Personal account smiley internet login. Login to the personal account of the Internet provider Smile (Infoline)

Smile is a world-famous Russian telecom operator, which is part of the Virgin Connect group of companies.

How to pay via Sberbank Online

To replenish the personal account of the Internet provider "smile no" through the online account of Sberbank, you must enter your personal account:

Having entered the page, go to the menu item "Payments and transfers" by selecting the item "Internet and TV"

From the list, select our Internet provider, or enter the name of the company or the TIN of the company in the search field. We select the type of paid service: Internet, TV or telephony, in our case we select the Internet.

Next, you need to select a debit account, you can pay only with debit cards, as well as credit cards. In the "Login" column, enter your login (you can see it in the service agreement) and click continue.

It remains only to confirm the payment. You can confirm the payment using SMS, or by selecting the "Other confirmation method" item, confirm using the permanent code indicated in the printout with the identifier.

After confirming the operation, you will see the inscription "completed". If you store payment receipts, an electronic receipt can be saved to disk.

Connecting auto payment

Auto payment is an automatic payment for the service in favor of the recipient from your card. Thus, you allow the bank to make payments for services by controlling write-offs via SMS.

To connect Autopayment, use the personal menu in the upper right part of the main page of Sberbank Online. Click the menu item "My auto payments", then the sub-item "Connect auto payment"

In the search bar, enter "Smiley" and press the "Find" button, select the desired item from the search results.

After selecting the connected auto payment, select the card from which the funds will be debited, and also register the smile company login.

Replenishment of the account with a bank card

To replenish your account through your personal account, you need to go to the official website of the company and log in:

Enter the Login given to you when connecting and the Password in the appropriate fields, press the “Login” button.

After logging into your personal account, on this page you can see all the information on your contract. To replenish the account, in the "Balance" column, press the "Top up" button:

Having chosen a payment option convenient for you, then indicate the required Amount for payment and click pay, then you will be redirected to the page for filling in the necessary details for making the payment. By pressing the pay button, we wait for the payment to be processed.

In case of successful withdrawal of funds, a page with information on the operation will appear. A copy of the receipt will be sent to your e-mail.

trust payment

Now consider the option for connecting the "Trust Payment". Trust payment - a payment provided for you, so that you always stay in touch.

In order to use this service, you need to go to the personal account of the company Smail and select the item "Trust payment":

By clicking the button "Get a trust payment!" You will see a window with information about the payment due dates.

Now you can easily top up your ISP account.

Smile is a Moscow telecom operator that, after nine years of independent existence, has joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and corporate clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote management of services.

Possibilities of a personal account

Customers who have connected a telephone connection, Internet or digital TV with a provider are allowed to conduct operations on the subscriber's personal account through the Smile personal account, for example:

• View information on the contract and connection.
• Set up auto payment to have continuous access to the desired service.
• Pay for services online using bank cards and electronic wallets.
• Track the amount of traffic used (for the Internet service from Smile).
• Extend the use of the service not paid on time for 5 days by activating the "Promised payment" option.

Registration and login to your personal account

The Smile official website allows new subscribers to inform the operator of their interest in its services through an electronic form accessible by the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to specify the name, mobile number and, if desired, email, and also check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is connected, the subscriber receives an information card with identification data - a password and a login, which is a pass to Smile's personal account on the provider's website.

All subscribers use a single authorization form, but their credentials differ in prefix. Telephony service users log in using a tel* format login, the TV service user account is protected by a login with the *iptv prefix, no prefix is ​​required for Internet accounts, and the login matches the username to establish an Internet connection. In addition to the login, the obligatory means of identifying the client for access to the personal account is the password, which is initially issued by the operator, but can be changed on the very first visit to the account.

The rental of related equipment when ordering Smile services is not provided. But, before you connect the Internet through a provider, you can buy a router from company employees. And when choosing the “Internet + TV” package, the subscriber is provided with a set-top box absolutely free of charge. If the client has a cable from another provider that does not have serious damage, you can connect Smile wired Internet at a zero price through it. A new wire and work on its implementation are provided free of charge.

When using the digital Internet tariff plans of Multiservice Networks LLC, the following nuances should be taken into account:

• To pay for Internet services online through Smile in Moscow, there is a standard advance system that involves depositing a fixed amount into the account at the beginning of each month.
• Those who sometimes find it difficult to replenish the balance of their personal account on time can use the "Trust payment" option. It is available for a maximum of 3 nights free of charge on all limited and unlimited plans.
• There is no connection blocking. But you can simply not pay for the provider's services for 3 months. The company does not charge any fines, commissions, etc. for this. After that, you can even spend wired Internet Smile back to the apartment.
• Access to the Internet, suspended for non-payment, is resumed within 2-3 minutes after the funds are deposited into the account.
• To terminate the Smile Internet tariff agreement, you need to call the specialists of the Technical Support Service or contact them through the website.
• To replenish an account, you can use your Personal Account, using the Sberbank Online option, Yandex Money and Web-Money systems, in Svyaznoy and Euroset communication stores.

To find out how to connect Smile unlimited Internet to a private house or an ordinary apartment, customers can contact the Technical Support Service by phone around the clock or the Individual Service Group from 9:00 to 22:00, seven days a week. The provider’s employees will tell you how much it costs to connect the Internet, as well as which tariff plans are the most cost-effective for you specifically.

An application for cable Internet connection Smile involves the provision of a personal Personal Account. Through it, you can replenish the balance, receive information on provider promotions, payment statistics, activate options and much more. A forgotten access password can be restored by calling the Technical Support Service. During the conclusion of an agreement with Multiservice Networks LLC for tariff plans for home Internet, each client can optionally activate the service of SMS notifications about the state of the balance.

Smile

Infoline - your internet provider

The provider operates under the brand name " Smile", the legal entity of the telecom operator " CJSC "Infoline"". Smile Company is represented in the telecommunications market of Moscow.

The provider provides Internet access and telephony services.
Smile provides services based on fixed telephony technologies, home networks (ethernet).

The number of clients is over 100000 subscribers.
Total 2.00 RUB costs the cheapest Internet with the tariff "SMILE Free"

The Infoline company has been operating in the Internet services market for more than 10 years. During this time, thousands of people from Moscow and the cities of the Moscow region have become regular users of Internet services from the Infoline company.

Today, the Internet provider "Infoline" provides not only access to the Internet. The company has developed a multi-service network "Smile", which includes a number of useful and relevant services. Thus, Infoline subscribers get free access to the Smile local network - a single network for all cities and regions in which the company operates. The Smile local network allows participants to exchange files, communicate on the Soviet Server forum, play online games, download movies, music and books. To help parents of the younger generation, a special service "Children's Internet" was created, which limits access to the local network and Internet resources of dubious content. Residents of the cities of the Moscow region can also use the services of "Infoline" to connect a landline telephone in a short time and at reasonable prices.

Internet provider "Infoline" is constantly working on improving the quality of services provided, as well as on the convenience of paying for them. In addition to paying for the company's services through terminals, banks, payment acceptance points, since September, Infoline customers have a unique opportunity to pay for cellular services using a mobile phone. Mobile payment is an opportunity to pay for services quickly, safely and conveniently.

Smile is a new Internet provider that is gaining more and more respect from the consumer. The new network, which is developing its structure, already boasts a large number of users who can be confident in the future.

Smile Internet - Personal account

Just like many other providers, Smile provides access to the user's Personal Account, which simplifies everyone's life hundreds of times. A personal account will allow you to get online access to a number of services, which was previously impossible.

How to log in to your personal account

• To enter the Smile Personal Account, you will need personal data, namely login and password.
• We go to the official website of the provider http://www.smile-net.ru/, go to the section " Login to your personal account» Enter your data in the required fields, and get into your personal account.

Personal account functions Smile

The versatility of a personal account will make life easier for every user. What gives its use?

1. First of all, the receipt by each user of personal information about the state of the account, all operations that are carried out within the framework of a personal account, access from anywhere in the world, is convenient, isn't it?
2. The second plus is Replenishment of the account by any means, whether it be a bank card, an online wallet, or even an SMS payment from a telephone account, also here you will find the personal account number and you can replenish the balance through the terminal.
3. Not satisfied with the tariff? No problem, look through the possible tariffs and change to the one you like best. Or maybe you want to go on vacation? Block your personal account until you return so that your balance remains at its previous level and the subscription fee is not charged.
4. You can also view all information regarding the contract and connection.
5. Technical support will help you solve all problems with the Internet connection as quickly as possible.
6. Too complex password? You can’t remember and you have to carry notebooks with you all the time, change the password to your personal one, which you will like.

Official website of the Internet provider: www.smile-net.ru

	Internet access speed	Price ,
fast and furious 200	200 Mbps	650 rub/month
fast and furious 500	500 Mbps	990 rub/month
fast and furious 200 subscription	200 Mbps	6500 rub/year
fast and furious 500 subscription	500 Mbps	9900 rub/year

Unlimited data plans:

	Internet access speed	Price , RUB/month
VIP rate	100 Mbps	300
Regular rate	100 Mbps	500
Reduced rate	100 Mbps	500 - 200 The cost is reduced by 10 rubles per month.

Subscription unlimited tariff plans:

	Internet access speed	Price , rub.
For 3 months	100 Mbps	1350
For 6 months	100 Mbps	2090
For 1 year	100 Mbps	3600
For 2 years	100 Mbps	6900

Traffic payment:

	Tariff plan	Price , RUB/month	Excess , RUB/MB
VIP rate	10 GB	290	0,1
Regular rates	200 MB	200	2
	1000 MB	350	0,50

Tariff change

You can change the tariff for free in your personal account. To do this, your account must have an amount not less than that indicated in the "cost" column. The tariff for the next accounting period must be selected in advance, before the accounting day, otherwise the current tariff will be extended.

Suspension of Services

Tariff "Blocking" (port reservation)

The "Block" tariff is activated automatically if there is not enough money on the account to start a new accounting period. You can also install it yourself. The maximum validity period of the tariff is 2 months. For the duration of the blocking, the port is reserved, the credentials and the subscriber's ip-address are saved. The blocking is installed free of charge. Being blocked is free. You can exit the block any day and switch to any current tariff. The blocking can be exited in two ways: in the first case, an accounting period is set from the date of entering the blocking and payment is made for the duration of the blocking at the selected tariff; for 100 rubles. The way to exit the lock is determined by the user (through a personal account) for each specific case.

Conditions for early recalculation of subscription tariff plans

The subscription fee when using subscriptions is valid for a one-time full payment of the selected tariff. If you refuse to use the tariff before the expiration of the paid period, recalculation is made according to the standard terms of use (Regular tariff for 1 month).

Early termination of the contract

Connecting to the network for the promotion is free when you deposit any amount from 1000 rubles to. Money is credited to your account and spent on the Internet at any tariff you choose. In case of termination of the contract before spending the funds contributed as an advance payment, the subscriber pays the cost of connection in accordance with the current connection tariff (1000 rubles), when using an unexpired subscription, recalculation is made in accordance with the conditions for early recalculation of subscription tariff plans. Refunds from the account are made at the request of the subscriber at the central office within 14 days against receipt of receipt of funds.

Return of borrowed equipment

The subscriber has the right, within 14 days, to return the equipment taken from the Company without traces of operation, in its original completeness, salable condition and with a full set of documents for any reason, while the company returns the funds paid by the subscriber in the amount of 100% to the subscriber's personal account. All goods are subject to return, i.e. the main product, its components and accessories (power supply, remote control, connecting wires), packaging, instructions and warranty card. If the completeness is not observed when returning the goods, the subscriber pays for the missing set in accordance with the established cost specified in Art.

TV tariffs:

TV channel package	Price, RUB/month
On-air channels	0
Knowledge of the world	0
Cinema	0
News and business	0
Music	0
Sport	0
children	0
For adults	0
Entertainment channels	0
HD	0

Connection

Tariffs for private houses:

Unlimited tariff plans for connection via PON technology:

Speed	Price, RUB/month	Price, rub./year.	Dedicated IP address
10 Mbps	1190	11880	150 rubles/month 500 rubles/6 months
20 Mbps	1490
30 Mbps	1700	18360
50 Mbps	2000	21600

A dedicated IP address is provided free of charge.

The cost of connection is from 25,000 rubles. *

Smile is a Moscow telecom operator that, after nine years of independent existence, has joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and corporate clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote management of services.

Possibilities of a personal account

Customers who have connected a telephone connection, Internet or digital TV with a provider are allowed to conduct operations on the subscriber's personal account through the Smile personal account, for example:

• View information on the contract and connection.
• Set up auto payment to have continuous access to the desired service.
• Pay for services online using bank cards and electronic wallets.
• Track the amount of traffic used (for the Internet service from Smile).
• Extend the use of the service not paid on time for 5 days by activating the "Promised payment" option.

Registration and login to your personal account

The Smile official website allows new subscribers to inform the operator of their interest in its services through an electronic form accessible by the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to indicate the name, mobile number and, if desired, email, as well as check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is connected, the subscriber receives an information card with identification data - a password and login, which is a pass to Smile's personal account on the provider's website.

All subscribers use a single authorization form, but their credentials differ in prefix. Telephony service users log in using a tel* format login, the TV service user account is protected by a login with the *iptv prefix, no prefix is ​​required for Internet accounts, and the login matches the username to establish an Internet connection. In addition to the login, the obligatory means of identifying the client for access to the personal account is the password, which is initially issued by the operator, but can be changed on the very first visit to the account.

When access to the Internet is blocked due to a zeroed balance, the user can establish a connection under the login card or 1 and the password carduser or 1, after which he has the opportunity to log in to his personal account using his usual data.

• Official site: http://www.smile-net.ru
• Personal Area:

We will help you solve the problem related to network operation. Thanks to the activities of a reliable Internet assistant, you will be able to do your own “work on the bugs”, set up the necessary equipment and much more.

Your trusted assistant offers you round-the-clock support, providing the following features:

Here you will find detailed information regarding the most common connection errors. Moreover, for each of the items, hints will be offered to resolve this or that situation with minimal loss of time and effort.

There are a number of problems that the Smile user may encounter when working in a particular browser. Here you will find any of them. The assistant will provide you with the necessary data so that you can resume work again.

It doesn't matter which browser is installed on your computer: Google Chrome, Internet Explorer, Mozilla, Opera or Safari. For its comfortable use, it is necessary to make certain settings. We will help you with this.

Many users use routers, routers and other equipment for comfortable work, the use of which involves special settings. Now you can customize them yourself.

Depending on which operating system is installed on your PC, you may need certain settings to ensure that the Internet connection is seamless. This section will help you.

If you need instructions that describe in detail how to set up port forwarding, this section is for you. Here is a description of the processes for the most common routers.

If pages in the browser take too long to open and you want to speed up this process, see this section. It will help you solve this problem.

The resources of regional operators are designed to serve customers within one or several territorially adjacent subjects of Russia. Most of these companies do not seek to extensively expand their network coverage, preferring internal development aimed at improving the stability and security of the connection. The expansion of the regions of presence for regional providers is financially burdensome, so those few firms that have chosen the path of expansion face serious economic barriers.

Overcoming problems allows the support of large companies. A clear example of effective cooperation aimed at extensive development was the cooperation of the Moscow operator " Smile-Internet"and the American telecommunications giant" virgin group", presented in Russia by the company" Virgin Connect". The transition under the wing of a strong foreign partner allowed the provider to expand its coverage network to 500 cities and transfer service management to a single one for customers in all regions "Smile-Internet" personal account, the entrance to the open spaces of which facilitates the interaction of the operator and users.

User interface support is considered one of the main conditions for the competitiveness of providers in the Internet services market. The Virgin Connect company has introduced a number of significant improvements to the developed by Smile-Internet specialists, thanks to which the speed of processing requests has increased, the design has been updated and a whole block of additional functions has appeared aimed at managing services:

• control of the subscriber account (write-offs, replenishment, temporary and financial blocking);
• transfer of funds to the subscriber's account for the next write-off or payment for additional services;
• change of tariff plans for the Internet, television (including the connection of paid packages), telephony, video surveillance;
• collection of Internet traffic consumption statistics with filtering by periods and connection time;
• use of promotions and discounts to connect new tariff plans or options;
• selection of additional options (antivirus, mail, traffic restrictions);
• control over the video surveillance network (home, street);
• contacting the technical support service for expert advice;
• calling technical personnel for setting up, repairing equipment, networks.

A novelty of the personal account is a special offer to connect the Virgin Connect mobile communication, available exclusively to subscribers of the Smile provider.

Personal account login and registration

A simple authorization form, including a password and login, helps users enter the expanses of their personal account. There are special requirements for the last element: for telephony, it must have the prefix "tel *", and for television - "iptv *". You cannot recover the password if it is lost on your own: you will need the help of hotline specialists.

Virgin Connect plans to introduce user registration in a personal account from 2019, so at the moment you can create an account only at Smile offices. To register on the portal, you will need to go through the following procedure:

1. Visit the nearest operator's office (regardless of the place where the contract was concluded).
2. To report main agreement number and also provide passport(other identification document).
3. To conclude Subscriber Service Agreement.
4. Log in to your personal account with the registration data received from employees.

Provider " Smile» in cooperation with the company « Virgin Connect» is actively expanding its network beyond the Moscow region. A flexible tariff system, a wide range of services and advantageous price list offers make it possible to attract new subscribers from more than 500 coverage cities. Optimized customer support in the form of a functional personal account gives users the opportunity to manage all the services provided without having to visit the provider's offices.