Smart TV from Rostelecom. Rostelecom application for Smart TV Samsung: downloading, setting up, working without a set-top box
Watching your favorite series from a phone or tablet has become commonplace for most Internet users. But few people know that doing this is much more convenient using mobile applications. In addition, if you use the Interactive TV 2.0 service, you can use one account on all Android devices at the same time.
Android app
Link to Google Play: https://play.google.com/store/apps/details?id=com.rostelecom.zabava&hl=ru
Latest update:
Version 3.0.13 (from 04/03/2017). Main changes:
- Fixed application crash after entering PIN code
- Fixed application crash after adding a channel to favorites
- Fixed movie search - shows all results when applying a filter
- Correct display of purchased packages Light 2.0 and Starter 2.0
How to watch TV and movies?
To be able to watch channels or order movies, you need to log in using your credentials from the Interactive TV service - these are the same login and password that you used for the set-top box (STB). To do this you need to click on the button "MY" at the very bottom of the application. After which an additional menu will appear. In it we select "LOGIN".
Accordingly, the activation number is login. The activation code is password. This data can be indicated on the bottom of the set-top box (in the form of a sticker), or in the contract for the provision of communication services . Usually they look like this: 0245678901 / 123456
If you have an account on the portal itv.rt.ru, then you can enter the e-mail and password that you used on the portal - you will have access to all the packages, channels, films, series that you have already purchased on the portal. You can read more about this .
How to manually update the application?
On exit new version- application will update automatically, if your phone settings allow you to update programs yourself. If this does not happen, you can manually check for updates via Google Play from your phone. Go to the application Play Market and see a list of all your applications:
Pay attention to the category "There are updates". If there is an application in this list (in this category) "Interactive TV" from Rostelecom - update it.
Doesn't show any channel
This problem often occurs if the Internet is not from Rostelecom (another provider). To be more precise, the phone does not receive an IP address home region(geolocation is broken). This can be checked using the website 2ip.ru. Go to it from your phone and see which region you have selected. Does it match yours?
If the data differs (a different city is determined), then the problem is with your provider, who gave you an IP from the wrong pool. Contact your Internet service provider.
Android application problems and their solutions:
Attention! If you do not find the problem below, you can contact technical support Rostelecom by number 8-800-51-000-51 , She, among other things, solves problems with the mobile application on Android (usually the problem is solved in 2-7 days)
Q: The current minute is not saved when watching a movie
3.0.12. Update the application.
Q: It gives the error “Nothing was found based on the criteria you specified, try checking the filters”
A: Incorrect time and date settings on your phone/tablet
Q: The application does not work on the YOTA mobile operator
A: Yota can assign you an IP address, which will be determined by the application as Moscow. Therefore, if you are in another region, problems with geolocation may arise and the channels will not be shown - in different regions Different tariff plans may be used. Try changing the tariff to another through your Rostelecom personal account.
Q: Why can’t I purchase a film with the money that I have in my Rostelecom personal account?
A: The functionality of payment using the subscriber’s personal account will appear in the upcoming versions of the application. You can pay using your personal account on the itv.ru portal.
8-800-51-000-51
Q: Player control buttons are not displayed
A: The problem is fixed in the version 3.0.12 . Update the application.
Q: How can I pay for purchases?
A: In mobile applications (regardless of OS) and in SmartTV applications, purchases can be made with plastic cards.
Q: When viewing channels, the error “There is no data to display content” (LG P 713, android 4.1.2)
A: You should contact technical support at 8-800-51-000-51 . Diagnostics is needed from the service integrator.
Q: A message appears in the Android application asking you to purchase a package, although everything is shown on Smart TV (ASUS MeMO Pad)
A: You should contact technical support at 8-800-51-000-51 . Diagnostics is needed from the service integrator.
A: The problem is fixed in the version 3.0.12 . Update the application.
IMPORTANT! Sending application logs to developers.
What is this for?
This operation is necessary when contacting Rostelecom technical support. Before calling the number 8-800-51-000-51 , don't be lazy do this simple operation. When you call technical support, tell the operator that you sent the logs through the menu "Help" in the application and tell me from which mailbox you sent them.
Sending logs to developers helps diagnose your problem much faster and more accurately. This will not only help reduce the waiting period and speed up the resolution, but will also provide the necessary data for further development/updating of the application.
How to do this?
On a mobile device, select from the menu on the left "My" and a section will appear just below "Help". Next you need to click on the button "Send message." If you don't have a default email client selected, select an application Gmail
Application My Rostelecom is a very convenient and at the same time compact tool for subscribers of this operator. It can be installed on any mobile device, which will allow you to perform transactions not only at home, but also in any other place convenient for you. All that is required of you is to create a personal account, and then add all the services that you will need to manage in the future. But first you just need to download My Rostelecom for Android.
Why is it worth downloading My Rostelecom for Android?
Now you can check your personal account at any time, as well as all monthly bills, the history of all transfers. You can check what services you have connected to at any time. If you want to make an operation to change the tariff, connect additional options, or view all the statistics of your personal account. By joining the provided Bonus Program, you can easily accumulate points and then spend them on various gifts. If you have any questions, you can contact our specialists, who will not only help you find the right answer, but also solve any problem that arises, and in the shortest possible time.
But this is not all that you can get, you just need to download My Rostelecom for android to understand other benefits of the application. You can always open the map and find the office that is closest to you. The work schedule and all kinds of breaks will also be indicated there so that you can avoid any inconvenience. To protect your personal account, you can set an additional digital code. The application is constantly updated, so it acquires many additional options and functions, with the help of which it becomes even more convenient and practical.
Interactive television is gaining increasing popularity among ordinary subscribers. This is due to the high-quality provision of the service and the ease of use. The user can access programs on any device simultaneously: TV, tablet or smartphone. And for this purpose, special mobile applications have been created that allow you to access the broadcast. To use it on your mobile device, the subscriber just needs to download and install a special application on his device, after which he can proceed to configure it
As for the Rostelecom interactive television service, there are a number of reasons why it should be used. The main reason is the image quality, which is many times better than on cable TV. It is also possible to use additional functions, such as pausing the broadcast, or saving your favorite program to the drive.
You can also combine a number of programs into one broadcast, and then calmly sit down to watch them. And most importantly, now users will not share one screen - available mobile applications, which allow you to broadcast video to various devices- including phones.
How to watch Rostelecom interactive TV on a tablet or smartphone
So, if you decide to watch broadcast programs on your tablet, then the first thing you need to do is perform the following series of steps that will allow you to access the broadcast on your device:
- Download the application to your smartphone or tablet
- Install it
- Launch and go to the “Multiscreen” section
- Enter your credentials, they are on the set-top box itself
For owners of tablets and smartphones with Android OS
- Download the application from the link https://play.google.com/store/apps/details?id=com.rostelecom.zabava
- Install on your device
After this, you can begin setting up and entering account data.
For owners of smartphones and tablets running iOS
- Download the application from the link https://itunes.apple.com/ru/app/zabava/id520802860?mt=8
- Install on your device
Interactive TV Rostelecom for Smart TV LG
If you own a TV with this function, then you should pay attention to the fact that you can use it to the fullest. To do this, you need to connect your TV to the Internet and activate the interactive TV service. To use, you must perform the following series of actions:
- Go to the TV settings menu
- Go to the Smart section
- Select interactive TV
- Specify login and password
- Go to view
All actions are quite simple, and your login and password can be viewed in your account settings or on the set-top box. If you don't remember them, you can always call support.
Interactive TV for Samsung SmartTV from Rostelecom
It should be noted that the application must be installed. Not all TV models support it; this information can be clarified on the manufacturer’s official website, where you can get all the information on the models in the reference book. After this, you should follow a simple series of steps:
- Go to menu
- Go to Samsung Apps
- Select an interactive TV application
- Provide your username and password
You should also make sure that your TV is connected to the Internet. Some TV models can be connected via Wi-Fi, but most of them work via cable. If something doesn't work out. Then you should contact the company’s specialists for help using the feedback form.
How to use the Rostelecom interactive TV application
To do this, all users of both smartphones, tablets and TVs just need to go to the site itv.rt.ru and view it through it. To gain access to viewing, you just need to go through a simple registration; you need to enter the ones you already have as a login and password.
This is for those subscribers who have not yet installed the application. After installing the applications, the connection to the site channel will occur automatically through the applications themselves, after which the user will receive a convenient control menu, both on his tablet and on Smart TV LG or Samsung. Reviews of the application are not very good, but the developers are constantly improving it.
After installing the program, you will be able to view the entire list of connected services, as well as statistics on them. View reports on completed payments, history of debits, manage tariff plans. If necessary, you can top up the balance of connected services through Internet banking or using a bank credit card.
My Rostelecom is constantly updating its databases, thereby increasing the number of supported regions where the company's services are distributed.
If you are a user of the Regional Personal Account, you must register and create a new account on the website https://kabinet.rt.ru/ or directly on the main page installed application“My Rostelecom” in the Unified Personal Account.
The application has rich functionality
- Service management - Subscribers are provided with full information about the availability of connected services, you can independently activate and deactivate certain options, view statistics on connected services.
- Ability to manage personal accounts - A user who has installed the program on their device can view the status of accounts, their monthly debits and credits, and the balance history for all types of options.
- Participation in bonus programs - Each Rostelecom subscriber can take part in the loyalty program by joining the Federal Bonus Program. For using the company’s services, you will be awarded bonus points, which can later be exchanged for gifts you like.
- Get expert advice - If the user has any questions related to the operation of the services, he can contact for support experienced specialists, which will provide a competent answer as soon as possible.
- Find the nearest office - In the application, you can open a map of your city, which will show all the available branches of the company, as well as their work schedule. The subscriber can choose the branch that is closest to him and ask his questions.
- Reliable login protection - The user can set password protection so that only the owner of the device can log into the application. This will protect your funds and personal information from strangers.
By logging into the My Rostelecom program, you can add all the services that the company provides to you. To do this, select the “Add service” option, and then indicate your city of residence and type of service: Internet, interactive TV or home phone.
By going to the “Personal Account” menu item, you can view information about the balance status, see your personal account number, top it up, and also view the history of receipts and debits of funds.
By selecting one of the active services (Internet, interactive TV or home phone), you will be provided with detailed information about the service: status, tariff plan, cost of the service, as well as the opportunity to change the tariff.
You can pay for the company's services in various ways. You can do this directly from the application by going to the “Payment” section. Select one of the payment methods: Yandex Money, Bank card, Third-party payment, Promised payment, Transfer between accounts.
The user can also configure the “Auto-replenishment” option. In the “My Cards” section you can link a bank card to pay for the company’s telecommunications services. This section also provides information about the history of receipts and debits from accounts.
The program is written in Russian and supports devices running Android OS version 4.0 and higher.
If you liked the My Rostelecom program, share it on 4pda, trashbox or pdalife!
The largest operators, as well as providers, are making every effort to ensure that customers more often use the self-service system when working with the service. To achieve these goals, they are designing “Personal Accounts” and applications that are comfortable to use so that they can be used with mobile devices. Rostelecom's My Rostelecom application entered the market not so long ago, but has already become well known and has taken its rightful place in this niche, giving subscribers easy access to information resources.
We dedicate this review article to the Rostelecom mobile application for smartphones and tablets. It fully replaces the standard " Personal account", provides access from mobile devices of any type. Now let’s look at what exactly this application provides to users, and let’s especially focus on its advantages.
"My Rostelecom" gives comfort in the management process and making settings various kinds services. In the case when a regular type “LC” is convenient exclusively on a PC screen, then on mobile devices it is more convenient to use a specially designed mobile application Rostelecom. It is maximally adapted to the characteristics of smartphones and tablets, where the entire range of operations is performed using fingers.
The application has a number of advantages:
- It works even when there is no home connection - just connect to the mobile operator’s network;
- Allows you to manage any size of service - digital TV, home telephony, Internet;
- It makes it convenient to change the tariff plan and connect or disconnect the service if desired - all procedures, regardless of complexity, are performed from a smartphone.
Let's look at My Rostelecom in more detail.
The first innovation is an intuitive control principle tariff plan. To change the terms of the tariff, you just need to select a service from the list provided and click on the “Change” button. By analogy with the method described above, new services are connected. By the way, you can activate using the application.
It is convenient to control your account balance - this is what most subscribers lack today. The new application controls all processes related to the account much better. Open the program, decide on the type of service, after which you can view your personal balance. Here the client has the opportunity to top up his account using bank card or Yandex Money.
This section, among other things, contains many other features:
- Linking a card to an account to quickly transfer funds;
- Auto payments – a system that carries out automatic replenishment according to the client’s settings;
- Viewing payment history and accruals to control the entire range of financial procedures;
- The “Promised Payment” service helps when there are no funds to pay for services.
By the way, using “My Rostelecom”, the subscriber automatically becomes a participant in the bonus program. According to the terms of which, bonuses received for using services can be exchanged for minutes, content and other pleasant options.
What other features does the My Rostelecom application provide:
- Ability to control two at the same time personal accounts, even if the region is abroad;
- Managing the accounts of all family members – you can control the accounts of your children, as well as your parents;
- Thanks to the functionality of the program, it is possible to pay for third-party services - the client has a multifunctional payment service in his pocket;
- Possibility of ordering a printout of account movements - if you do not figure out where the money went from the account, you can order a detailed statement from your personal account.
An important feature of the presented service is online chat with direct access to hotline. Now you don’t have to hang on the line for a long time, waiting for a consultation. Just write to the chat and they will answer you promptly.
How and where to download the application from Rostelecom
The subscriber can download the Rostelecom application for Android and iOS systems from the program store using the functionality of mobile platforms - Google Play And App Store. This service is absolutely free and available without any age restrictions. You can download “My Rostelecom” from third-party resources, but we do not recommend exposing your device to security.