from the debtor-organization.

The application of this measure had an impact on the debtor. The organization has fully repaid all the debt, including the performance fee, ”the UFSSP of Russia reports for the Perm Territory.

Based on materials from the UFSSP of Russia for the Perm Territory, 06/15/2010

...
As you can see, the responsibility of the management company is recognized. And in order to receive compensation not from the city budget, but from a resident, one must go to court to compel the contractor to carry out repairs and compensate for material and moral damage.

A few years ago there was mold in my apartment. Also fungus on the walls. Here is just a small snippet:

I wanted to bring the apartment to a habitable condition.

The first step is to contact the management company with a request to inspect and draw up an act.

I want to say right away that an application to the management company is not enough, since

First of all, you need to remove the cause of the appearance of mold (as a rule, these are bad interpanel seams),

Secondly, remove mold from the walls of the apartment, and such work should be carried out by specialists, and third, to determine the cost of restorative repairs by examination.

The whole plan looks like this:

1. Submit an application to the management company and the housing inspection with a request to conduct an inspection and draw up an inspection report.
(Sample Application, number two).

2. Make a mycological examination of the fungus (for details, see).
Be careful, as there are many firms on the market that conduct "examinations" that are unlikely to be accepted by the court as evidence (more).

3. Make a calculation of the work to remove the fungus from the kitchen, large and
small rooms.

4. Make a cost estimate for restoration repairs.

5. Draw up a pre-trial claim indicating the cost of the above work, compensation for moral damage, possible harm health and send it to the management company, due to the oversight of which
there was a problem with interapnel seams and the subsequent formation of mold.

6. If the Criminal Code agrees with the claim and is ready to transfer funds
do repairs.

7. If the Criminal Code disagrees with the claim, draw up and send a claim to the court.

9. Wait for the court decision.

10. Get paid from the management company.

11. Carry out work to eliminate mold.

12. Make repairs in the apartment.

Naturally, only a plan of action is listed here.
Each stage has its own nuances and pitfalls.

My services:
490 r. analysis of documents and recommendations for the collection of evidence
2 990 rubles preparation of a claim to the management company
3 990 rubles preparation of a claim
990 rubles / month support (consultations on meetings, preparation of statements and petitions)
1 490 r. Consultations on conducting a comprehensive forensic mycological and construction technical expertise

By contacting me, you will save yourself time and energy both at the stage of collecting documents and when considering a claim in court.

For example, a lawsuit against a management company should be filed for violation of consumer rights.
This corresponds to the nature of the legal relationship, and exempts the plaintiff from paying the state fee.

There are other nuances.
I myself went all this way, won the court, received compensation for the removal of mold and received compensation for repairs.
During the trial, a judicial construction, technical and mycological examination was appointed and carried out.

The trial is still ongoing.

The court granted my request.
The operative part of the court's decision, indicating the amount of the amounts awarded, can be viewed.

In many apartments today, residents are concerned about the presence of mold, the appearance of which may be the result of faulty ventilation and high humidity, as well as unprofessional maintenance of housing and communal services. The fungus, or household mold, is extremely dangerous and toxic to the human body, as it leads to respiratory diseases, asthma attacks, chronic allergies, and even oncology.

Faulty ventilation in the house is one of the main reasons why the fungus easily enters the house and grows. Getting rid of the problem, if you do not eradicate its cause, is almost impossible. Therefore, before thinking about buying surface cleaning products, you should first find out where to go if there is mold in the apartment and why it arose.

Why does fungus occur in the house

The mold fungus "settles", as a rule, in the apartments of the first and top floors. This is due to faulty or outdated ventilation, poor heating and increased level humidity in the air. Services for heating and ventilating the apartment are provided by the housing office, where to contact if mold has arisen in the apartment is necessary and necessary.

SanPin norms prescribe that modern equipment for heating and ventilation of houses is fully operational and cannot cause mold growths and other harmful viruses in the house. Therefore, if you are faced with a problem of where to turn, if there is mold on the wall in the apartment, feel free to call the proper service to check and provide evidence of your complaint.
However, it is also worth remembering that the problem of fungus in the apartment may be related to your home care.

To avoid possible problems with review services, make sure that:
  • the apartment is sufficiently ventilated, air circulation is carried out in normal mode;
  • heating batteries are not covered by window sills and do not block entry into the room warm air;
  • flowers, if any, grow in healthy soil, in a room with constant air circulation and enough light;
  • the bathroom is regularly cleaned and treated with fungicides;
  • plumbing units are in good condition and treated with waterproofing substances from leakage.
The SanPiN standards clearly state that ventilation and heating systems should not contribute to the formation of mold.

Application and act

If you have checked all the sources of possible mold in the house and are finally convinced that responsible for the appearance of the fungus in the house is the housing office - can be done following the law prescribed actions:
  • Draw up an act with a member of the management company about the problem that has occurred. Don't forget to also involve your neighbors as witnesses and collect signatures.
  • Write a letter of complaint to a higher authority if the Housing Office did not respond to your application.
  • Send a complaint about your problem in writing and with the signatures of witnesses by mail to the SanPiN inspector.
  • Wait for a response from the inspecting services for the legally prescribed period of 30 days to resolve your problem.
  • Wait for the court order and the arrival of specialists from the Housing Office to clean your apartment and fix the problems that caused the house to become contaminated with fungus.

Call now and get free consultation specialist

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Violation of healthy air circulation contributes to the rapid spread of fungus in the apartment, which is almost impossible to get rid of with poor ventilation.
You can check the correct operation of the ventilation in the apartment using a piece of paper. Bring it to the vent and follow its movement. If the leaf sucks in, then the ventilation is working and the problem of mold is not related to air circulation. If the piece of paper does not move, write a statement to the housing office about mold in the apartment and wait for specialists to help eliminate this problem.

In addition to the ZhEK, such authorities as Rospotrebnadzor and the Sanitary and Epidemiological Station may respond to your complaint. Their specialists are required by law to respond to your application and record the indicators of pollution and the degree of infection with the virus in your apartment. To write a correct complaint, use the following sample statement about mold in the apartment:



How to clean an apartment from mold

While you are making an application to the housing office and waiting for the arrival of specialists to assess the state of infection, the fungus does not sleep and continues to spread its spores around the house, which increases the risk of respiratory diseases and allergic reactions.

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