Emergency shutdown of cold water: why and how much water can be turned off. Why turn off hot water

Q Why do we turn off hot water every summer?

I have always been amazed by people in whose lives nothing interesting happens. Here, I went to the store - to which it is only 10 minutes to go. And along the way, there are so many interesting things: topics for posts lie, stand, pour on my poor head, as if from a cornucopia.

What do you see in this picture? Some kind of yellow trailer of an incomprehensible purpose. But for knowing person its purpose is very clear. And the presence of this thing about heating point should please thousands of residents of the surrounding houses. This means that they will not turn off hot water.

This is a mobile boiler plant. Every summer, we all turn off the hot water supply. AT Soviet times turned off for a month, then began to turn off for three weeks. Now, everything seems to be done in 10 days. To me it, actually, on a drum. Especially for this case, I installed an electric heater. True, it occupies a place in the corner - but then I am always with hot water. Mother was not too lazy to calculate how much it costs us independent heating water - it turned out to be twice cheaper than buying it from the city. There was a proposal to switch to self-service. I had to explain that for the sake of us alone, no one would change the citywide order.

The water is turned off so that the locksmith can clean and put in order the heat exchangers-boilers in the heating point. But in the presence of such a mobile system, it is included in the network for the period of professional maintenance of the stationary one. Connection is made flexible hoses through a specially made hatch. When the stationary heat exchanger is cleaned, the mobile system will be transferred to the next heat point. With the standards existing in Moscow, such a system can serve 35 heating points per year. Why not 36? So ten days should be left for your own prevention. Another advantage of using such systems is that you can clean stationary boilers with them. all year round. Today, in order not to turn off the heating, such work is carried out only in the summer. And instead of summer vacations, locksmiths start rush jobs.

I don’t know how many heating points there are in our city, but, according to my estimates, there are about 15,000. That is, several hundred mobile systems are able to fully cover the needs of a city of 10 million people. And then blackouts hot water will remain only in the memories of the elderly.

I also came across mobile boilers in the Soviet years. But then they worked not for the result, but for the ticks. The use of such new products did not add checkmarks, but additional work was a few hours more - to switch the water first from the hospital, and then - back to the hospital. It was easier to leave tenants for a month without hot water. I remember one mobile boiler lying around in our area for several years - until it rotted.

Today, hot water sellers do not want to lose money - hence the tighter deadlines for professional work and the use of mobile units. And it pleases me. In the 21st century, washing in a 20-story building in the summer from a basin is nonsense.

Russia is the only country where hot water is turned off in the summer. In Europe, turning off hot water is rare and lasts no more than five hours.

In the USA the system central water supply does not exist at all. Instead, they have a common house-boiler room. Thanks to her, life without water at “high temperatures” is not known to them, and the number of breakdowns and accidents is noticeably less than in Russia.

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Why is hot water turned off in the summer?

This question, probably, was asked by every second inhabitant of Russia. Shutdowns occur due to the need to check pipes for possible breaks and holes. If the problem is not identified in time, it can have a bad effect on later life population.

During the shutdown of hot water, workers do preventive work: they let water through pipes under high pressure. Also, preventive work includes checking pipes for exposure maximum temperature and valuation of the degree of wear of pipelines.

How much hot water is turned off in the summer

Utilities can turn off hot water by law, but on certain period which cannot be exceeded. The regulations for such shutdowns are enshrined in SanPiN 2.1.4.2496-09:

1. Within one month, the total shutdown time should be no more than 8 hours.
2. If the shutdown is for one day, then no more than 4 hours.
3. In the event of an accident on major highways, water supplies must be resumed within 24 hours.
4. During annual preventive maintenance, turn off warm water supply possible for up to two weeks.

Hot water is turned off for such periods of time in the summer. There are situations when they live on one cold water for about a month. In such cases, residents need to file complaints with various law enforcement agencies, since such an offense is a violation of the law.

State of the central water supply system

It is no secret to anyone that pipelines in Russia are not allocated good qualities. The vast majority of them are badly worn out and need to be replaced, and 24% of the pipes are completely worn out and cannot be used.

According to statistics for 2016, about 12 and a half breakdowns occur for every 10 kilometers of pipes. News programs are increasingly showing videos from the scene of major pipeline accidents, as well as providing data on the victims. The authorities are trying to reduce the number of such adverse events with the help of annual review and pressings.

The supply of hot water to apartments is one of the types of services provided by public utilities and regulated by norms that are often violated and subject to recalculation if the time for which the water is turned off according to the law is exceeded.

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For how long is it possible to turn off hot water normatively?

Actions of utilities in the event of a water outage

Any actions carried out by employees of all utilities are worked out by the "Rules for the provision of public services", which clearly spell out the algorithm of work.

In a situation with a hot water shutdown, regardless of the reason for this situation, the first step for workers is to notify the residents of the house, indicating the reason and the estimated date for its elimination. An unannounced tenant has the right to appeal against the actions of public utilities.

Actions aimed at the prompt elimination of the accident and the elimination of the consequences of the disaster do not need to be notified. This series includes disconnections of unauthorized tie-ins to the system and apartment disconnections of debtors and negligent residents who threaten neighbors with flooding.

If the hot water supply is nevertheless blocked, then on the basis of Chapter VIII of Decree No. 354 of the Government of the Russian Federation, the fee must be recalculated in the following cases:

• in case of exceeding the permissible time duration of shutdown DHW payment for utilities is reduced in the amount of 0.15% of the amount of payment for each overdue hour. It is important to understand that the recalculation is performed only under the item "Hot water supply" and in the absence of a water meter in the apartment;
• in the event of a hot water failure summer period payment is withdrawn in full. The main thing to remember for the owners of the meters is that water intended for hot water supply can flow from the hot water tap, but not heated to standard temperature. The readings will be read and in the end you will be forced to pay for the spent cubes cold water hot price. It is the responsibility of the management company to close the valves on the supply line, but in order to avoid an unpleasant situation, it is better to turn off the apartment valve on the DHW riser.

Actions of residents in the absence of hot water supply

Having discovered the lack of hot water, you must immediately contact the manager of the management company and find out the cause and approximate time for troubleshooting. If the time is outside the time limits allowed by the rules, then your claims must be recorded with the utility company.

It is possible by phone, having found out from the dispatcher the registration number of your appeal and the name of the responsible person. Either in writing with a note on your copy of the receipt of the incoming application.

At your request, a competent commission is created, which checks the facts stated in the application, and fixes them in the act. One copy of the act with the signatures of the members of the commission and the applicant remains with the employee of the communal organization, and the second is provided to the tenant. If the tenant does not agree with the conclusions of the commission, he has the right to write a dissenting opinion on all copies of this act.

HW disconnections are a violation of the rights of the residents of the house, as consumers. Infringement of the rights of those living in the house is punishable for responsible persons, you only need to know your rights and remind negligent specialists of their existence in time.

Often today, the question of why hot water is turned off remains quite relevant. This is especially important in summer when there is no hot or cold water. In the hot season, you just need to take a shower. It's easier to stay without electricity or without gas. Lack of water is perceived as a natural disaster.

Today, many residents blame the relevant organizations for why hot water is turned off. But do not forget that any communications require repair or preventive examinations, the condition of the pipes is being checked, and this, in turn, requires turning off the water.

Before disconnection, the organization providing these services is obliged to notify all residents of the reason and timing for stopping the water supply.

Residents of cities are constantly wondering why today they turn off cold and hot water and is it really necessary.

Before disconnection, the organization providing these services is obliged to notify all residents of the reason and timing for stopping the water supply. The announcement must be in writing only.

The main reason for water shutdowns is repair and maintenance work.

The reasons may lie in the full or partial debt of consumers for water supply services.

Attention! The main reason is repair and maintenance work.

Every year, during the summer period, planned work is carried out to improve and repair pipes and sewer systems(centralized or intra-house). Schedules for such work can be viewed in advance on special websites; in other cases, residents are warned in advance.

There are situations in which the supply of cold water stops suddenly, without warning. This happens due to unforeseen situations - accidents on the water supply or natural disasters, as a result of which communications are disabled.

The cause of the breakdown should be eliminated immediately, otherwise it can cause significant losses. The water is turned off suddenly, in this case it is impossible to warn residents in time about the accident and the consequences.

The reasons may lie in the full or partial debt of consumers for water supply services.

Another reason for stopping water supply is illegal connection to the system. In such cases, all residents of the house can suffer, left without water for an indefinite period.

Reasons for turning off hot water

Why can hot water be turned off today, what is the reason for this?

Repair work on communications - the reason for turning off hot water

There are several reasons:

• repair work on communications;
• preventive measures and other work, including inspection of old equipment;
• replacement of pipes and equipment in case of wear, which takes some time;
• test work.

Preparing the water supply system for the winter season has great importance. This is necessary for the good functioning of the heating season to avoid accidents on the water supply during the coldest time of the year, when it becomes dangerous, as it threatens to turn off the heat.

Why is hot water turned off today long term how it seems to people? In fact, preventive work is carried out within 3 weeks. The authorities approve a schedule for turning off hot water for no more than 21 days, this is a legal basis for stopping water supply for a certain period. Shutdown of water by local authorities is controlled.

If a possible dates exceeded by more long time, any of the residents of the house has the right to apply with an application to the appropriate organization to find out the reasons for turning off the water.

On a note! In case of illegal disconnection of hot water or its low quality, you should contact the organization serving your home for further recalculation of the payment for hot water.

When hot water is turned off for today in Ufa, a document is always presented in writing, which indicates why this happens in the summer, autumn and, if necessary, throughout the year. In addition, there are pre-compiled schedules for microdistricts, which do not exceed more than 2 weeks in individual houses (according to documents). Usually this period is quite enough for utilities to carry out preventive actions.

In addition, when asked why hot water is turned off in Petrozavodsk today, we can say that this is due to an examination of the safety of all heat supply facilities.

In case of illegal disconnection of hot water or its low quality, you should contact the organization serving your home for further recalculation of payment for hot water

But in Moscow, it was possible to reduce the two-week seasonal shutdown by 8-10 days.

When hot water is turned off, the operation fee is not charged. If this happens, then you should contact the city water supply authorities to solve the problem of erroneous accrual.

What is preventive maintenance and can it be done without them?

Since construction works on centralized heating many years later. Pipe laying calculations were not entirely accurate, sometimes everything was done hastily, and the pipes themselves were made of materials Low quality. Water, passing through the pipes, eventually causes corrosion of the walls, rust appears, the pipes wear out, leaks appear, which over time can disable the entire system.

Water, passing through the pipes, eventually causes corrosion of the walls, rust appears, the pipes wear out, leaks appear, which over time can disable the entire system

In order not to arise emergencies, every year preventive checks of the state of the water supply system are carried out, this falls on the summer period.

AT residential buildings hot water supply is cut off at night. What is the meaning of this event and how the thermal power companies react to complaints related to shutdowns, the correspondent of the Minsk-Novosti agency found out.

One of the citizens who are not satisfied with this order is a resident of house number 15, building 1 on the street. Voronyansky Anna German. Turning to the editorial office of the Minsk-Novosti agency, she said that hot water disappears in their house from 00.00 to 05.30:

- I get up for work at 03.30 - I need to pack up, and get far. But I can’t take a shower - the water is icy, even washing is unpleasant. Previously, I worked as a trolleybus driver for thirty years, the same transport workers live in the house, for whom, due to the work schedule, night shutdowns create serious inconvenience. It is noteworthy that after appeals to various authorities in recent years five had hot water available 24 hours a day, but disappeared after a two-week scheduled shutdown last summer. Again letters, calls to direct lines. And water was periodically given, but for a short time - for two weeks. Is it to take advantage public service at a convenient time, you need to complain somewhere regularly? Here are my friends who live in the same apartment buildings in Loshitsa, Serebryanka, they say that they never turn off hot water at night. Why are we worse?- Anna Vasilievna is perplexed.

At this address, the UE "Minskkommunteploset" is responsible for the supply of heat energy and the operation of the heat point, in which water is heated for the needs of hot water supply.

- For decades, energy supply organizations at night, as a rule, from 00.00 to 05.00, turn off circulation booster pumps that provide transportation of hot water in the water supply system of a residential building, began by explaining the situation as a whole Chief Engineer enterprises Vladislav Levin.- This is done for the purpose rational use fuel and energy resources and due to the minimum consumption of hot water at night. According to social standard, the temperature of hot water at the consumer must be at least + 50 C, while in accordance with guidelines, approved by the order of the Ministry of Housing and Public Utilities of 10.02. 2018 No. 19, this standard should be observed from 06.00 to 24.00. I would also note: for our consumers (UE "Minskkommunteploset" serves about 50% of the housing stock of the capital, the rest of the residential buildings - the branch "Minskkommunteploset" heating network» RUE "Minskenergo") we carry out shutdowns mainly from 00.30 to 04.30, sometimes from 00.00 to 05.00. As a result, the city saves about 150,000 kWh of electricity every month in our housing stock during night outages. The energy supplying organization does not dispose of these saved funds.

V. Levin notes that in 2017 and the first half of this year, the enterprise received no more than 30 requests from residents regarding night outages. However, provide round the clock hot water one or more individual apartments is technically impossible. When the pumps are turned on, water is transported to all apartments in a group of houses, powered by one central heating point (CHP). At the same time, thermal power companies respond to every complaint and try to find a compromise:

- In each case, we understand individually, we go to the place, we talk with the applicant. Anything can happen: someone in the family has a disability, someone has children who are ill, someone returns at night from work. We look at how justified the reason is and offer options. In particular, we set the shutdown time relay for a shorter period, that is, not from 00.00, but from 01.00 or even from 01.30, and turn on the pumps earlier. By individual houses, where the same transport workers live, we do not make shutdowns at all. Also, hot water circulates around the clock through pipes during major public holidays, when holidays, for example, on New Year's Eve.

Regarding house No. 15, building 1 on Voronyansky Street, V. Levin reported the following:

- From the administration of the Oktyabrsky district, we were given the appeals of the residents of this house received on the direct line. Their complaints were related to insufficient hot water temperature at 6 am. We checked: the water at that hour met the standard of +50C. But given the achievement maximum effect According to this request, the specialists corrected the relay: if before, disconnections were made in the period from 00.00 to 5.00, now from 1.00 to 4.00. Anna German, a resident, did not contact UE Minskkommunteploset, so we cannot comment on her problem and give explanations about the operating mode of the heating unit in previous years.