Lawyer: “Black mold on the walls speaks of the poor work of the management company. Mold on the wall in the apartment, ventilation does not work, power surges: what to do and where to turn

Telephone consultation 8 800 505-91-11

The call is free

Mold in the apartment

I bought an apartment in a new building. Made repairs. Winter came cold in the apartment damp mold came insulated type. The last floor was also flooded from above. And they do not want to restore repairs in the apartment.

Good afternoon! Under the contract with the builder, the builder has warranty obligations. Therefore, you can safely send him all claims in writing.

Was the claim sent to the developer or management company? Has the new build warranty expired? For repairs due to leakage, try contacting the management company. Maybe when removing snow from the roof, the coating was damaged, so the developer refuses to repair?

We bought an apartment in a new building a year ago, mold began to appear on the slopes near the windows, the house is a year old. Where to complain?

Olga, guarantee period for new buildings - five years. Therefore, please contact the builder with claims.

If you bought from the developer, then file a claim with the developer. If the physical person, then file a claim with the citizen-seller. Civil Code of the Russian Federation Article 475. Consequences of the transfer of goods inadequate quality 1. If the shortcomings of the goods were not specified by the seller, the buyer, to whom the goods of inadequate quality were transferred, has the right, at his choice, to demand from the seller: a proportional reduction in the purchase price; gratuitous elimination of defects in the goods within a reasonable time; reimbursement of their expenses for the elimination of defects in the goods. 2. In the event of a significant violation of the requirements for the quality of the goods (detection of irreparable shortcomings, shortcomings that cannot be eliminated without disproportionate costs or time, or are detected repeatedly, or appear again after their elimination, and other similar shortcomings), the buyer has the right to choose : refuse to fulfill the contract of sale and demand the return of the amount of money paid for the goods; demand the replacement of goods of inadequate quality with goods that comply with the contract.

You should fix the shortcomings and file a claim with the developer (or seller). If it does not help, then the court and the construction and technical expertise.

We bought an apartment and after a few months mold began to appear in the apartment, the seller hid this fact, if we knew that an apartment with such problems we would not buy it. Can we terminate the sales contract for this reason? Half a year after the purchase has not yet passed.

You can. In this case, you need to invalidate the transaction in accordance with Articles 178 - 181 of the Civil Code of the Russian Federation.

Hello, all this is possible, yes, but you will need an examination, it is better to contact a lawyer with all the documents.

Formally. There are grounds for terminating the contract, however, the procedure for resolving the dispute - pre-trial or judicial - depends on the position of the seller and a number of circumstances.

2-storey house, 16 apartments, 1969, no basement, no ventilation, all walls are black with mold cap. repairs are not done, no one wants to climb into the basement on their belly, can we tenants prove that the house is not habitable or will we live and breathe this infection.

File a complaint with the prosecutor's office, refer to the Housing Code of the Russian Federation.

6 people live in a two-room apartment. In all rooms, mold is growing on the ceilings and walls, they called technicians from the housing office, but everyone shrugged, they said to change the windows. (plastic windows) installed 11 years ago, mold began to grow 5 years ago. In addition to adults (and there are 4 of us), two young children live in the apartment, I have a question, can I recognize the apartment as non-residential due to mold and how to do this? The apartment is in a five-story building, that is, an apartment building, we live on the fifth floor ..

So far, not a single organ has found grounds for recognizing it as non-residential only because of mold. Contact your management company with a written complaint and see if it responds in writing. Specialists should come out and draw up an inspection report. For your part, you can also do independent expertise, which will determine exactly why mold grows (it can also be poorly sealed seams, if the house is made of panels, water runoff, high humidity, etc.). The reasons may not be in your plastic windows, but completely different - for example, for which the management company is responsible.

Mold appeared in the apartment in the kitchen, called a specialist, drew up an act, said that it was necessary to carry out work to repair the facade seams, the seams were closed, now I want to write a statement to the management company, and indicate in it that the child acquired an allergic cough from this mold, tell me how much time application is being considered.

Hello! It depends on the requirement that you specify in the application. By general rule A written response must be given to you no later than 30 days from the date of receipt of the application.

The apartment is corner, everything is moldy in the corners, we want to insulate the apartment from the outside, do we need permission?

This is generally obliged to do the Criminal Code for you, write them a claim with your requirements.

We live on the ground floor in a corner apartment, in the basement a pipe breaks all the time, there is mold in the corners, we are tired of doing repairs and buying expensive wallpapers, the child is getting sick all the time! I turned to the house management, they said wait until the summer, we will coat the corners with insulation! Where can I turn, it's impossible to live like that!

Write a complaint to the prosecutor's office about your Criminal Code.

In addition to the prosecutor's office, you need to write a complaint to Rospotrebnadzor, they will go to the place and record everything and make an appropriate decision.

Please what to do if walls freeze through in the corner apartment on the top floor, mold and the air temperature ranges from 14-18 degrees Celsius, depending on the temperature outside. I turned to the Criminal Code, they drew up an act of violation and ordered that in order to eliminate mold and cold, it is necessary to insulate the attic floors. To my question when they are going to do this, the answer was given: “after a meeting of the residents of the house with consent to repair attic floors If the residents do not agree, then repairs will not be made. a meeting of tenants is planned to be held not earlier than in a month and a half. And they want to collect funds for common house property from residents. I applied to the housing inspection, they said that this company operates within the law. Is it so? This issue has not been resolved for 2 years.

So you need to file a lawsuit.

New flat according to the mortgage agreement, mold was found on the wallpaper in the corner of the room. Can I not sign the acceptance certificate and demand the elimination of this defect.

YES, you have the right not to sign the acceptance certificate and point out the shortcomings in the apartment.

Of course you can, for this you need to write your comments in the inspection report, but is there a delay in delivery?

We bought an apartment with a mortgage. The seller hid that there is mold in the room and a wet corner (corner apartment) that appeared as a result of sealing the ventilation. The seller refuses to compensate for the damage caused. How to solve this problem? Can I sue?

Good afternoon! In order to obtain compensation for damages in court, you need to conduct an examination that will establish the existence of a defect and the reasons for its occurrence, as well as the actions necessary to eliminate the defect. Then you need to get from some repair organization estimate of the cost of correcting deficiencies. After that, send the seller a claim for the payment of this amount with a description of the investments and a notification of receipt. If within a month the seller does not respond to your claim, file a lawsuit with reference to Art. 475 of the Civil Code: 1. If the shortcomings of the goods were not specified by the seller, the buyer, to whom the goods of inadequate quality were transferred, has the right, at his choice, to demand from the seller: a commensurate reduction in the purchase price; gratuitous elimination of defects in the goods within a reasonable time; reimbursement of their expenses for the elimination of defects in the goods. 2. In the event of a significant violation of the requirements for the quality of the goods (detection of irreparable shortcomings, shortcomings that cannot be eliminated without disproportionate costs or time, or are detected repeatedly, or appear again after their elimination, and other similar shortcomings), the buyer has the right to choose : refuse to fulfill the contract of sale and demand the return of the amount of money paid for the goods; demand the replacement of goods of inadequate quality with goods that comply with the contract. 3. Claims for the elimination of defects or for the replacement of goods specified in paragraphs 1 and 2 of this article may be presented by the buyer, unless otherwise follows from the nature of the goods or the nature of the obligation.

In accordance with Article 557 of the Civil Code of the Russian Federation, in the event that the seller transfers to the buyer real estate that does not comply with the terms of the contract for the sale of real estate on its quality, the rules of Article 475 of this Code are applied, with the exception of the provisions on the right of the buyer to demand the replacement of goods of inadequate quality with goods corresponding to the contract. According to Art. 469 of the Civil Code of the Russian Federation, the seller is obliged to transfer to the buyer the goods, the quality of which corresponds to the contract of sale. In the absence of conditions on the quality of the goods in the contract of sale, the seller is obliged to transfer to the buyer goods suitable for the purposes for which goods of this kind are usually used. In accordance with Art. 475 of the Civil Code of the Russian Federation, if the defects of the goods were not specified by the seller, the buyer, to whom the goods of inadequate quality were transferred, has the right, at his choice, to demand from the seller: a commensurate reduction in the purchase price; gratuitous elimination of defects in the goods within a reasonable time; reimbursement of their expenses for the elimination of defects in the goods. 2. In the event of a significant violation of the requirements for the quality of the goods (detection of fatal flaws, flaws that cannot be eliminated without disproportionate costs or time, or are detected repeatedly, or appear again after their elimination, and other similar flaws), the buyer has the right to choose : refuse to fulfill the contract of sale and demand the return of the amount of money paid for the goods; By virtue of Article 476 of the Civil Code of the Russian Federation 1. The seller is responsible for the defects of the goods if the buyer proves that the defects of the goods arose before it was transferred to the buyer or for reasons that arose before that moment.

I live in an apartment under a social contract. Hire like an orphan. The apartment was moldy and black. What are my actions?

Prepare a written claim to the Criminal Code and the administration. Depending on what result you want to get. Onward to court. You can contact a lawyer for help.

In an apartment on the top floor panel house the second year mold appears on outer wall. The same thing happens in the adjacent apartment of the neighbors. The house is cooperative, built in the seventies of the last century. When contacted, the chairman of the house referred to the dilapidation of the house and was not going to do anything.
Please tell me what can be done in this situation. Where to apply. What documents to provide. The apartment is located in the city of Moscow. The house is cooperative.
Thanks for the answer.

Alexei, file complaints with the prosecutor's office and Rospotrebnadzor.

The wall in the apartment has constant sputum, mold. The wall faces the other side into the entrance. The reason is not clear. Is it possible to apply to the Criminal Code for an examination of the cause of dampness and how to act competently in this situation?

Hello. AT this moment, you need to make a competent claim, in the Criminal Code. For more detailed advice and qualified assistance in drafting documents, you can contact in private messages, or by phone numbers listed on the personal page of the lawyer.

Hello Sergey! The solution of this issue lies in the competence of the management company. You need to apply to the Criminal Code with a competent claim based on the norms of the Consumer Protection Law, the Housing Code and the Decree of the Government of the Russian Federation on the rules for the provision of public services. If you need help, you can contact any lawyer on the site.

It is more correct to contact Rospotrebnadzor or conduct an independent examination.

We have mold in our apartment. The Criminal Code claims that it is up to them to remove the mold themselves, not them. We have a corner apartment, due to this the wall is very cold.

Hello. It all depends on the reason for its formation.

I have the first floor. A pipe burst in the basement hot water. There was mold in the apartment and the wallpaper peeled off. It is not known what else with the floors, they are wooden. Whose fault is it?

Submit a claim to the Criminal Code for damages, drawing up an act and an estimate of flooding and causing damage, in case of refusal to court.

Good afternoon, this is the fault of the UK. In this regard, you need to contact your Criminal Code, with a pre-trial claim. Further, the Criminal Code is obliged to come to you and draw up an act. If this is not done, then you have the right to go to court, where you can recover damages, a 50% fine, non-pecuniary damage and all legal costs. Good luck to you! If you need help, please contact.

Please tell me if there is mold in the owner's apartment, then who should make repairs, that is, at whose expense?

Hello, according to the residential complex, the owner is responsible for what happens in his apartment. Accordingly, if you understand that the mold has formed through your fault, the responsibility for its elimination lies with you. If the infection was the result of improper operation of communications outside the apartment, you can demand that the situation be corrected by the Criminal Code. It all depends on whose fault it is. If the Criminal Code does not properly fulfill its duties, then contact this Criminal Code with a written claim and write a statement to the City Housing Inspectorate.

There is no hood in the house, how to oblige the management company to make it, because mold and high humidity appeared in the apartment?

Hello. Start by submitting a written request. In case of refusal with a complaint to the housing inspectorate.

Please they gave me an apartment as an orphan in the apartment there is mold dampness and a problem with heating can I terminate the social contract and get another housing

Anna, you have the right to apply to the prosecutor's office with a statement about the violation of your housing rights.

We bought an apartment in a new house. After 2 years, mold appeared on the walls. The contractor offers to insulate the apartment from the inside, I want the outside. What are my actions? Thank you.

If deficiencies are found in the construction, it is necessary for the contractor to submit a written claim based on the norms of the Civil Code with their own requirements.

Hello! Your first action is to find out the warranty period under the contract for the sale of an apartment.

The neighbor has not lived for more than 10 years, because of this, our wall Let's go to with his apartment is covered with mold. He refuses to pay for repairs, can I sue him and what is needed for this, besides a lawsuit?

Good evening! First you need to contact the HOA! Further, having fixed this fact, make a pre-trial warning. If the employees of the HOA do not cope with this problem on their own.

Certainly. Money from a neighbor can only be obtained through the court. Contact us for an oral consultation, we will tell you everything.

How to file a claim with a landlord? There were violations under the contract (mold in the apartment), they asked the landlord to eliminate the cause. She asked to leave. They paid the rent for a month, but lived for half a month and paid a deposit at the very beginning. She does not want to return the remaining amount.

Either write yourself in any form, or order a job in a personal to a lawyer here on the site.

Hello. The claim is written in any form, indicating the circumstances, the pleading part and references to the contract or law. If you need help, please contact.

There is mold in the apartment. Where do you need to apply?

Hello, dear visitor of the site, to the masters on a paid basis, they will clean and plaster everything, if they themselves allowed it, but you cannot repair it. Who looks after the apartments, those do not have mold and, in principle, cannot be. Good luck and all the best, with respect lawyer Ligostaeva A.V.

Hello Maxim! It is necessary to understand the causes of mold. Now many have plastic windows and broken natural ventilation apartments, therefore, there is increased humidity and as a result of this, the corners and walls of the apartments become moldy. Re-paste the wallpaper and process the walls special. Compiled with blue vitriol It is possible, but the main thing is to eradicate the cause. Consult with experienced builders.

If the mold is in the corner, and you live on the top floor and your apartment is extreme, then the reason is a violation of the integrity roofing MKD. Then to the prosecutor's office and with the requirements for the managing organization. In other cases - to eliminate at your own expense. Yours faithfully, the lawyer in Volgograd - Stepanov Vadim Igorevich.

We have mold on the walls. There are 2 small children in the apartment, the youngest is constantly sick. Tried to get rid of by all means, but it appears again. How to hold the management company accountable?

Submit a claim to the Criminal Code, with a request for repairs common property at home, attach photos. Contact the GZhI with a statement about the failure of the Criminal Code of its obligations to maintain common property. If they refuse both there and there, go to court with a claim for imposing the obligation to repair, recovering the cost of repairing walls, moral damage, a fine, etc.

I have in communal apartment, mold has formed in my room, the wall is corner, wet, we don’t have a management company, no one wants to take it, the neighbors also have mold, where can I go to help solve the problem?

Contact Rospotrebnadzor, the prosecutor's office and the housing inspectorate to conduct an audit on these facts. Good luck to you.

The problem can be solved only by one's own efforts. If you pay contributions to the Fund overhaul, seek inclusion of the house in the program. Look at the Foundation's website for plans and prospects for your home.

There was no ventilation in the apartment because of this, mold appeared on the walls. Who pays for repairs and chemical cleaning of toys?

Responsibility lies with the CC. Contact written claims in accordance with the Consumer Rights Act, then to the court with a claim.

We live in an apartment under a social tenancy agreement. Mold on the wall and ceiling in the room. The apartment is damp. We have an older child with a disability. Children are constantly sick. I asked to change the apartment, they said no available. Where to apply. Thank you.

Contact the district and city administration.

The Office of Rospotrebnadzor for the Republic of Khakassia informs about the increased number of citizens' appeals to the state of the environment and living conditions of the population. Most of appeals concerns unsatisfactory living conditions in residential buildings and premises.

Regarding the appeal of citizens with complaints about fungus and mold on the walls and ceilings of residential premises, we inform you that the requirements of SanPiN 2.1.2.2645-10 “Sanitary and epidemiological requirements for living conditions in residential buildings and premises” do not regulate the presence of fungus on the surface of building structures. Fungus and mold appear as a result of defects in building structures, which can be determined by specialists in the construction profile.

What is mold

Commentary by the leading specialist - expert of the Department of Sanitary Supervision of the Office of Rospotrebnadzor for the Republic of Khakassia Victoria PROSKURINA

“In dwellings, the most common fungi of the penicillum, aspergillus and cladosporium families are considered. Once appearing in housing, mold actively multiplies when room temperature in conditions high humidity and poor ventilation on many materials and surfaces, including concrete, plaster, wood, plastics, rubber, painted surfaces, etc.
In an apartment, mold fungi are dangerous for their mycotoxins, which act depressingly or poisonously on other living organisms. They cause dizziness, headaches, allergic diseases skin and respiratory tract, which are difficult to diagnose and treat, as well as other health disorders - migraine, runny nose, otitis media, bronchitis, rhinitis, bronchial asthma, cardiovascular disorders, mycotoxicosis. Mold infections are possible in immunocompromised people internal organs. All of these diseases are chronic and cause difficulties in treatment. The mold spreads through the air in the form of microscopic spores and is most severe in autumn, during the period of withering and decay of vegetation.

The most vulnerable in this regard are the facades of buildings with holes, cracks and defects in the finishing of construction joints, often flooded basements, new buildings in which moisture accumulates during construction. This also happens when the walls are insulated and plastic windows are installed in rooms with a broken ventilation system, which leads to a violation of air exchange and high humidity.

The signs of mold damage are varied. On the finishing materials, natural finishing coatings, food products appear specific spots of gray, black and other colors, which indicates the participation of the fungus in their spoilage. Molding and pigmentation is accompanied by a change in the properties of materials, a decrease in their strength. More damaged natural materials containing nutrients for mushrooms. Organic matter necessary for the development of the fungus may also be contained in fillers and additives for primers, fillers, paints and wallpaper stickers.

If the fungus is already there...

If the fungus has appeared, the waterproofing of the material will not lead to its destruction - the fungus must be eliminated before application waterproofing coating. It is best to start by completely drying the damaged surfaces for 24 to 48 hours. Then you need to clean off all the mold and get rid of excess water, eliminate all leaks and prevent other moisture from entering. hard surfaces Mold can be removed with laundry detergent. Moisture-absorbing materials, such as those used to make ceilings and floors, are more likely to need to be replaced if they develop mold.
For antiseptic treatment trees, it is recommended to use natural salt "Bishofite" and also cover the tree with drying oil. Another tool in the war against mold is disinfectants (such as chlorine bleach) and biocides (drugs that destroy living organisms). However, to apply such chemical protection Still follows by inviting a specialist. At the same time, it is necessary to ensure good ventilation of the room.

Remember that you should never mix chlorine-containing products with products that contain ammonia, as this can lead to the formation of toxic gas!

Finally, there are "home" ways to deal with a harmful fungus: - oil solution tea tree. In a spray bottle, mix well a mixture of two teaspoons of tea tree oil and two glasses of water. Then spray on the mold and let it soak in. Do not rinse! It is possible to wipe the sprayed solution two hours after application, but only if the mold was fought outside the bathroom or shower. Otherwise, do not wipe anything, but sprinkle mold baking soda. Next, spray the vinegar onto the baking soda. will happen chemical reaction the mixture will bubble and smoke. Using a stiff brush, carefully brush off the mold, then rinse this "affected" area.

To combat mold, it is advisable to use biocidal preparations. When choosing biocidal agents, it is necessary to pay attention to the hazard class, which should not be higher than the 4th. When reading the instructions for use, it is necessary to take into account the possibility of using the product in domestic premises. In the process of removing mold, it is recommended to treat the entire room, and not just the affected area. After all, spores of the fungus are present in the air of the room, which has lesions in high contamination.

How to protect their rights to owners whose apartments have mold? If 5 years have not passed since the house was put into operation, you have the right to file a claim with the developer for an examination of the compliance of the apartment with the requirements building codes and rules. If the house has been in operation for more than 5 years, you must contact the organization servicing the house, as well as the housing inspection. In the event that the issue is not resolved in the above organizations, the resolution of this situation is possible only in court."

Many of our citizens regularly face problems that do not allow them to relax in their own homes and arise through the fault of housing and communal services employees. And there are also such phenomena that, let's face it, lead to unsanitary conditions. Some of them are fungus on the walls and non-working ventilation. How to deal with public utilities, through whose oversight the data is generated negative factors, we will explain below. Let's also mention voltage drops, due to which household electrical appliances often burn.

Mold on the wall in the apartment: what to do?

Mold or fungus on the walls very often occurs in corner apartments first and top floors. Their formation is associated with excessive moisture, poor heating and ventilation. All these services should be provided to us by the Housing Office in due measure. And, therefore, if these unpleasant formations have arisen in your home, immediately contact your home management company.

The next video tells us about how a young family turned to their Criminal Code with a complaint about the appearance of mold. But the company's employees were in no hurry to help:

Where to apply?

So, what to do and where to go if there is mold on the walls in the apartment? If the housing department employees do not respond to your requests in any way, although they should, because we pay every month communal payments, then you need to write a statement to the supervisory authorities.

The SanPiN standards clearly state that ventilation and heating systems should not contribute to the formation of mold.

1. Therefore, call a representative of the management company to draw up an act on the appearance of the fungus. If suddenly an engineer from the housing department does not come, take two neighbors as witnesses and draw up an act yourself. Most importantly, do not forget to sign it all together.
2. After drawing up the act, write a complaint to the State Housing Inspectorate, Rospotrebnadzor and the Sanitary and Epidemiological Station. If you write an appeal to all these organizations, then the chances that public utilities will start working will increase significantly.

How to make an application?

We write a complaint to the housing inspectorate in the following form:

• in the right upper corner sheet we write the last name, first name and patronymic, as well as the address of the place of registration. Specify your contact details;
• in the title we write a statement about the commission administrative offense under Article 7.22 of the Code of Administrative Offenses;
• after that we proceed to the main text with a description of the address and the nature of the problem. It is necessary to write on the merits, without going into unnecessary details and without splashing out emotions, we are writing an official document;
• at the end, we ask the inspector of the housing inspectorate to punish the perpetrators, understand the situation and issue an order for elimination;
• put the number and signature.

In Rospotrebnadzor and SES, applications are written in random order, but according to a similar type.

You can view a sample complaint about mold in an apartment below or download it.

Complaint letter for mold in apartment

Necessary steps

All stages of your actions when mold appears on the walls:

1. drawing up an act (with an employee of the management company or with two neighbors);
2. writing a complaint to a higher authority;
3. sending the application by mail (by registered mail with notification) or handing it over personally to the inspector;
4. waiting, for a period of thirty days;
5. after the issuance of the decision, the employees of the housing department have 45 days to eliminate.

Contact the court or the prosecutor's office, as well as municipal authorities, if complaints to the State Housing Inspectorate did not help. Next, we will talk about what to do and where to complain if the ventilation in the apartment does not work.

Ventilation not working

Ventilation is probably one of the critical systems in apartment building. After all, when it works properly, no one even thinks about its existence. But once work exhaust system stops, this fact is immediately evident. Smoke from cooking does not come out of the kitchen, windows fog up, remains in the bathroom bad smell. Moreover, there is a possibility of fungus. In paragraph 5 of the Rules and Regulations technical operation housing stock it is prescribed that chimneys and ventilation should work normally.

By the way, few people know how ventilation should work in an apartment. It's not hard to check her work. Slightly open the window, and then attach a sheet of thin paper to the ventilation duct grate or bring a burning lighter. If the sheet is drawn to the grate, and the flame does not burn vertically and leans towards the hood, then the ventilation is working. If the sheet is not pressed and the flame burns evenly, then you have a problem.

There is one nuance with the fire from the lighter. Sometimes gas accumulates in the ventilation shaft, so the method of checking with a sheet of paper is safer.

One of the most common causes non-working ventilation is an ordinary blockage. Contact the inspectors of your housing department.

How else is it possible to check the ventilation for operability and what to do in case of a breakdown, the following video tells:

Where to complain?

First of all, if the ventilation does not work, it is worth sending a letter to your Zhil.Com. But if its employees do not want to do their job, for which, by the way, you regularly pay, you need to contact the housing inspection. This state organization was specially created to oversee public utilities.

Do not forget about Rospotrebnadzor together with the Sanitary and Epidemiological Station. These organizations are required to respond to your request. Most importantly, do not forget to record all the documents emanating from you, otherwise they will be lost in the depths of the bureaucratic machine.

How to make a complaint?

The complaint looks like this:

• We write the full name and contact number in the upper right part of the sheet, do not forget to indicate the address of registration;
• below in the middle a statement is written about the violation of the rules for the maintenance and repair of residential buildings;
• then the text of the complaint, indicating the address;
• after that we turn to the inspector with a request to conduct an inspection, issue a decision and punish the perpetrators;
• We sign and indicate the date.

You can view a sample application in case ventilation does not work below or download.

Not working ventilation statement

Procedure

Let's summarize all your actions if the ventilation suddenly stops working:

1. calling a housing department specialist;
2. in case of his refusal, we draw up an act (it is possible without an engineer of the management company);
3. write a complaint to the supervisory authority;
4. we fix its supply;
5. expect a month (as required by law);
6. we monitor for 45 days how the employees of the housing office eliminate the malfunction (this time is allocated to them by law).
7. If after the expiration of this period nothing has been done, we will file a lawsuit.

Voltage drops

Power surges in the network were observed by each of us, and many more than once. It's good when such drops do not lead to breakage. household appliances, and are limited only by the flashing of the bulbs. But sometimes it happens that equipment burned out due to a voltage drop, and then a reasonable question arises: who is to blame and what to do?

The consequences of such a problem are described in the following video of a well-known TV channel:

Where to apply?

There may be three culprits:

• energy supply company;
• house management company;
• a third party (as a rule, these are neighbors who connect home-made electrical appliances or perform other actions leading to power surges in the power grid).

When the neighbors are guilty, everything is simple. Go to court and claim damages.

Another thing is if there is a fault of the energy supply organization. Here you will come to the aid of Rospotrebnadzor. Write a complaint about power engineers to this organization, not forgetting to assess the damage in advance service center. File a claim for voluntary compensation for your damages.

If the voltage drop is caused by poor wiring or electrical equipment inside apartment building, then the entire responsibility lies with the management company. In this case, you have to complain to the State Housing Inspectorate and the already mentioned Rospotrebnadzor.

Compiling an application

We write an application to the housing inspectorate according to the model indicated in the previous two cases of disagreement with the housing department. The only difference will be the reason for the request. Be sure to refer to GOST 13109-97, according to which voltage drops and surges in the power grid are not allowed.

And as we mentioned earlier, a complaint to Rospotrebnadzor is written in an arbitrary order.

Procedure

So, let's talk about the entire sequence of filing a complaint about power surges:

• we find out the culprit;
• contact the service center to determine the amount of damage;
• depending on who is the culprit, we write a complaint to the appropriate authority;
• send an application with confirmation of sending or receiving;
• we expect a response within the thirty-day period prescribed by law;
• submit a claim for voluntary compensation for damage;
• if it is ignored write statement of claim to court.

Below you will find an example of a power surge declaration. Download it just in case.

Sample application for voltage drop

In the event of various malfunctions or malfunctioning of some systems that are serviced by a house management company, you should never beat the thresholds of the housing office many times. If they did not respond to the first appeal or extort you for additional cash for the work that you already pay every month, do not hesitate to contact the supervisory authorities. This will bring arrogant public utilities to their senses and allow you to live comfortably in your apartment, forgetting about mold on the walls, a cold heated towel rail, or, for example, a lack of water supply.

Mold on the wall in the apartment, ventilation does not work, power surges: what to do and where to turn? first appeared Real Estate Lawyer.

Many of our citizens regularly face problems that do not allow them to calmly relax in their own homes and arise through fault. And there are also such phenomena that, let's face it, lead to unsanitary conditions. Some of them are fungus on the walls and non-working ventilation. How to deal with "communal services", through whose oversight these negative factors are formed, we will describe below. Let's also mention voltage drops, due to which household electrical appliances often burn.

Mold on the wall in the apartment: what to do?

Mold or fungus on the walls very often occurs in the corner apartments of the first and last floors. Their formation is associated with excessive humidity, poor heating and ventilation. All these services should be provided to us by the Housing Office in due measure. And, therefore, if these unpleasant formations have arisen in your home, immediately contact your home management company.

The next video tells us about how a young family turned to their Criminal Code with a complaint about the appearance of mold. But the company's employees were in no hurry to help:

Where to apply?

So, what to do and where to go if there is mold on the walls in the apartment? If the housing department employees do not respond to your requests in any way, although they should, because we pay utility bills every month, then you need to write an application to the supervisory authorities.

The SanPiN standards clearly state that ventilation and heating systems should not contribute to the formation of mold.

1. Therefore, call a representative of the management company to draw up an act on the appearance of the fungus. If suddenly an engineer from the housing department does not come, take two neighbors as witnesses and draw up an act yourself. Most importantly, do not forget to sign it all together.
2. After drawing up the act, write a complaint to the State Housing Inspectorate, Rospotrebnadzor and the Sanitary and Epidemiological Station. If you write an appeal to all these organizations, then the chances that the "communal services" will start working will increase significantly.

How to make an application?

We write a complaint to the housing inspectorate in the following form:

• in the upper right corner of the sheet we write the last name, first name and patronymic, as well as the address of the place of registration. Specify your contact details;
• in the title we write “a statement about the commission of an administrative offense under Article 7.22 of the Code of Administrative Offenses”;
• after that we proceed to the main text with a description of the address and the nature of the problem. It is necessary to write on the merits, without going into unnecessary details and without splashing out emotions, we are writing an official document;
• at the end, we ask the inspector of the housing inspectorate to punish the perpetrators, understand the situation and issue an order for elimination;
• put the number and signature.

In Rospotrebnadzor and SES, applications are written in random order, but according to a similar type.

You can see a sample complaint about mold in an apartment below or.

Complaint letter for mold in apartment

Sample complaint about mold in an apartment - 1

Sample complaint about mold in an apartment - 2

Sample complaint about mold in an apartment - 3

Necessary steps

All stages of your actions when mold appears on the walls:

1. drawing up an act (with an employee of the management company or with two neighbors);
2. writing a complaint to a higher authority;
3. sending the application by mail (by registered mail with notification) or handing it over personally to the inspector;
4. waiting, for a period of thirty days;
5. after the issuance of the decision, the employees of the housing department have 45 days to eliminate.

Contact the court or the prosecutor's office, as well as municipal authorities, if complaints to the State Housing Inspectorate did not help. Next, we will talk about what to do and where to complain if the ventilation in the apartment does not work.

Ventilation not working

Ventilation is probably one of the most important systems in an apartment building. After all, when it works properly, no one even thinks about its existence. But as soon as the work of the exhaust system stops, this fact is immediately evident. Smoke from cooking does not come out of the kitchen, the windows fog up, and an unpleasant smell remains in the bathroom. Moreover, there is a possibility of fungus. Paragraph 5 of the Rules and Regulations for the technical operation of the housing stock states that chimneys and ventilation should work normally.

By the way, few people know how ventilation should work in an apartment. It's not hard to check her work. Slightly open the window, and then attach a sheet of thin paper to the ventilation duct grate or bring a burning lighter. If the sheet is drawn to the grate, and the flame does not burn vertically and leans towards the hood, then the ventilation is working. If the sheet is not pressed and the flame burns evenly, then you have a problem.

There is one nuance with the fire from the lighter. Sometimes gas accumulates in the ventilation shaft, so the method of checking with a sheet of paper is safer.

One of the most common causes of non-working ventilation is an ordinary blockage. Contact the inspectors of your housing department.

How else is it possible to check the ventilation for operability and what to do in case of a breakdown, the following video tells:

Where to complain?

First of all, if the ventilation does not work, it is worth sending a letter to your Zhil.Com. But if its employees do not want to do their job, for which, by the way, you regularly pay, you need to contact the housing inspection. This state organization was specially created to oversee the "communal services".

Do not forget about Rospotrebnadzor together with the Sanitary and Epidemiological Station. These organizations are required to respond to your request. Most importantly, do not forget to record all the documents emanating from you, otherwise they will be lost in the depths of the bureaucratic machine.

How to make a complaint?

The complaint looks like this:

• We write the full name and contact number in the upper right part of the sheet, do not forget to indicate the address of registration;
• below in the middle is written "statement of violation of the rules on content and";
• then the text of the complaint, indicating the address;
• after that we turn to the inspector with a request to conduct an inspection, issue a decision and punish the perpetrators;
• We sign and indicate the date.

You can see a sample application in case ventilation does not work below either.

Not working ventilation statement

Statement of inoperative ventilation - 1

Not Working Ventilation Statement - 2

Not Working Ventilation Statement - 3

Procedure

Let's summarize all your actions if the ventilation suddenly stops working:

1. calling a housing department specialist;
2. in case of his refusal, we draw up an act (it is possible without an engineer of the management company);
3. write a complaint to the supervisory authority;
4. we fix its supply;
5. expect a month (as required by law);
6. we monitor for 45 days how the employees of the housing office eliminate the malfunction (this time is allocated to them by law).
7. if after the expiration of this period nothing has been done, we will file a lawsuit.

Voltage drops

Power surges in the network were observed by each of us, and many more than once. It’s good when such drops do not lead to breakdown of household appliances, but are limited only to flashing light bulbs. But sometimes it happens that equipment burned out due to a voltage drop, and then a reasonable question arises: who is to blame and what to do?

The consequences of such a problem are described in the following video of a well-known TV channel:

Where to apply?

There may be three culprits:

• energy supply company;
• house management company;
• a third party (as a rule, these are neighbors who connect home-made electrical appliances or perform other actions leading to power surges in the power grid).

When the neighbors are guilty, everything is simple. Go to court and claim damages.

Another thing is if there is a fault of the energy supply organization. Here you will come to the aid of Rospotrebnadzor. Write a complaint about power engineers to this organization, not forgetting to evaluate the damage at the service center before that. File a claim for voluntary compensation for your damages.

If the voltage drop is caused by the poor condition of the wiring or electrical equipment inside the apartment building, then the entire responsibility lies with the management company. In this case, you have to complain to the State Housing Inspectorate and the already mentioned Rospotrebnadzor.

Compiling an application

We write an application to the housing inspectorate according to the model indicated in the previous two cases of disagreement with the housing department. The only difference will be the reason for the request. Be sure to refer to GOST 13109-97, according to which voltage drops and surges in the power grid are not allowed.

And as we mentioned earlier, a complaint to Rospotrebnadzor is written in an arbitrary order.