What rules of conduct exist in social science 7. Why do we need norms of behavior? Insults and financial relationships

Manners largely reflect the internal culture of a person, his moral and intellectual qualities. The ability to behave correctly in society is very important: it facilitates the establishment of contacts, contributes to the achievement of mutual understanding, creates good, stable relationships. Therefore, in order to educate true ladies and gentlemen in oneself, one should clearly understand why all these boring rules of etiquette are needed in society.

Description

The established norms of morality are the result of a long process of establishing relationships between people. Without observing these norms, political, economic, cultural relations are impossible, because it is impossible to exist without respecting each other, without imposing certain restrictions on oneself.

Important! Etiquette - word French descent denoting behavior. It includes the rules of courtesy and politeness adopted in society.

Modern etiquette inherits the customs of almost all peoples from hoary antiquity to the present day. Basically, these rules of conduct are universal, since they are observed by representatives not only of a given society, but also by representatives of the most diverse socio-political systems that exist in the modern world. The peoples of each country make their own amendments and additions to etiquette, due to the social system of the country, national traditions and customs.

As the living conditions of mankind change, the level of education and culture grows, some rules of behavior are replaced by others. What used to be considered indecent becomes generally accepted, and vice versa. But the requirements of etiquette are not absolute: their observance depends on the place, time and circumstances.

Interesting to know! Behavior that is unacceptable in one place and under one circumstance may be appropriate in another place and under other circumstances.

The norms of etiquette, in contrast to the norms of morality, are conditional, they are in the nature of an unwritten agreement about what is generally accepted in people's behavior and what is not. Everyone man of culture should not only know and observe the basic norms of etiquette, but also understand the need for certain rules and relationships.

It should be noted that a tactful and well-mannered person behaves in accordance with the norms of etiquette not only at official ceremonies, but also at home. Genuine politeness, which is based on benevolence, is determined by tact, a sense of proportion, suggesting what can and cannot be done under certain circumstances. Such a person will never violate public order, will not offend another by word or deed, will not offend his dignity.

Unfortunately, there are people with a double standard of behavior: one - in public, the other - at home. At work, with acquaintances and friends, they are polite, helpful, but at home with loved ones they do not stand on ceremony, are rude and tactless. This speaks of a low culture of a person and a bad upbringing.

Important! Modern etiquette regulates the behavior of people at home, at work, in public places and on the street, at a party and at various kinds official events - receptions, ceremonies, negotiations.

So, etiquette is a very large and important part of human culture, morality, morality, developed over many centuries of life by all peoples in accordance with their ideas of goodness, justice, humanity - in the field of moral culture and beauty, order, improvement, household expediency .

Why are codes of conduct necessary?

Oddly enough, the rules of etiquette exist in order to simplify the process of communication and mutual understanding. The way in which we are perceived by the people around us directly depends on the observance of the norms of behavior. Etiquette is a ready-made set of forms of courtesy that allows you not to think and almost automatically carry out communication within the human community.

Etiquette is a tool with which you can achieve positive result from interacting with others like them. This property of etiquette today is not replaceable in Everyday life, therefore, the rules of etiquette are constantly evolving, and today we can distinguish the rules of conduct for a public place, work, for intra-family communication, business conferences, ceremonies and much more.

At the heart of etiquette is a reasonable demand for respect and recognition of the dignity of each individual. Since a person is a social being, it is quite reasonable to assume that in his daily activities, he must somehow take into account the opinions of other people around him at a given time.

Not in vain, many teachers of antiquity remembered the golden rule: "Treat others the way you would like them to treat you."

Basics of etiquette

The norms and rules of behavior in society apply to all forms of human interaction with the outside world. Educated behavior implies that a person reacts correctly to any events and does not respond with outbursts of anger to negativity.

Manners

Kindness and attention to others are the most important rules of social behavior. But the list of good manners is quite extensive. Let's consider the main ones:

1. Think not of yourself, but of others. Surrounding people prioritize sensitivity, not selfishness.
2. Show hospitality and friendliness. If you invite guests, treat them like your closest people.
3. Be polite in communication. Always say hello and parting words Thank you for the gifts and services rendered, not only in word, but also in deed. A thank you letter, although it seems like a relic of the past, will be appropriate and pleasant for the recipient.
4. Avoid boasting. Let others judge you by your actions.
5. Listen first, then speak. Do not interrupt the interlocutor - you will have time to express your point of view later.
6. Don't point your finger at people and don't stare piercingly. This confuses them, especially the disabled.
7. Do not violate someone else's personal space - for example, do not get too close to unfamiliar people and use stuffy perfume. Never smoke in public without asking permission from your interlocutors, especially in the presence of non-smokers - no one likes passive smoking.
8. Avoid criticism and complaints. A person with good manners tries not to offend people with negative statements and does not complain about fate.
9. Remain calm in all situations. Anger not only leads to unnecessary conflicts with others, but also brings dissonance into one's own inner world.
10. Control your speech so as not to raise your voice, even if you start to get nervous.
11. Be punctual. Being late shows that you don't know how to plan your day and don't value other people's time.
12. Keep your word. An unfulfilled promise can lead to real tragedy in the life of the person you hope for.
13. Pay back your debts promptly. Failure to comply with this rule often causes not only the termination of friendship and good relationships, but also serious enmity.

clothing

Appearance in business etiquette is of great importance. Business people in appearance are more likely to adhere not so much to fashion as to a certain level. The main rule when choosing clothes is its strict compliance with the time and situation.

business style

In most companies, the style of clothing of employees is given special attention; the way employees are dressed and how they behave in the office creates a certain impression of the company's image among potential customers and partners.

In addition, the dress code performs a number of important functions: clothing emphasizes the specifics of a particular situation, and also plays a decisive social role, to some extent reflecting gender, social status, profession, financial viability, as well as a person’s attitude to style, fashion and traditions.

Men should pay special attention to shirts:

1. Many men prefer plain shirts, while stylists do not recommend making a business wardrobe out of plain shirts that differ from each other only in a shade of the same color. Ideally, a business man's wardrobe should have at least ten shirts of different colors and shades. Universal colors: gray, dark brown, dark blue, tan and white.
2. Pastel shades are allowed in the color scheme of business shirts, but too light pastel looks quite festive, so it is better to avoid such shades in a casual business wardrobe.
3. shirts in vertical stripe are quite appropriate in the wardrobe of a business man. As for the length of the sleeve, the only correct solution in this case, a classic long-sleeved shirt. Hairy arms are not the most pleasant sight.
4. The official office dress code, as well as the standard one, does not favor checkered shirts, wide bright stripes, as well as things with prints and patterns. Clothing should not distract the attention of colleagues and partners, in some countries a certain combination of checks or stripes is associated with belonging to a particular national or political movement, therefore, in order to avoid erroneous interpretation of your image, it is better to keep your business wardrobe in a monochromatic way.

Also, you can not ignore the trousers:

1. Pants made of light fabrics distract attention from the shirt and the image as a whole. You should not wear light-colored trousers to an interview or business meeting, it is better to give preference to trousers in black, dark brown, navy blue or charcoal gray. The edge of the trousers should lie on the top of the shoe, but at the same time not gather at the bottom into ugly folds.
2. A shirt in the color of the trousers gives the impression of a military uniform, a win-win option is dark trousers and a light shirt, but not vice versa.
3. Denim clothing, of course, is very practical, but it is not appropriate in a business setting, especially when it comes to grated and light denim. In some companies, the dress code allows the presence of jeans, but for the most part such clothing is allowed in small companies associated with creativity, advertising or IT-technologies.

The office dress code for women differs from the men's in a wider choice of colors and clothing options in general.

The base of a women's business wardrobe is restrained elegant suits with trousers or a skirt, dresses of classic length, pencil skirts and shirt-cut blouses.

1. Glitter, a variety of sequins and rhinestones, rich embroidery and applique, bright flashy colors and prints are unacceptable in business clothes. Anything that diverts attention from your professional activities is not particularly welcome in terms of business dress code.
2. For the fair sex, at least for those who would like to achieve career growth using exclusively their professional quality short skirts and overly tight clothing should be avoided.
3. The color scheme of a business women's wardrobe is elegant and discreet shades, as color accent in some ensembles, the presence of saturated colors is allowed, for example, fuchsia, turquoise, shades precious stones.
4. Business woman's shoes are classic beige or black pumps or shoes with steady heels. Ballet flats and mules are comfortable, but it's best not to be seen by your boss, clients, or business associates wearing them.

Formal dress code

Those who believe that an evening dress is necessarily a long chic dress are mistaken. Evening festive costumes are as diverse as our everyday clothes. And the choice of this or that dress completely depends on the event that is expected. Even there is a special etiquette of evening dresses.

It is clear that the evening is different in the evening. There are both official events and unofficial ones. And if on the latter we allow a fairly free choice of outfits, then the former are limited by certain limits.

1. "White Tie" (White Tie) - a dress code for an event that is distinguished by special solemnity. It could be an awards ceremony, a presidential reception, or other similar evenings. Women's outfit for such events should consist of a long dress in non-flashy tones. Hands must be covered, so gloves are a must. The image of an elegant lady should be completed with high-heeled shoes and a small handbag. Jewelry and loose hair are unacceptable for this style of clothing.
2. "Black Tie" (Black Tie) - a long or cocktail dress. Jewelry may well be used as decoration, but the presence of gloves is not necessary. In this outfit, it is quite possible to be present at theatrical premieres or wedding banquets. Use a fur coat as capes, although the presence of fur in clothes is not a prerequisite for an outfit for such events.
3. "Black tie welcome" (Black Tea Invited) - a similar form of clothing is allowed at events where relatives and friends are present: corporate parties, family celebrations. Here it is quite possible to wear a regular festive costume, as an alternative to a cocktail dress.
4. “Black Tie Optional” is another type of clothing for close and family celebrations. An outfit assembled from elements of several sets is allowed here.
5. "Black tie, creative approach" (Creative Black Tie) - this form of clothing is in many ways similar to Black Tie, the only difference is that non-standard solutions in the preparation of a combination of clothes. Creativity is not prohibited, but rather encouraged.
6. "Semi formal" (Semi Formal). The dress code largely depends on what time the event starts, be it a family or a dinner party, corporate party. Until 18:00, you may well come in a day dress or just a festive costume. If the meeting time is scheduled for the evening, then you need to wear a cocktail dress.
7. "Cocktail" (Cocktail Attire) - semi-official events. Despite the name, one cocktail dress is not limited here. Holiday outfits are perfect too.
8. “After five” (After 5) - in a similar name, the time of the event is indicated - after 17:00. If there are no special instructions, then you can wear the same outfits as for Cocktail Attire.
9. "Easy evening style" (Dressy Casual) - all these evenings are semi-formal. The only requirement for a woman: she must wear clothes from famous designers.

But I must say that etiquette is not limited to the mere correspondence of the type of meeting and dress code. The rules also apply to the level of openness of the female body. So, for example, a dress with a neckline should not be worn at events that take place before 18:00. It is appropriate only after 20:00. And if your outfit has a deep neckline, then you can wear it only from 22:00. Shoulders can be bared only after 19 hours. If your outfit includes gloves, then the following rule applies: the shorter the sleeve, the longer the glove.

If the holiday starts after 20:00, then you can put on silk kid, cloth or lace gloves, and complement the festive clothes with a bag made of beads, brocade or silk. A hat - if you put it on, then during the evening you will have to constantly be in it. But this is only when you are not the hostess of the evening.

In this case, you are not entitled to a hat. There are rules even on fabrics that are used for various events. So, at meetings that take place until 20:00, fashion designers offer to use clothes made of silk and wool. If we are talking about an evening dress, then crepe, brocade, tarfa, silk, lace are used. Remembering these rules of etiquette is not so difficult, but with the help of them you will never find yourself in an awkward situation.

Ability to present yourself

We all know that the most important thing is what a person has inside. But at the same time, we unconsciously continue to evaluate others by their appearance and behavior. And the first impression is often so strong that it is extremely difficult to change it in the future. As a result, a person cannot climb career ladder, win the favor of others, find your place in the team and not only.

Advice! That is why it is so important to learn how to properly present yourself when communicating with other people.

Only in this way will you be able to form the right impression of yourself and show others how interesting personality you really are.

To attract the appropriate attention, it is not enough to wear a fashionable suit and purchase expensive accessories. If you want to present yourself correctly, then you should approach this issue comprehensively.

1. Determine your strengths. You need to understand what exactly sets you apart from others. For example, you can make decisions quickly, easily win over other people, and have a great sense of humor. Having understood your unique qualities, do not hide them from others, but actively demonstrate and put them into practice.
2. Learn to be proud of what you have. No matter how gray and boring our lives sometimes seem to us, in reality, each of us has something that we could be sincerely proud of. Cozy apartment, collection of retro records, interesting job, talented children, true friends. Enjoy these moments and don't be afraid to brag a little about them to others.
3. Don't be afraid to share your accomplishments. Even if some time has passed since then. Excessive modesty can decorate few people. And do not be afraid that others will consider you overly arrogant. Talking about your youthful sports achievements or your own attempt to learn Spanish will only allow others to get to know and understand you better.
4. Don't be afraid to leave your comfort zone. This rule applies to both work and personal life. Sometimes you need to do what scares you the most - ask your boss for a promotion, be the first to strike up a conversation with a person you are interested in, volunteer to organize a party, and more. Let such undertakings not always end desired result but you can certainly use them to attract positive attention.
5. Make your life more fulfilling. Most of us know only work and home, we have little interest in anything and almost nothing. There is nothing surprising in the fact that such people are perceived as mediocre. If you caught yourself on the fact that your life is becoming more and more gray and the same type every day, then it's time to return bright colors to it. Try to get carried away with something, find new friends, go on a trip. New experiences will make your eyes glow, which will be instantly noticed by the people who surround you.
6. Don't be afraid to look stupid. If you are trying to stay in the background and do not want to attract too much attention to yourself, in fear of saying something inappropriate, then you are wrong. People will instantly open up to you if you stop avoiding them. In this case, your knowledge or communication skills will play almost no role.
7. Be kind. If you want to form a positive opinion of yourself among others, then try to be as open as possible when communicating with other people. Your friendliness will be immediately noticed and appreciated. Remember that positive and open natures achieve much more in life than gloomy and withdrawn people, no matter how talented they really are.

Rules of etiquette

For men and women, the general rules of etiquette are somewhat different.

For men

The image of a well-bred young man consists not only of the ability to behave well towards a woman. Opening the door for a lady, letting her in front of you or helping to carry a heavy bag is certainly good, but the rules of etiquette for men do not end there. Polite speech, a culture of behavior, a well-chosen suit and much more are also an integral part.

There are 14 basic rules of behavior for men in relation to women that every self-respecting modern young man should know:

1. On the street, a young man must accompany a lady, walking along left side from her. On the right side, only the military have the right to go, if necessary, to salute.
2. If a girl stumbles or slips, a man must certainly hold her by the elbow. Although in real circumstances the choice remains with the lady.
3. Good manners do not allow smoking in front of a lady, only after her consent.
4. A real man always lets the lady go ahead, having previously opened the door for her.
5. When climbing or descending the stairs, the young man is obliged to support his companion if necessary, for this he is a couple of steps away from her.
6. When entering the elevator, the man must enter it first, and when leaving, let the girl through first.
7. The young man gets out of the car first, who, bypassing the car, opens the door on the passenger side, giving the lady a hand. If a man is a driver of transport, then he is obliged to open the front passenger door and help the lady sit down. In case the gentleman is also a passenger, he needs to sit in the back seat with his companion. It should be remembered that in this case, the girl first gets into the car, and then the man next to her.
8. Entering the room, a man helps the lady take off her coat, and leaving it, he must help put it on.
9. In modern world young man it is not supposed to find a seat for yourself if the woman is standing.
10. According to etiquette, a young man needs to come to a meeting before a lady, so as not to put her in an uncomfortable situation if she is late. In emergency cases, you should notify the girl about this and apologize to her.
11. A man is obliged to help every woman to carry large bags or any bulky items. Doesn't apply to them ladies handbag, as well as small fur coats and coats, except for the case if the lady is not able to carry her things herself because of her health.
12. The main mistake a young man, when communicating with someone, is crossing his arms, as well as sorting something in his hands. This is considered a sign of disrespect to the opponent.
13. When going to a restaurant, the gentleman first comes in so that the head waiter makes the right conclusions about who invited whom and who will pay the bill. At in large numbers the person who enters first is the one who will pay and is the initiator of the invitation.
14. Being in a company, a young man with a girl is forbidden to speak on frank topics, it is better to choose light, unobtrusive subjects for discussion.

For women

There is a certain set of rules that will help to avoid embarrassing moments in life situations in which every girl gets every day.

1. When you meet someone you know on the street, be sure to greet them. Consider the degree of closeness of your relationship. You should not show excessive emotions too loudly and violently or try to call out to a friend across the street, it is enough to meet eyes and nod to each other.
2. Avoid snacking on the go outside. Firstly, there is a high probability of choking, and secondly, you can inadvertently stain a random passerby. This also applies to eating in shops or other public places that are not intended for this.
3. During a telephone conversation, make sure that your voice is not too loud. If this is not possible, move away from the main crowd - your negotiations should not be in the public domain.
4. Do not sort things out in public if you do not want to receive the condemnation of others. Passionately kissing with your gentleman is also not worth it.
5. Don't get into fights with strangers. If you have made a remark, even unfair, it is better to apologize or remain silent. Remember that you are a real lady.
6. Try not to be late for meetings, come on time if you are invited to visit. Punctuality is an elementary rule of decency that any woman must comply with. If, despite everything, you understand that you are not on time, be sure to call in advance and warn how long you will be late.
7. Be mindful of your posture and gestures while talking. Your movements should be restrained, smooth, feminine, should not attract attention and shock.
8. Makeup girl must match the situation. During the day and at work, it is better to choose neutral decorative cosmetics in natural tones, but an evening social event allows you to apply bright lipstick and glitter eyeshadow.
9. A trip to a restaurant begins with studying the menu and making an order. Do not be afraid to ask the waiter, for example, about the ingredients, the method of serving, the cooking time of the dish.
10. If the waiter brought your order earlier than the others, you should not immediately grab the fork and knife. In this case, you must wait until everyone has plates on the table.
11. Defiant behavior always repels others, especially men, at any stage in the development of relationships. Remember that a woman should always remain a mystery and understatement, so do not violently express your emotions - do not forget about restraint.
12. Don't be too intrusive. Even if the relationship is going through a “candy-bouquet” period, you should not often call or write messages to your partner. Only one call from a woman should fall on three or four calls from a man.
13. Too indifferent and arrogant girl should not be either. This will be perceived as disrespectful and will alienate a potential partner.
14. With pleasure, let a man take care of you, but do not wait and do not demand when, for example, they open the door for you or give you flowers.

For kids

By teaching kids about etiquette and giving them a set of guidelines, we are actually equipping them with the tools to make them heard, build their confidence in their own abilities, and set them up for future success.

So, here is a list of etiquette rules that parents should teach their children.

1. Greet the person by name, and if you don't know their name, ask. Greeting by name is a sign of respect that tells a person that you appreciate him. Therefore, it is important to teach children to always greet adults by their first and middle names or ask if they do not know their names.
2. Never be afraid to ask again if you forget the name of the interlocutor: people understand that sometimes children can forget names. Everyone does it. In this case, the phrase is quite acceptable: "I'm sorry, I can't remember your name, could you remind me of it?".
3. Try to look the interlocutor in the eye: looking into the eyes of a person while communicating with him is useful not only for children, but also for adults. Also, teach children not to be distracted; otherwise, the interlocutor will receive a signal that you are not interested in him. Eye contact is a simple yet effective way to help children win the heart of every adult they meet along the way. Of course, if such eye contact is characteristic of a given culture and social norms.
4. Remembering details and active listening: this is a simple rule of good manners, but it has a significant impact on how other people perceive you. Remembering names and specific details (such as an illness or a recent return from vacation) suggests caring and respect.
5. Be careful - stop and look around: children are often blissfully unaware of their surroundings. They have one motivation for another. For example, you came with the kids to the zoo, and while you are looking at the elephants, they suddenly notice something interesting in another place. Without thinking for a second about what is around them, the kids run like crazy and almost fall under the wheels of an elderly person's wheelchair, who begins to worry and get angry for obvious reasons.
6. Red light, yellow light, green light: you may have noticed that teachers, swimming and football coaches, and many other adult mentors in your children's lives use this valuable tool. By using the green light to "go", the yellow light to "slow down", and the red light to "stop", you can control the movements and movements of children without raising your voice. Start using this method as early as possible and introduce it to your little ones as a game. Soon, with practice, they will become very good at determining when to "go", when to "slow down", and when they should "stop".
7. Removing hands from the glass: this rule may seem a little ridiculous. Teach children not to touch with hands, especially dirty ones, glass surfaces so that they don't stain, and your dance teacher, shop owner, librarian, doctor, and many other people will be very grateful to you.
8. Eating off someone else's plate - even mom's plate - is a bad idea: some families play the game of "stealing" food from each other's plates. This can be very funny and acceptable at home when the whole family participates in and enjoys such a game, but it ceases to be funny when someone who does not understand this kind of joke is involved in it. Eating food off another person's plate is unacceptable. It's much better to politely ask for supplements, even if Mom or Dad has to give the child the supplement off their plate.
9. Napkin on knees, elbows off the table: these days these rules of etiquette are considered old-fashioned and many people treat them a little casually. However, since different families have different traditions, children should be taught these rules of behavior at the table so that in any situation they remain on top.
10. Don't reach for anything. An old but true rule. Norm of etiquette is not allowed to reach across the entire table for something. Every parent knows what a disappointment it is when a child overturns a glass and spills its contents on dinner table. In order not to spill tea on your neighbor's lap and not to make everyone sitting at the table nervous, you must politely ask to give you what you want.
11. In conversations with adults, wait to be spoken to: this is a rather old-fashioned rule that has lost its appeal in recent decades. However, in today's technological world, where it's hard to tell when an adult is busy, it's actually very important that kids don't interrupt a person when they're talking.
12. Watch your words: before, bullying and harassment (bullying) happened only in person. Most parents teach their children the importance of being kind in person because bullying is unacceptable. However, malicious comments and insults have now moved into cyberspace and are often beyond the control of adults. Do your best to make the children understand that words can hurt another person.

How to behave in society?

The rules of etiquette, they are also the elementary rules of respect and courtesy, work both ways. You show them to another person, he shows them to you.

That way everyone wins. But there are several nuances that are worth recalling and clarifying for every self-respecting person:

1. Never visit without calling. If you are visited unannounced, you can afford to be in a dressing gown and curlers.
2. Whoever you are - a director, an academician, an elderly woman or a schoolboy - when you enter the room, say hello first.
3. Handshake: it is not customary to shake hands with women, but if she extends her hand to a man first, you should shake it, but not as hard as men.
4. Rules for paying for an order in a restaurant: if you say the phrase “I invite you”, it means you are paying. If a woman invites a business partner to a restaurant, she pays. Another wording: "Let's go to a restaurant" - in this case, everyone pays for himself, and only if the man himself offers to pay for the woman, she can agree.
5. The umbrella never dries in the open state - neither in the office, nor at a party. It must be folded and placed in a special stand or hung.
6. The bag cannot be placed on your knees or on your chair. A small elegant clutch bag can be put on the table, a bulky bag can be hung on the back of a chair or placed on the floor if there is no special high chair (these are often served in restaurants). The briefcase is placed on the floor.
7. The golden rule when using perfume is moderation. If by the evening you smell your own perfume, know that everyone else has already suffocated.
8. If you are walking with someone and your companion says hello to a stranger, you should also say hello.
9. Cellophane bags are only allowed upon return from the supermarket, as well as branded paper bags from boutiques. Carrying them with you later as a bag is redneck.
10. The man never wears women's bag. And he takes a woman's coat only to carry it to the locker room.
11. Home clothes are trousers and a sweater, which are comfortable but have a decent look. Bathrobe and pajamas are designed to get to the bathroom in the morning, and from the bathroom to the bedroom in the evening.
12. From the moment the child settles in private room, get used to knocking, going to him. Then he will do the same before entering your bedroom.
13. The man always enters the elevator first, but the one closest to the door exits first.
14. In a car, the seat behind the driver is considered the most prestigious, it is occupied by a woman, a man sits next to her, and when he gets out of the car, he holds the door and gives the lady a hand. If a man is driving, it is also preferable for a woman to take a seat behind him. However, wherever a woman is sitting, a man should open the door for her and help her out.
15. Talking publicly about the fact that you are on a diet is a bad form. Moreover, it is impossible under this pretext to refuse dishes offered by a hospitable hostess. Be sure to praise her culinary talents, while you can not eat anything. You should also deal with alcohol. Don't tell everyone why you can't drink. Ask for dry white wine and sip lightly.
16. Taboo topics for small talk: politics, religion, health, money.
17. Every person who has reached the age of 12 is supposed to be addressed with "you". It's disgusting to hear people say "you" to waiters or drivers. Even to those people with whom you are well acquainted, in the office it is better to turn to “you”, to “you” - only in private. The exception is if you are peers or close friends.

Business Etiquette

Below are the main characteristics of etiquette business communication. Observing them, a person will be able to inspire confidence in himself, climb up the career ladder for a relatively short span time.

These norms cannot be discarded or pretended that they do not exist at all. The etiquette of business people is associated with certain rules that cannot be ignored. Let's consider them in more detail.

1. Politeness
   The etiquette of business interaction implies that the interlocutor must be addressed with emphatic politeness. Even if you are talking with someone who is obviously unpleasant to you, you should not show your true attitude. Politeness is an integral part of business communication etiquette. It is difficult to imagine the head of a serious enterprise who would be distinguished by increased emotionality and impressionability. Etiquette teaches you to restrain your emotions, to suppress them at the right time. Otherwise, a person simply will not be able to fully manage the team and monitor the work of other people.
2. Emotion control
   Business etiquette suggests that showing your emotions in front of people is unacceptable. In the presence of business partners or colleagues, fears, doubts, and insecurities should not be shown. All this has no place in the world of business or even just in the service. Otherwise, a person will never be able to feel protected, but will become vulnerable to any jokes, gossip and gossip from the environment. It is unlikely that anyone wants to become the subject of negative discussions or acquire a reputation for being unrestrained, ill-mannered. Controlling emotions allows you to avoid unnecessary questions, maintain your own reputation and gain the respect of colleagues, subordinates and superiors for your own person.
3. Punctuality
   Every meeting must be on time. Whatever the subject of discussion concerns, whatever aspects it affects, the time of arrival at the place of negotiations must be strictly observed. It is better to arrive ten or fifteen minutes early than to be late and make everyone wait for you alone. To be late means to be disrespectful to business partners who have gathered in a particular place to discuss important issues.
4. Information privacy
   Business etiquette implies that all available information, which is of undeniable importance, should not be disclosed to third parties. Outsiders should not have anything to do with what is happening and should not know any details of ongoing business transactions. Data confidentiality helps to make the process of business cooperation as convenient and mutually beneficial as possible. If you do not pay enough attention to the issue of business etiquette, you can find yourself in a very awkward and difficult situation.
5. Speech control
   Business etiquette implies that your speech must be carefully considered. Before saying anything out loud, it is better to make sure that the chosen phrases and their meaning are correct. Speech control allows you to achieve a positive effect in negotiations and avoid awkward situations that may accidentally arise under the influence of emotions.

Etiquette in public transport

According to statistics, we spend an average of an hour a day in public transport. Someone is pushing, someone is fragrant with perfume, and someone is leaning on your leg with an umbrella-cane for half of this time. And there is nothing pleasant in such trips.

To make life easier for each other and make daily "journeys" more enjoyable, you should adhere to simple rules of etiquette:

1. Wagon arrived? No need to break on the door, let people go out and then just go in. Do not push small children forward to run in and sit down. On the one hand, this is ugly, on the other hand, they can simply be demolished by people leaving, especially during rush hour.
2. If you want to help an elderly person (child, pregnant woman, visually impaired) when boarding a transport, then you must first ask if they need it.
3. When entering the transport, it is necessary to remove backpacks and bulky bags from the shoulders so as not to cause inconvenience to other citizens. Even large handbags should be removed from the shoulder and kept at knee level.
4. All seats in the metro, trolleybuses, trams are intended for older people, with handicapped, for expectant mothers and passengers with small children. If these people are sitting, and there are empty seats, then women are allowed to take them.
5. If a man is in public transport with a companion, then he must definitely thank the one who gave her a seat.
6. It is better to give way after visual contact. This will help to understand whether a person needs such courtesy. Silently getting up and pointing a person to his place is not worth it. You should say the phrase: "Sit down, please."
7. Looking into a neighbor's book or phone is ugly. Closely examine the passengers - too.
8. Many people do not tolerate strong odors, so pouring a bottle of perfume on yourself and getting on public transport after you have dined on a spicy garlic burrito is not worth it if possible - use chewing gum.
9. Sitting with your legs spread wide or stretching them across the entire aisle is not nice - you take away space from people.

Unfortunately, we are not always taught this in school. But many people are interested in the rules of behavior among friends and in a society of unfamiliar people. How to make the culture of etiquette a part of your life and become a welcome member of any company?

The norms and rules of behavior in society apply to all forms of human interaction with the outside world. Educated behavior implies that a person reacts correctly to any events and does not respond with outbursts of anger to negativity.

The formation of personality begins in childhood, therefore most of The responsibility for education lies with the parents. It is adults who should instill in the child love for loved ones, respect for others and, of course, good manners. And you need to do this not only with words, but also with your own example.

The next stage of personal development is self-education. Persistent and purposeful movement along this path forms character, allows you to consciously develop in yourself the most valuable human qualities and learn the rules of behavior accepted in society. There should be no excuses here, because today there are all the necessary resources for self-education - a wide network of libraries, theaters, television, the Internet. The main thing is not to absorb the entire flow of information, but to learn how to select the most valuable grains of truth.

To develop a culture of behavior, focus on aesthetic self-education. It develops a sense of beauty, teaches you to correctly understand and perceive the beauty of nature and art, to enjoy communication in a positive way. But it is worth making a reservation: it is not enough just to know and apply the rules of conduct adopted in our society. Lies and pretense are unacceptable here - in the heart of a truly educated person there is only a place for natural politeness, sensitivity and tact.

Listen first, then speak. Do not interrupt the interlocutor - you will have time to express your point of view later.

Basic norms and rules of behavior in society

Kindness and attention to others are the most important rules of social behavior. But the list of good manners is quite extensive. Let's consider the main ones:

1. Think not of yourself, but of others. Surrounding people prioritize sensitivity, not selfishness.
2. Show hospitality and friendliness. If you invite guests, treat them like your closest people.
3. Be polite in communication. Always say welcome and farewell words, thank for the gifts and services rendered, not only in word, but also in deed. A thank you letter, although it seems like a relic of the past, will be appropriate and pleasant for the recipient.
4. Avoid boasting. Let others judge you by your actions.
5. Listen first, then speak. Do not interrupt the interlocutor - you will have time to express your point of view later.
6. Don't point your finger at people and don't stare piercingly. This confuses them, especially the disabled.
7. Do not violate someone else's personal space - for example, do not get too close to unfamiliar people and use stuffy perfume. Never smoke in public without asking the permission of the interlocutors, especially in the presence of non-smokers - no one likes it.
8. Avoid criticism and complaints. A person with good manners tries not to offend people with negative statements and does not complain about fate.
9. Remain calm in all situations. Anger not only leads to unnecessary conflicts with others, but also brings dissonance into one's own inner world. Control your speech so as not to raise your voice, even if you start to get nervous.
10. Be punctual. Being late shows that you don't know how to plan your day and don't value other people's time.
11. Keep your word. An unfulfilled promise can lead to real tragedy in the life of the person you hope for.
12. Pay back your debts promptly. Failure to comply with this rule often causes not only the termination of friendship and good relationships, but also serious enmity.

In business, it’s not enough to just be a well-mannered person, but by following the rules of business etiquette, you will achieve success much faster.

Proper behavior in business society

In the business environment, as well as in social life, there is a certain etiquette. It largely repeats the basic rules of human behavior in society, but it also has its own nuances. Knowing the rules of business etiquette, you will gain recognition in the world of successful people, you will be able to quickly build a career or promote your own company to a leading market position. Of course, in business it is not enough to be just a well-mannered person, but following the rules of business etiquette, you will achieve success much faster.

• Punctuality. One of the fundamental postulates of the business world is “time is money”. You can perfectly negotiate, present presentations charismatically, manage personnel professionally, but... "stealing" someone else's time by being eternally late negates the whole effect of positive qualities. A non-punctual person does not inspire trust and respect and is unlikely to find permanent partners among successful large companies. Correct behavior in a society of business people requires a clear planning of the working day and complete control over the course of events.
• Dress code. Appearance is a visiting card of a person, which tells about his character and inner world more than any words. A provocative appearance shows a protest against the laws and foundations of society, and this is not accepted in business world. But a strict business suit, a neat hairstyle and harmoniously selected accessories indicate that a person is ready to obey the universal rules and work in a single team.
• Grammatically correct speech. Muttering under your breath or slang words will nullify even the most correct appearance. If you do not have an innate gift for expressing thoughts clearly, work in this direction. Speech on the merits, without unnecessary lyrical digressions, will help to find mutual language with colleagues and clients and will be a good help for moving up the career ladder.
• Compliance with trade secrets. In life they do not like talkers and gossips, and in the business world they do not like disloyal employees. Disclosure of company secrets can not only cause dismissal, but also cause difficulties with subsequent employment - the spy immediately falls into the unspoken "black list" of unreliable employees.

• Respect. A professional always shows courtesy to his partners, clients and colleagues. The ability to listen to other people's arguments without arguing or criticism and to discuss disagreements in a constructive and positive way is an invaluable quality of a business person.
• Mutual assistance. You need to help colleagues in word and deed, especially those who have recently worked with you. In most cases, good returns to us a hundredfold.
• Responsibility. Everyone knows that work has to be done. However, many employees spend work time for chatting and personal matters. This is a direct irresponsibility in relation to the common cause. Half the trouble if it affects only the loafers themselves. But the breakdown important project can leave the company without profit, and employees without salaries.
• Telephone etiquette. Business meeting over the phone require a special approach, because at a distance with the interlocutor it is impossible to establish visual and emotional contact. To leave a positive opinion about yourself, do not interrupt the interlocutor, speak clearly and clearly, ask questions only on the case. If speak about telephone etiquette inside the company, then try to avoid personal calls during working hours - they distract the attention of other employees and position you as a frivolous chatty person.

It is perhaps impossible to list all the rules and norms of human behavior in society and at work. To pass for a well-mannered person, do not forget the basics of the culture of etiquette and show people the attitude that you wish yourself.

The rules of conduct are designed to regulate our everyday life in society, help us communicate, expose necessary framework, going beyond which leads at least to ignorance and bad manners, and at most - are regarded as deviant behavior. The rules governing behavior in society are called "etiquette".

What is it?

Etiquette is a set of rules for human behavior in relation to people in different life situations. There are five groups of basic rules of etiquette:

• the ability to present oneself- the rules relate to the appearance of a person: dress with taste, take care of your skin and figure, keep your posture, walk beautifully, gesticulate moderately and to the point;
• rule of speech and communication - the manner and tone of speech, the ability to correctly express their thoughts, greet, say goodbye, forgive, build a constructive conflict;
• table etiquette- accuracy at the table and during meals, the ability to properly use cutlery, set the table;
• rules of conduct in society- the ability to behave in public places (museums, theaters, libraries, hospitals, and so on);
• Business Etiquette- the ability to build relationships with colleagues, superiors, the manner of doing business politely and with respect for partners.

Anyone who is able to use the basic rules gives the impression of a well-mannered and polite person with whom it is pleasant to communicate and build relationships. Such a person is ready to meet halfway, they are happy to do favors and fulfill his requests for help.

In addition to the main groups of etiquette, there are some gender differences in the rules of conduct for men, women, and children.

Good manners for men

A well-bred man should be tastefully and appropriately dressed. He politely communicates with the girl, his speech is calm, devoid of sharpness and high tone. He is always ready to help a woman, no matter if she is familiar to him or not. For example, lifting heavy packages of groceries to a neighbor in the stairwell, opening the car door for a girl and giving her hand or letting her in first at the entrance is natural and easy for him. A man should be attentive to women's needs.

With the male sex, he is also polite, does not show his superiority and does not brag. Conflicts are resolved by polite dialogue and are not the first to go on the rampage. He is fair with subordinates, does not raise his voice, respects the work of other people, appreciates their time and effort. In a word, a worthy man.

Basic rules for men:

• if, inviting someone to a restaurant, a man says: “I invite you,” then this means that he is ready to pay for this person;
• when walking next to a woman, a man should be on the left side of her, and only military personnel can be on the right to salute if necessary;
• you should always open the door for a woman and let her in first;
• when leaving the car, you need to open the door and give a hand to a woman;
• help the woman put on her coat and temporarily hold her purse if necessary.

Etiquette for women

All generally binding rules apply to women. A woman should be able to present herself - this applies both to appearance and to the manner of communication.. The image should be chosen with taste and to the place.

Polite dialogue, tact, modesty, a straight back and a beautiful gait - perfect option modern woman. She competently renders signs of attention to men.

Frank flirting with a man is inappropriate, as is excessive obsession, since such behavior is called "frivolity."

When communicating with a man, a woman should be respectful and tactful, but at the same time know her rights. She has the right to refuse obsessive signs of attention and warn the man that he is beyond the permissible.

Naturally more emotional women must skillfully hide negative emotions in society, to avoid high tone, swear words and even excessive manifestation of joy.

Basic rules for women:

• you can’t be indoors in a hat and mittens, but you can wear a hat and gloves;
• bright makeup is appropriate only at parties;
• it is necessary to use perfume moderately: if a woman feels her perfume, then this means that there is too much of it;
• it is required to observe moderation in jewelry: do not wear rings over gloves and mitts - you can wear a bracelet, while the maximum number of jewelry, including decorative buttons, is 13 items.

Code of conduct for children

The first thing parents should remember is that the child imitates them.

Therefore, it is necessary to be in everything the right example for your child and carefully regulate his behavior in public places and on the playground.

Children from two and a half years old are usually happy to greet and say goodbye to everyone - such behavior should be encouraged in relation to familiar adults and children.

On the playground, their toys are always uninteresting until they interest another child. In this case, you need to offer the children an exchange of toys for a while - so the children will learn to share and ask permission to play with someone else's toy more calmly.

Any kid from 3-4 years old, and even more so his parents, should know that you can’t make noise on the bus, run in the store and scream.

As children grow older, it is worth instilling the correct manner of communication with parents, adults, and in educational institutions with teachers and educators. Appropriate system of behavior for children from 6 years old:

• you can not interrupt and intervene in the conversation of adults, be insolent and rude to elders and teachers;
• treat the elderly with courtesy and respect, help them on the street or in transport;
• behave decently in public places: do not run around the store, do not shout in the museum and theater and similar places.

But when teaching children the rules of etiquette, it is necessary to remember the safety rules: children can sometimes be too helpful, and criminals can take advantage of this.

General rules

Below are the current generally accepted rules of conduct:

• Greetings- this is a necessary sign of courtesy to a friend or person with whom you need to make acquaintance. In addition, entering the room, you must say hello first.
• Parting. “Leaving in English” is indecent in our society. Therefore, closing the door behind you, it is imperative to say goodbye.
• Gratitude- for the service rendered to the attendants, for the help of relatives, friends, to a stranger who held the elevator doors.
• Decent appearance- neat clean clothes to the place and according to the weather, as well as maintaining personal hygiene.

What not to do:

• Coming to visit without notice - it is necessary to notify in advance about your visit even to relatives and friends, because unexpected guests bring a lot of trouble.
• Read someone else's correspondence and look into someone else's smartphone. A person has the right to privacy.
• Ask uncomfortable questions: ask about salary, ask about personal matters, unless, of course, the interlocutor himself touches on the topic of private life.
• Arguing and arguing violently. AT conflict situation a well-mannered person does not shout at the opponent, does not stoop to insults and calmly presents his arguments.
• To enter without knocking into a closed room. You must definitely knock on closed door both at home and at work, entering the office of a colleague or boss, thereby saving the person behind the door from an awkward situation.

Below are the rules for public places.

• It is required to maintain silence in the appropriate premises: in the library, hospital, museum, theater, cinema.
• Do not litter on the street, in the park and any other public places.
• It is forbidden to smoke and drink alcohol on street benches, and even more so near children's playgrounds.
• It is unacceptable to spit, pick one's nose, blow one's nose on the sidewalk - this is not only uncivilized, but also disgusts passers-by.
• When making your way through the crowd, you need to use the following words: “let me pass,” “let me,” “please.”

• Going to the theatre, restaurant, political event or corporate party, you need to choose the right outfit.
• In a cinema or theater, you need to make your way to your seats facing those who are sitting. If the seats are in the middle, then you need to go to them in advance, so as not to cause inconvenience to the extreme sitting spectators.
• During the performance you can not eat - for this there is an intermission and a buffet.
• After the performance, a man should go to the wardrobe himself and take a coat for his lady, while helping her to put it on.
• In the museum, you can’t talk loudly, you shouldn’t push, making your way to the exhibits. No need to rush - you should calmly move from one exhibit to another and not touch them with your hands. It is necessary to listen to the guide and not interrupt him, ask questions only after he asks about it.

• Dry the umbrella in any room should be closed.
• You can’t put the phone on the table at a party, restaurants, during an interview - this is a sign of disrespect, which is regarded as an unwillingness to communicate with the interlocutor.
• More bags, suitcases, briefcases can not be placed on the table in a restaurant or cafe. Bags are hung on the arm of a chair, and a briefcase or a bag is placed next to the chair on the floor. Only a small elegant handbag is allowed to be placed on the table.

Etiquette in public transport

The rules are as follows:

• When entering any public transport or subway, you must skip exiting.
• You need to go straight to the empty seats, do not linger at the door.
• Give way to the elderly, pregnant women and women with children and people with limited mobility.
• If you hurt someone or accidentally pushed, you need to apologize.

Store etiquette

• When entering the store, you first need to let people out, then let pregnant women, the elderly and people with limited mobility in first, and only then go in yourself.
• It is not allowed to enter the store with animals, a lit cigarette and ice cream.
• Thanks for the seller's service.
• Damaged goods must be returned with a polite explanation.
• The queue at the store must be respected, but women with young children, pregnant women and people with limited mobility should be let ahead.

The general rules of decency are an instrument that regulates the limits that society should not go beyond.

The subtleties of communication

The psychological component of our life is communication. In primitive society, people communicated only through gestures and sounds. Now it's happening different ways. There are two main types of communication in the modern world:

• Verbal- through speech. It is the most basic way through which the entire planet communicates.
• non-verbal- with the help of gestures, facial expressions and feelings: tactile, visual, auditory, olfactory. With the help of feelings and gestures, not only people, but also animals communicate.

Communication regulates relationships at home, at work, in family life i.e. in every area of ​​life. Therefore, it will not be superfluous to know about some subtleties that will help you understand others and be understood yourself:

• Ability to listen and hear. The ability to listen helps to understand a person's feelings. It is very important for us to be heard, and therefore people who have this ability immediately inspire trust and gratitude. To learn to listen, you need to tune in to the interlocutor who wants to convey their feelings or expectations. To do this, you need to leave your thoughts for a while, listen and not interrupt him until the person speaks out and begins to expect advice from the listener.
• The ability to express negative feelings is essential in family life. It is important to express feelings correctly and not offend a partner, it is important to talk about accumulated grievances in time, because he may not even guess what is happening in his heart loving person, because no one has yet learned to read other people's thoughts.

It is important to do this without reproach and shouting, and you need to remember that resentment comes to an act, and not to a person. And it should also be conveyed that such an act offended, and ask not to do this again - an emotionally mature person will understand and will never do this again.

• Ability to express wishes and requests. If a person wants his desires to be fulfilled, you need to do without hints and ask directly, politely and in an understandable form. Thank you in advance by using the word “please” several times, as children do, because this little trick often works.
• The ability to communicate with a negatively minded person. The impact of a negatively minded person can lead to discouragement and even depression, deprive confidence and lower self-esteem.

That is why you should avoid such a “comrade”, but if you can’t get away from communication, for example, with your boss, then you should adhere to the following recommendations:

• It is necessary to abstract and not take personally the insults that are inflicted on them.
• Remain calm, prove your case confidently and with restraint, fending off the facts. Usually such people crave scandal, the same reaction to their anger and anger, but cold restraint can confuse them.

A person is negatively affected not only by such brawlers, but also by another category of people who constantly complain - they suck everything out in the same way. positive emotions. You can get tired of talking to them. The best way is to avoid communicating with such people or you can try to distract them with interesting news or topics. But do not tell them about your successes, as this will give a new wave of complaints and cause for envy.

Etiquette at a party and at the table

Knowing the culture of behavior at a party and at the table will help a person not to get into trouble and not be considered ignorant. The following points of etiquette are given for those who like not only to host guests, but also often visit themselves.

• the owner of the house meets the guests on the threshold and helps to undress, then the hostess escorts the newcomers to the table and introduces the guests present;
• guests should be entertained with a conversation, but not to impose topics for communication, and viewing home photos and videos only at the request of all those present;
• it is necessary to ensure that all guests have the necessary cutlery at the table.

• don't be late;
• a cultured and polite guest does not come empty-handed - flowers, a bottle of wine or sweets will be an appropriate gift for the hostess of the house;
• if this is a small dinner or lunch, then it is imperative to praise the culinary abilities of the hostess; this is inappropriate at large receptions;
• bad tone - to sit silently and not communicate with the rest of the guests, you need to keep the conversation going;
• you can’t leave without saying goodbye, you should thank the hosts for the evening and politely say goodbye to the rest of the guests.

• Women sit down at the table first, men help them in this by pulling a chair.
• Elbows are not put on the table - only the hands are allowed to be put, besides, the elbows should be pressed while eating.
• You need to eat slowly, chewing food thoroughly. It is not allowed to sip or smack your lips.
• The meat should be cut into small pieces, while holding the knife in right hand, and the fork in the left, it is necessary to eat from the fork. Eating with a knife is unacceptable.
• In between meals, the fork and knife are not left on the tablecloth, but placed crosswise on the plate. Between the change of dishes, the fork and knife are also left on an empty plate, but already parallel to each other, while the knife is placed to the right of the fork.

• Before drinking from a glass, it is necessary to blot your mouth with a napkin so as not to leave greasy stains on it.
• In the event that all the dishes are already on the table, you only need to take them special devices reserved for each individual dish, and in no case with your own spoon.
• It is unacceptable to use a toothpick at the table.
• You can not talk with a full mouth, and also leave the table without chewing food to the end.
• If an attack of sneezing or coughing begins, then you need to use a tissue.
• You should not force a neighbor on the table to try this or that dish - everyone has their own taste preferences.
• At the table, you should have an easy and pleasant conversation.

Rules for meeting parents

Eager to produce good impression on the parents of the second half, people make stupid mistakes. Therefore, when visiting the parents of your loved one, you need to follow the following recommendations:

• Do not come empty-handed, but do not give halves of alcoholic drinks to your father at the first meeting. It is better to bring flowers to mom or a cake to the table.
• You should not start a conversation first - it is better to wait until you are contacted.
• It is necessary to behave modestly, not to flatter or praise the interior of the house.
• You should not refuse treats, it is worth remembering that the future mother-in-law or mother-in-law cooked for you - you need to try to eat a little of everything and praise the hostess.

• No need to get involved in alcohol - it is better to try to stretch one glass of wine longer.
• Girls should not smoke on their first visit to their parents.
• It is necessary to take care of a decent appearance. Guys should wear trousers and a shirt or jeans and a shirt, never shorts. A girl should avoid short shorts, skirts and dresses with a deep neckline and cutouts.
• You should politely answer questions from parents, do not tell jokes and avoid silly jokes.
• When leaving, be sure to call your parents to visit you.

The ability to dress

A pleasant and neat appearance, personal hygiene are the natural duties of any person. No one will be pleased to communicate with a person who smells bad. Simple things like taking a shower every day, brushing your teeth, and taking care of your skin should be done.

It is important to correctly choose your wardrobe, which should contain things for all occasions.

At the same time, it is necessary to take into account the parameters of the figure so that the thing sits well and does not seem small, or, conversely, large.

When choosing the color of a thing, you need to rely on the color of the skin, face and eyes. Each person has his own color type:

• Winter- the skin can be both almost white and swarthy, hair - black or dark.

• Spring– blond hair and eyes, thin skin, pink lips.

• Summer- light blond, ashy shade of hair. Gray, gray-blue, green, light brown eyes. Grayish beige and slightly pink shade skin, pale pink lips.

• Autumn- golden skin, warm shades of eyes (brown, golden, dark brown), hair from golden to red shades.

For color types, winter and summer are well suited for things of cold shades, for spring and autumn - warm, pastel.

The wardrobe itself is divided into the following categories:

• Everyday. Jeans, T-shirts, shirts, various pullovers and sweatshirts will be appropriate here. Women can include simple cut dresses and skirts in it, in summer - sundresses and shorts. Such clothes are convenient for meeting with friends, going shopping, walking in the park or going with children to the circus or museum.

News and Society

What are the rules of conduct? Types of rules

December 1, 2014

Increasingly, in school textbooks there are questions: “What are the rules of conduct? Name it how you can more species such rules. To better answer them, let's turn to history.

History reference

Initially, customs were called such rules, and later the concept of "etiquette" and "good manners" was formed. At present, in various life situations, spheres and public places, it is imperative to comply with these social laws and norms. Schoolchildren are often asked the question: "What rules of conduct exist? Name as many types of such rules as possible." But the seventh-graders get lost in the diversity, do not know how to form them into groups, or even go to the wrong “steppe”. Let's try to understand this complex issue together.

What are the rules of conduct?

You can name the general principles of correct behavior, however, in each case, their own norms are distinguished, which any well-mannered person must adhere to. You can talk about them by answering the questions: “What rules of conduct exist? Name as many species as possible.

Related videos

How to behave at school

If you are asked questions: “What are the rules of conduct? Name as many of these rules as possible, ”you need to remember how it is customary to behave at school. At the same time, in different time and different places have their own rules of conduct.

• You must dress neatly, modestly and unobtrusively. For example, you can not wear bright clothes with rhinestones, short skirts and ripped jeans.
• At school, it is necessary to greet all teachers, calling each by name and patronymic. You should say "hello", not "hello".
• At the beginning of the lesson, children greet the teacher while standing, you need to sit down only after the permission of the teacher.
• It's impolite to come to class unprepared, homework must always be done.
• During the lesson, you can not be distracted and do other things - talk, use the phone, rustle, spin the desk, read other books.
• To express a desire to answer, you need to silently raise your right hand.
• After the call, you can not immediately jump off the spot, you must wait for the permission of the teacher.
• During the break, you can not run along the corridors, push and fight.
• It is necessary to observe silence in the library, speak in an undertone, do not rustle or clap books.
• In the gym, it is important to follow safety rules - do not jump, do not somersault without special equipment. equipment, do not come close while others are doing exercises, you can not throw the ball at each other.
• In the dining room, it is customary to be civilized, eat slowly and carefully, use a napkin, chew silently, and not eat anything with your hands.

Rules of conduct on the street and in public transport

From the early age each of us must know the rules of the road and the norms of behavior in public transport. By following them, you will not risk not only your own, but also someone else's life.

• In a crowd of passers-by, you should not keep your eyes on people with disabilities and in no case be ironic about them. If necessary, such people need help - to transfer them across the road, to help them go down the stairs.
• You only need to cross the road at the green light! You can not cross the road in the wrong place, it can end badly not only for you, but also for the driver. And the rules of social behavior require you to behave in such a way as not to harm anyone around you and not put them in an awkward position.
• You can't eat outside, it's indecent. The exception is ice cream, which can be eaten in the park on a bench.
• If you are moving in a stream of people, always bypass them on the right side. If you accidentally pushed someone, you should definitely apologize.
• In public transport, you should not sit on the seats for the disabled, the elderly and women with children. The golden rule is to always give them your seat.
• Also, you can’t stick out your elbows, push and step on your feet if you are on a bus, tram, trolleybus or subway. If you did make such a mistake, you should definitely apologize.
• Getting into public transport, you must wait until everyone who needs to get off. Elderly people and women with children are let in first.

This is only a small part of what rules of conduct exist in society. For example, in various institutions, you also need to be able to behave, be pleasant and polite in different situations.

Rules of conduct in various institutions

When visiting entertainment establishments, do not forget that you are not alone there. It is extremely important to remember which rules of conduct to follow in each individual case.

• When you are in the hall, you need to keep silence - do not talk, do not rustle, do not stomp. Behave calmly and naturally.
• It is indecent to blow your nose loudly in front of everyone, clean your nose, ears, touch yourself for different parts of the body. If necessary, you need to step aside, a place where there is no one.
• You can not interrupt the speaker, if there is a question, it is asked at the time when the narrator pauses.
• When visiting a cinema, museum, gallery, theater, etc., it is customary to turn off the phone. It is unacceptable to send SMS or play any game.
• In the museum and gallery it is forbidden to touch the exhibits, paintings with your hands, with the exception of contact institutions where it is permissible to “look with your hands”.
• In the zoo, you can not tease animals, feed them without permission, go close to the cages and stick your fingers into the fences.
• Don't forget to say hello to everyone you meet on the way - doorman, tour guide, cloakroom attendant, etc.
• For any event, you need to dress decently and neatly, come in clean, ironed things. Clothing should be appropriate for the occasion, so you should not wear a ball gown to the zoo, but come to the museum in a tracksuit.

About politeness in conversation

When answering the questions: “What are the rules of conduct? Name the types of such rules, ”do not forget about speech etiquette, i.e., about those norms that are customarily observed strictly.

Finally

Now you are well aware of what rules of conduct exist. Social science (grade 7) requires you to know all these rules by heart and be able to apply them in everyday life.

“Nothing costs us cheaply and is not valued as dearly as politeness”
Cervantes

HOW TO BEHAVE IN SOCIETY?

It is well known that a person is not able to be alone for a long time. Therefore, in order to once and for all forget about what lies under the word "loneliness", people simply have to learn correct communication together.

Not every person was lucky in childhood to receive a good upbringing and learn the rules of behavior that are instilled in the family and continue to be supplemented and improved in kindergarten at school and throughout life. The rules of conduct accepted in society will help you communicate easily with people and be a pleasant conversationalist.

Men and women have different life functions and, therefore, different rules behavior in society. It is generally accepted that a man should be a provider and protector, that is, resourceful and courageous. Women are physically weaker, they are the keepers of the hearth, they need protection. Based on this, the rules of conduct for men and women are appropriate.

However, there are rules that are equally fair for both men and women, so we will consider them today. So what should be a polite person?

ETIQUETTE - WHAT IS IT?

In order to learn how to be a polite person, it will take a lot of effort, perseverance and a lot of work on yourself, and the first thing to do is to give an objective assessment of your behavior at the moment. It helps a lot in a situation like this. This will help to understand and analyze all the errors that are available. bad habits committed wrong actions and their behavior in general. After that, you can safely take on the "work on the mistakes."

Etiquette is a universal norm of morality, a set of rules of behavior in society: addresses, greetings, manners, clothes. Manners are forms of human behavior. The essence of etiquette is respect for other people.

Once upon a time, the rules of good manners in communication or the rules of etiquette were one of the subjects of the educational program at school. Children were taught this science and strictly controlled how well it was learned by them, tutors were responsible for raising children. There are currently no tutors or related subjects in school curriculum, and the need for teaching basic politeness is still high.

Let's try to figure out what applies to the rules of good manners and we will strictly follow them.

RULE ONE - COURSE

One of the basic rules of good manners in ordinary, everyday life is courtesy in relationships, the ability to greet people without excessive demonstrations, the ability to congratulate on the holiday, express sympathy or wish good health as well as the ability to thank for the service rendered to you.

In addition, the concept of courtesy suggests that the incoming lets the outgoing one, and he, in turn, if necessary, holds the door, the man walking next to the girl always lets her go ahead, with the exception of going down the ladder, exiting the elevator and public transport.

Despite the fact that some prim manners have long outlived their usefulness, for example, closing the car door behind a girl before getting behind the wheel, helping the ladies out of the car still does not hurt.

RULE TWO - APPLICATION FORM

Proper address to another person, familiar or not, is important part rules of conduct. So, the rules of conduct adopted in society say that only children under 18 years old, close friends and relatives can be addressed as “you”. All other strangers, even if they are younger than you or are your peers, should only be addressed as "you".

In addition, it is customary to switch to “you” when strangers appear and call a relative or friend by the name and patronymic, including when it is inappropriate to demonstrate familiar or family relations in society. The transition from "you" to "you" should be appropriate and tactful, as a rule, it is initiated by a woman, a person older in age or position.

If absent people are mentioned in a conversation, they cannot be spoken of in the third person - “they” or “she”, even if these are close relatives, it is necessary to call them by their first name or by their first name and patronymic.

There are three types of treatment that are used in different situations:

• official - citizen, lord, madam, and the titles and titles of the people represented are also used;
• informal - by name, on "you", brother, dear friend, girlfriend;
• impersonal - used when you need to address a stranger. In these cases, they use the phrases “sorry”, “let me”, “I beg your pardon”, “tell me”, and so on.

It is unacceptable to address a person by gender, occupation or age: a woman, a man, a plumber, a seller, a child, and so on.

RULE THREE - KEEP DISTANCE

The rules of human behavior in society require the observance of the correct distance between interlocutors. There are the following generally accepted distances in communication:

• public distance - when interacting with large groups people, is more than 3.5 meters;
• social distance - when communicating between strangers, between people with different social statuses, at receptions, banquets, etc. from 3.6 to 1.2 meters;
• personal or personal distance - for everyday communication between familiar people, ranges from 1.2 to 0.5 meters;
• intimate or sensory distance - for communication of very close people, only the elite are allowed to enter this zone, it is less than 0.5 meters.

At the same time, it is important that each of the interlocutors always have the opportunity to freely exit the conversation, holding a person by the hand or the lapel of a jacket, as well as blocking the passage during a conversation is considered unacceptable.

In addition, it is important to choose suitable topics for conversation, they should be interesting and pleasant for both interlocutors and should not affect personal matters. Interrupting the interlocutor, correcting his speech and making comments is considered unacceptable. It is also indecent to observe and stare at the interlocutor for a long time, especially if he is eating.

I bring to your attention a video about the rules of human behavior in society:

BE COMMUNICATIVE!