What is a compromise in decision making? Is management productive? The "father of scientific management" is often called.
1. What are the main features such an archetype of a manager as a “leader” should have
ability to locate failure and take corrective action
the ability to resolve personal conflicts that arise during volitional decisions
be sociable
the ability to communicate with people, the ability to recognize the potential of each person and interest him in the full use of this potential
2. What is the most important function of management
maximum profit
create conditions for the further successful functioning of the enterprise
minimization of tax payments
conquering new markets
3. What is the meaning of the word "risk" when making decisions
degree of significance of the problem for general activities firms
the degree of influence of an incorrectly solved problem on the official position of the head
the level of certainty with which the outcome can be predicted
level of excess of one's authority
4. Pre-control financial resources organization is
budget
conclusion of the audit organization
balance
financial report for the past period of time
5. What managerial ability, according to McGregor, leads to success
performance
predicting human behavior
leadership
product demand forecasting
6. What is called "sociotechnical systems"
people involved in the production process
computers
machine tools with program control
computer systems that replace a certain number of workers
7. Of the items listed: 1. provides management with information needed for future planning; 2. comparison of actually obtained and required results; 3. promotes staff motivation. Final control functions include
1, 2
2, 3
only 1
1,2, 3
8. Tactics are
long term strategy
short term strategy
medium-term plan, results appear in 3-4 years
medium-term plan, results appear in 1-2 years
9. What is the reason why you need to check the result of the decision
if the solution is good, you will know what to do in a similar situation; if it is bad, you will know what not to do
according to the accuracy of the implementation of the solution, it is possible to assess the qualifications of subordinates
verification of the reliability of the administrative structure
checking the reliability of the expert structure
10. The purpose of control is
plan verification
collection of statistical information
increased dependency of subordinates
providing management with information to adjust the plan
11. What is the principle of unity of government
any employee (employee) can have only one supervisor
one person must bear full and absolute responsibility for the activities of the entire enterprise
the number of people in effective management limited
group of leaders is responsible for the work of the team
12. hallmark formal organization is
lack of unity in the actions of its members
hard pressure on its members
Availability job descriptions and instructions
conscious coordination of the actions of two or more persons
13. Procedure is
sequence of steps to be taken in specific situation tending to repeat
a sequence of specific actions to be performed in a single specific situation
use of past experience
guaranteed performance of specific actions
14. How Influence Through Fear Can Be Used With Skilled Workers
pay cut intimidation
threat of dismissal
threat of demotion
intimidating the possibility of infringement of self-esteem
15. For what purposes is brainstorming used in the decision-making process?
intensification of the thought process
analysis of non-standard solutions
identification of alternatives
involvement of all participants in the decision-making process
1. What character traits should such an archetype of a manager as an “administrator” have?
(BUT) be sociable and be able to inspire people to the maximum dedication
(AT) have an analytical mind
(WITH) be extremely objective and rely on facts and logic
(D) methodical work, forecasting the future
2. What are the main factors involved in Victor Vroom's motivation model?
(BUT) the need for self-respect, self-affirmation and belonging to a social group
(AT) the complexity and intensity of work and the level of remuneration
(WITH) expectation of the possibility of an outcome, expectation of a possible reward from that outcome, and expectation of the value of the reward
(D) hygiene factors, factors related to the nature and substance of the work
3. Managers have real influence in management by objectives.
(BUT) intermediate levels
(AT) lower level
(WITH) high, middle and low level
(D) top level
4. Specify what is typical for the Japanese company "Sony" in the relationship between managers and subordinates?
(BUT) if possible, it is desirable that a person stays in one workplace all his life, where he gains certain experience, which accordingly increases the efficiency of work
(AT) lack of differentiation in relation to people
(WITH) for successful work in a company it matters what educational institution the employee graduated and with what grades
(D) for all positive qualities freedom of discussion in big company it disrupts the work
5. How should one treat the accumulation of information about the problem?
(BUT) the more information the better
(AT) Too much information is just as bad as too little information.
(WITH) obtaining maximum information about the problem is the responsibility of the manager
(D) Too much information is the key to success
6. Which of the human needs is the main one according to McClelland's theory of motivation?
(BUT) success
(AT) money
(WITH) freedom
(D) security
7. Basic control functions
(BUT) planning, control
(AT) planning, organization, motivation, control
(WITH) organization, motivation
(D) organization, motivation, control
8. As an example of a multi-link technology (Thompson classification) can be:
(BUT) mass production assembly line
(AT) banking
(WITH) insurance
(D) network diagram
9. The limit of the use of automation is
(BUT) the limitations of our knowledge
(AT) qualification level of service personnel
(WITH) the impossibility of excluding unforeseen situations
(D) technical imperfection
10. What characterizes a compromise when making a decision?
(BUT) establishment of a certain average as a result of a dispute between two employees
(AT) reducing benefits in one area in order to reduce undesirable consequences in another
(WITH) making decisions in an auditive manner, taking into account the opinions of all stakeholders
(D) diminishing benefits
11. What is the "Sociotechnical system" of an organization with high technology production?
(BUT) general computerization of production
(AT) development of the social sphere
(WITH) professional growth of employees
(D) integration of personnel and technology, delegation of responsibility for the final result
12. The purpose of planning the activities of the organization is
(BUT) cost justification
(AT) justification of terms
(WITH) determination of goals, forces and means
(D) substantiation of the number of employees
13. Main difference open system from closed is
(BUT) lack of ordered interaction between individual subsystems
(AT) the presence of interaction of individual subsystems with the outside world
(WITH) closeness of the elements of the system to themselves
(D) interaction with external environment
14. What is included in the category of "intrinsic reward"?
(BUT) the salary
(AT) career
(WITH) the work itself
(D) environment recognition
15. The main rule in determining the level of salary is:
(BUT) statutory minimum level
(AT) certain staffing bid
(WITH) Competitive pay levels
(D) absolutely accurate and objective determination of the nature of the labor invested and its comprehensive and impartial evaluation
16. The main thing in management by goals is the development of goals.
(BUT) top down the chain of command
(AT) down up
(WITH) bottom up and top down
(D) by matrix scheme
17. Determine the main characteristics of the external environment for the organization
(BUT) all of the above
(AT) interconnectedness of factors, complexity
(WITH) complexity and mobility
(D) interconnectedness and uncertainty
18. Why is the delegation of their powers to other leaders carried out?
(BUT) for optimal solution complex task
(AT) to preserve the "group" style of work
(WITH) to test the qualifications of workers
(D) all of the above
19. Which of the following methods of distribution of responsibilities in the organization is adopted on a functional basis?
(BUT) established branches of the enterprise in five cities
(AT) created departments for production, marketing, personnel, financial issues
(WITH) workshops were created at the enterprise for the production of biscuits, chocolates, caramel
(D) created departments at the enterprise, equal in number
20. Continuous production technology is usually used in the production of products such as
(BUT) passenger car production
(AT) production of military aircraft
(WITH) construction of level ships
(D) oil refining, iron smelting
21. What type of construction management is the following situation: “Construction of a pipeline includes a number of technological operations: preparatory work, excavation(ditching), welding (welding pipes into a thread), insulation and laying the pipeline in a trench, etc.? The management of the production of each type of work is entrusted to the head of the special construction department. Information about each process comes to the manager of the construction trust, and from him to the head of the department?
(BUT) matrix control system
(AT) functional control system
(WITH) linear control system
(D) none of the systems fit.
22. What kind of feedback does greater value in terms of improving communication efficiency?
(BUT) positive
(AT) correlation
(WITH) indefinite
(D) negative
23. What does the economic mechanism of management consist of?
(BUT) all of the above
(AT) internal management, production management
(WITH) personnel management, production management
(D) intracompany management, personnel management
24. Action planning is
(BUT) creation of the next link between the goal setting and the program for its implementation
(AT) clarification of roles
(WITH) identification of circumstances that must be taken into account in order to achieve the goal
(D) time estimate for each operation
25. Of the listed managers: 1. CEO and board members. 2. Heads of independent bodies. 3. Shop managers. Top management includes:
(BUT) 1, 2
(WITH) 1, 2, 3
(D) 1
26. Control-oriented behavior is
(BUT) actions of subordinates aimed at what management wants to see when checking their activities
(AT) low target orientation
(WITH) use of the fact that controllers do not know thoroughly the activities of employees subordinate to them
(D) goal orientation
27. What does it mean to "make a decision"?
(BUT) iterate over all possible alternatives
(AT) sort through several alternatives that give the most effective opportunities problem solving
(WITH) order to choose a possible alternative
(D) give instructions for the implementation of a specific plan
28. Which of the approaches does not apply to well-known schools in management?
(BUT) scientific management
(AT) administration
(WITH) new economic policy
(D) human relations
29. The linear organization of control allows us to formulate management structure, which is:
(BUT) flexible
(AT) self-regulatory
(WITH) stable and durable
(D) all of the above
30. Why did the USA become the birthplace of modern government?
(BUT) no problems with origin, nationality
(AT) support for the idea of education for all, a huge labor market
(WITH) formation of monopolies
(D) all of the above
31. A key factor in any governance model is:
(BUT) people
(AT) means of production
(WITH) finance
(D) managment structure
32. What should the quality control system at a modern enterprise be based on first of all?
(BUT) on well-defined norms and assumptions for specific processes
(AT) to assess the quality of products by workers during the production process
(WITH) to a rigid control apparatus at the output of products
(D) to check finished products
33. The goal of the classical school of management was to create
(BUT) labor rationing methods
(AT) universal control principle
(WITH) conditions labor activity workers
(D) methods of stimulating labor productivity
34. What is the main difference between preliminary, current and final control?
(BUT) in volume
(AT) at the time of implementation
(WITH) in methods
(D) in scope and methods
35. The external environment of direct impact on the organization is:
(BUT) shareholders, competitors, suppliers
(AT) consumers, merchants, local authorities
(WITH) all of the above
(D) government agencies, local authorities
36. The process of delegation of authority includes the transfer of authority from a senior manager to lower managers to perform special tasks. What is the situation of this process?
(BUT) powers and responsibilities are delegated to the lower management
(AT) Responsibility is transferred to lower management
(WITH) powers are transferred to the lower manager, and all responsibility remains with the senior manager
(D) a new leader of equal rank is appointed and all responsibility is transferred to him
37. What should be contained in the document "Distribution of duties"?
(BUT) the name of the position and the department in which this position exists
(AT) all of the above
(WITH) description of the functions performed, duties and rights
(D) relationships with management, colleagues and subordinates
38. The "father of scientific management" is often called:
(AT) Frank and Lillian Gilbert - they identified seventeen major micromovements of workers, calling them terbligs; and they also developed a method for analyzing micromovements, which was based on the cinematography of the movements of the worker
(WITH) F. Taylor - he tried to justify the daily norm of the worker by the methods of timekeeping and the study of his labor movements
(D) G. Gantt - he created a schedule that allowed you to plan, distribute and check work. This schedule was the forerunner of the PERT network planning system, which now uses computers. He is also famous for his system of material incentives for the completed task.
39. Why are the methods of direct coercion and fear of punishment being gradually replaced by methods of social coercion?
(BUT) it became unprofitable to keep a large staff
(AT) it is difficult to prepare a manager who can use them effectively
(WITH) the labor movement achieved a certain protection of workers from direct coercion
(D) the mechanism of coercion ceased to ensure the development of production
40. What is the optimal number of subordinates?
(BUT) the more subordinates, the easier it is to work
(AT) 15-30 people
(WITH) 7-12 people
(D) 3-5 people
41. What factor does not affect the type of production system?
(BUT) from the market
(AT) from marketing strategy
(WITH) on the type of product
(D) from regional employment programs
42. The most difficult and costly element of control is
(BUT) choice of standards
(AT) selection of a suitable unit of measure
(WITH) choice of criteria
(D) measuring results
43. Which of the informal forecasting methods allows you to obtain the most valuable information?
(BUT) visual information
(AT) industrial espionage
(WITH) written information
(D) information in global networks
44. The technology of small-scale or single production is usually used in companies such as
(BUT) McDonald's
(AT)"Ford"
(WITH) Shell
(D) Boeing
45. Organization is
(BUT) a group of people united by a common goal
(AT) group of people who own the means of production
(WITH) a group of people whose activities are coordinated
(D) a group of people whose activities are consciously coordinated to achieve a common goal
46. Is management productive?
(BUT) yes, because management creates new value
(AT) no, it's just supervision and control
(WITH) no, this is just the result of the contradiction between wage labor and the owner of the means of production
(D) yes, since this type of activity is inevitable when high level specialization of production and is designed to ensure the integrity of the labor mechanism
47. The control system in an organization usually consists of
(BUT) preliminary, current and final
(AT) current and final
(WITH) preliminary and final
(D) only from current control
48. Targets that can be used as standards for control are the following:
(BUT) high morale
(AT) time frame, specific criterion
(WITH) use of indirect manifestations
(D) time frame
49. Management is mainly concerned with systems
(BUT) open
(AT) closed
(WITH) closed and closed type subsystems
(D) closed and open type subsystems
50. What type of relationship corresponds to the relationship between the foreman and the foreman?
(BUT) functional relationship
(AT) material relations
(WITH) linear relationship
(D) managerial relations
51. What type of planning is used in production systems with continuous technological processes?
(BUT) operational functional diagram
(AT) fixed position scheme
(WITH) linear flow chart
(D) step-by-step and positional schemes
52. Of the items listed: 1. Development of clear, concise goals. 2. development of goals from the bottom up. 3. a realistic plan, ways to implement it, monitoring and evaluation of results and control. 4. adjustment of the adopted plans, evaluation of results and control. To the main stages of management:
(BUT) 1, 2, 3
(AT) 2, 3, 4
(WITH) 1, 3, 4
(D) 1, 2, 3, 4
53. Maslow's levels of motivation are
(BUT) need for development and recognition
(AT) need for development and recognition, social need and need for security, basic needs
(WITH) social need and need for security
(D) basic needs
54. What function is not characteristic of Fayol's process approach to management?
(BUT) work planning
(AT) organization of work
(WITH) independence of judgments of managers in certain areas (programs)
(D) the control
55. What components are traditionally divided into tasks of the organization?
(BUT) work with people
(AT) working with people and information
(WITH) work with objects and people
(D) work with people, work with people and information and work with objects and people
56. What sequence of priorities will allow the company to succeed:
(BUT) people - products - profit
(AT) profit - people - products
(WITH) products - profits - people
(D) people - profit - products
57. What is the primary need for the successful work of an employee in a new place?
(BUT) compliance with specialization
(AT) fair remuneration
(WITH) social adaptation
(D) growth prospect
58. The essence of the situational approach is:
(BUT) knowledge of professional management methods that have proven their effectiveness; ability to foresee the consequences of applied methods and concepts
(AT) correct interpretation of the situation, identification of the most important factors
(WITH) all of the above
(D) application of methods of action. causing the least negative effect in a given situation, with maximum efficiency
59. Any enterprise, regardless of its legal form must have
(BUT) room, office
(AT) management
(WITH) facilities, equipment
(D) staff members
60. The rule is
(BUT) a sequence of actions to be taken in a particular situation that tends to recur
(AT) a guarantee that specific actions will be performed in specific ways in a specific single situation
(WITH) specific experience of the past
(D) sequence of operations
61. What main features should such an archetype of a manager as a “leader” have?
(BUT) ability to locate failure and take corrective action
(AT) the ability to resolve personal conflicts that arise during volitional decisions
(WITH) be sociable
(D) the ability to communicate with people, the ability to recognize the potential of each person and interest him in the full use of this potential
62. More often they resort to rotation in
(BUT) USA
(AT) Russia
(WITH) England
(D) Japan
63. What is the most important function of management?
(BUT) maximum profit
(AT) create conditions for the further successful functioning of the enterprise
(WITH) minimization of tax payments
(D) conquering new markets
64. Of the items listed: 1. analysis of the survey level wages. 2. conditions in the labor market. 3. productivity and profitability of the organization. The salary structure is determined by
(BUT) 1, 2
(AT) 1, 2, 3
(WITH) 2 and 3
(D) 1 and 3
65. What is the meaning of the word "risk" when making decisions?
(BUT) the degree of significance of the problem for the overall activity of the company
(AT) the degree of influence of an incorrectly solved problem on the official position of the head
(WITH) the level of certainty with which the outcome can be predicted
(D) level of excess of one's authority
66. To be effective control it should be
(BUT) comprehensive
(AT) permanent
(WITH) economical
(D) independent
67. The preliminary control of the financial resources of the organization is
(BUT) budget
(AT) conclusion of the audit organization
(WITH) balance
(D) financial report for the past period of time
68. Why are methods of direct coercion and fear of punishment being replaced by methods of social coercion?
(BUT) the mechanism of coercion ceased to ensure the development of production
(AT) it became unprofitable to maintain a large staff
(WITH) it is difficult to prepare a manager who is able to use them effectively
(D) the labor movement achieved a certain protection of workers from direct coercion
69. What ability of a manager, according to McGregor, leads to success?
(BUT) performance
(AT) predicting human behavior
(WITH) leadership
(D) product demand forecasting
70. What are the features of cybernetization in relation to automation?
(BUT) inclusion in the algorithm of the stage of using intelligence, i.e. the ability to solve informal problems and find a way out in unforeseen situations
(AT) giving the machine the ability to think
(WITH) the use of electronic computing technology in combination with the stages of "brainstorming" and expert assessments
(D) a qualitatively new level of technology and technology
71. What is called "sociotechnical systems"?
(BUT) people involved in the production process
(AT) computers
(WITH) machine tools with program control
(D) computer systems that replace a certain number of workers
72. Define the main stages of building an organization?
(BUT) determination of the nature of the work to be performed
(AT) distribution of work between individual management positions
(WITH) classification of management positions, building logical management groups on this basis
(D) determining the nature of the work to be performed. Distribution of work between individual management positions. Classification of management positions, building logical management groups on this basis
73. Of the following: 1. Provides management with information needed for future planning; 2. comparison of actually obtained and required results; 3. promotes staff motivation. Final control functions include:
(BUT) 1, 2
(AT) 2, 3
(WITH) only 1
(D) 1,2, 3
74. What are the aspects of the human variable in the situational approach to management?
1.
What are the main factors involved in Victor Vroom's motivation model
the need for self-respect, self-affirmation and belonging to a social group
the complexity and intensity of work and the level of remuneration
expectation of the possibility of an outcome, expectation of a possible reward from that outcome, and expectation of the value of the reward
hygiene factors, factors related to the nature and substance of the work
2. Indicate what is typical for the Japanese company "Sony" in the relationship between managers and subordinates
if possible, it is desirable that a person stays in one workplace all his life, where he gains certain experience, which accordingly increases the efficiency of work
lack of differentiation in relation to people
for successful work in the company, it is important which educational institution the employee graduated from and with what marks
with all the positive qualities of freedom of discussion in a large company, it violates the mode of operation
3. Which of the human needs is the main one according to McClelland's theory of motivation
success
money
freedom
security
4. As an example of a multi-link technology (Thompson classification) can be
mass production assembly line
banking
insurance
network diagram
5. What characterizes compromise when making a decision
establishment of a certain average as a result of a dispute between two employees
reducing benefits in one area in order to reduce undesirable consequences in another
making decisions in an auditive manner, taking into account the opinions of all stakeholders
diminishing benefits
6. The purpose of planning the activities of the organization is
cost justification
justification of terms
determination of goals, forces and means
substantiation of the number of employees
7. What belongs to the category of "intrinsic reward"
the salary
career
the work itself
environment recognition
8. The main thing in management by goals is the development of goals.
top down the chain of command
down up
bottom up and top down
by matrix scheme
9. Why is the delegation of their powers to other leaders
for the optimal solution of a complex problem
to preserve the "group" style of work
to test the qualifications of workers
all of the above
10. Continuous production technology is usually used in the production of products such as
passenger car production
production of military aircraft
construction of level ships
oil refining, iron smelting
11. What Feedback is more important in terms of improving communication efficiency
positive
correlation
indefinite
negative
12. Action planning is
creation of the next link between the goal setting and the program for its implementation
clarification of roles
identification of circumstances that must be taken into account in order to achieve the goal
time estimate for each operation
13. Control-oriented behavior is
actions of subordinates aimed at what management wants to see when checking their activities
low target orientation
use of the fact that controllers do not know thoroughly the activities of employees subordinate to them
goal orientation
14. Which of the approaches does not apply to well-known schools in management
scientific management
administration
new economic policy
human relations
15. Why the USA became the birthplace of modern government
no problems with origin, nationality
support for the idea of education for all, a huge labor market
formation of monopolies
all of the above
1. What character traits should such an archetype of a manager as an “administrator” have?
(BUT) Be sociable and be able to inspire people to the maximum dedication
(AT) Have an analytical mind
+(C) Be extremely objective and rely on facts and logic
(D) methodical work, forecasting the future
2. What are the main factors involved in Victor Vroom's motivation model?
(BUT) The need for self-respect, self-assertion and belonging to a social group
(AT) The complexity and intensity of work and the level of remuneration
+(C) The expectation of the possibility of an outcome, the expectation of a possible reward from that outcome, and the expectation of the value of the reward
(D) hygiene factors, factors related to the nature and substance of the work
3. Managers have real influence in management by objectives.
(BUT) Intermediate levels
(AT) lower level
(WITH) High, middle and low level
+(D) top level
4. Specify what is typical for the Japanese company "Sony" in the relationship between managers and subordinates?
(BUT) If possible, it is desirable that a person stays in one workplace all his life, where he gains certain experience, which accordingly increases the efficiency of work.
+(V) Lack of differentiation in relation to people
(WITH) For successful work in the company, it is important which educational institution the employee graduated from and with what marks
(D) with all the positive qualities of freedom of discussion in a large company, it violates the mode of operation
5. How should one treat the accumulation of information about the problem?
(BUT) The more information the better
+(V) Too much information is just as bad as too little information.
(WITH) Obtaining maximum information about the problem is the responsibility of the manager
(D) Too much information is the key to success
6. Which of the human needs is the main one according to McClelland's theory of motivation?
+(A) Success
(AT) Money
(WITH) freedom
(D) security
7. Basic control functions
(BUT) Planning, control
+(V) Planning, organization, motivation, control
(WITH) Organization, motivation
(D) organization, motivation, control
8. As an example of a multi-link technology (Thompson classification) can be:
+(A) Mass production assembly line
(AT) Banking
(WITH) Insurance
(D) network diagram
9. The limit of the use of automation is
(BUT) The limitations of our knowledge
(AT) Qualification level of service personnel
+(C) The impossibility of excluding unforeseen situations
(D) technical imperfection
10. What characterizes a compromise when making a decision?
(BUT) Establishing a certain average as a result of a dispute between two employees
+(V) Reducing benefits in one area in order to reduce undesirable consequences in another
(WITH) Making decisions in an auditive manner, taking into account the opinions of all stakeholders
(D) diminishing benefits
11. What is the "Sociotechnical system" of an organization with high production technology?
(BUT) General computerization of production
(AT) Development of the social sphere
(WITH) Professional growth of employees
+(D) integration of personnel and technology, delegation of responsibility for the final result
12. The purpose of planning the activities of the organization is
(BUT) Justification of costs
(AT) Timing justification
+(C) Definition of goals, forces and means
(D) substantiation of the number of employees
13. The main difference between an open system and a closed one is
(BUT) Lack of orderly interaction between individual subsystems
(AT) The presence of interaction of individual subsystems with the outside world
(WITH) Closure of system elements on themselves
+(D) the presence of interaction with the external environment
14. What is included in the category of "intrinsic reward"?
(BUT) The salary
(AT) Career
+(C) The work itself
(D) environment recognition
15. The main rule in determining the level of salary is:
(BUT) Legally defined minimum level
(AT) Scheduled rate
(WITH) The level of payment in firms competitors
+(D) absolutely accurate and objective determination of the nature of the labor invested and its comprehensive and impartial evaluation
16. The main thing in management by goals is the development of goals.
+(A) Top down the chain of command
(AT) Down up
(WITH) Bottom up and top down
(D) by matrix scheme
17. Determine the main characteristics of the external environment for the organization
+(A) All of the above
(AT) Interconnection of factors, complexity
(WITH) Complexity and mobility
(D) interconnectedness and uncertainty
18. Why is the delegation of their powers to other leaders carried out?
+(A) For the optimal solution of a complex problem
(AT) To maintain a "group" style of work
(WITH) To test the qualifications of workers
(D) all of the above
19. Which of the following methods of distribution of responsibilities in the organization is adopted on a functional basis?
(BUT) Branches of the enterprise were created in five cities
+(V) Created departments for production, marketing, personnel, financial issues
(WITH) Workshops were created at the enterprise for the production of cookies, chocolates, caramel
(D) created departments at the enterprise, equal in number
20. Continuous production technology is usually used in the production of products such as
(BUT) Production of passenger cars
(AT) Production of military aircraft
(WITH) Building level ships
+(D) oil refining, iron smelting
21. What type of construction management is the following situation: “Construction of a pipeline includes a number of technological operations: preparatory work, earthworks (ditching), welding (welding pipes into a thread), insulation and laying the pipeline in a trench, etc.? The management of the production of each type of work is entrusted to the head of the special construction department. Information about each process comes to the manager of the construction trust, and from him to the head of the department?
(BUT) Matrix control system
(AT) Functional control system
+(C) Linear control system
(D) none of the systems fit.
22. What kind of feedback is more important in terms of improving the effectiveness of communication?
(BUT) Positive
(AT) correlation
(WITH) indefinite
+(D) negative
23. What does the economic mechanism of management consist of?
+(A) All of the above
(AT) Intracompany management, production management
(WITH) Personnel management, production management
(D) intracompany management, personnel management
24. Action planning is
(BUT) Creation of the next link between the goal setting and the program for its implementation
(AT) Clarification of roles
(WITH) Identification of the circumstances that must be taken into account in order to achieve the goal
(D) time estimate for each operation
25. From the listed managers: 1. General director and board members. 2. Heads of independent bodies. 3. Shop managers. Top management includes:
(BUT) 1, 2
(WITH) 1, 2, 3
+(D) 1
26. Control-oriented behavior is
+(A) The actions of subordinates aimed at what management wants to see when checking their activities
(AT) Targeting low goals
(WITH) Using the fact that controllers do not know thoroughly the activities of employees subordinate to them
(D) goal orientation
27. What does it mean to "make a decision"?
(BUT) Enumerate all possible alternatives
(AT) Enumerate several alternatives that provide the most effective solutions to the problem
(WITH) Give an order to choose a possible alternative
+(D) give instructions for the implementation of a specific plan
28. Which of the approaches does not apply to well-known schools in management?
(BUT) Scientific Management
(AT) Administrative management
+(C) New economic policy
(D) human relations
29. The linear organization of management allows us to formulate a management structure, which is:
(BUT) flexible
(AT) self-regulating
+(C) stable and durable
(D) all of the above
30. Why did the USA become the birthplace of modern government?
(BUT) No problems with origin, nationality
(AT) Supporting the idea of education for all, a huge labor market
(WITH) Formation of monopolies
+(D) all of the above
31. A key factor in any governance model is:
+(A) People
(AT) Means of production
(WITH) Finance
(D) managment structure
32. What should the quality control system at a modern enterprise be based on first of all?
(BUT) On well-defined norms and assumptions for specific processes
(AT) To assess the quality of products by workers during the production process
(WITH) On a rigid control apparatus at the output of products
(D) to check finished products
33. The goal of the classical school of management was to create
(BUT) Labor rationing methods
+(V) Universal control principle
(WITH) Working conditions of employees
(D) methods of stimulating labor productivity
34. What is the main difference between preliminary, current and final control?
(BUT) In volume
+(V) At the time of implementation
(WITH) In methods
(D) in scope and methods
35. The external environment of direct impact on the organization is:
(BUT) Shareholders, competitors, suppliers
(AT) Consumers, merchants, local authorities
+(C) All of the above
(D) government agencies, local authorities
36. The process of delegation of authority includes the transfer of authority from a senior manager to lower managers to perform special tasks. What is the situation of this process?
(BUT) Transfer of authority and responsibility to a lower-level manager
(AT) Responsibility is transferred to a lower manager
+(C) Powers are transferred to the lower manager, and all responsibility continues to be borne by the senior manager
(D) a new leader of equal rank is appointed and all responsibility is transferred to him
37. What should be contained in the document "Distribution of duties"?
(BUT) Name of the position and department in which this position exists
(AT) All of the above
(WITH) Description of the functions performed, duties and rights
(D) relationships with management, colleagues and subordinates
38. "Father scientific management" often call:
(AT) Frank and Lillian Gilbert - they identified seventeen major micromovements of workers, calling them terbligs; and they also developed a method for analyzing micromovements, which was based on the cinematography of the movements of the worker
+(C) F. Taylor - he tried to justify the daily norm of the worker by the methods of timekeeping and the study of his labor movements
(D) G. Gantt - he created a schedule that allowed you to plan, distribute and check work. This schedule was the forerunner of the PERT network planning system, which now uses computers. He is also famous for his system of material incentives for the completed task.
39. Why are the methods of direct coercion and fear of punishment being gradually replaced by methods of social coercion?
(BUT) It became unprofitable to keep a large staff
(AT) It is difficult to prepare a manager who can use them effectively
(WITH) The labor movement achieved a certain protection of workers from direct coercion
+(D) the mechanism of coercion ceased to ensure the development of production
40. What is the optimal number of subordinates?
(BUT) The more subordinates, the easier it is to work
(AT) 15-30 people
+(C) 7-12 people
(D) 3-5 people
41. What factor does not affect the type of production system?
(BUT) From the market
(AT) From marketing strategy
(WITH) From product type
+(D) from regional employment programs
42. The most difficult and costly element of control is
(BUT) Choice of standards
(AT) Choosing the right unit of measure
(WITH) Choice of criteria
+(D) measuring results
43. Which of the informal forecasting methods allows you to obtain the most valuable information?
(BUT) Visual information
+(V) Industrial espionage
(WITH) Written information
(D) information in global networks
44. The technology of small-scale or single production is usually used in companies such as
(BUT) McDonald's
(AT)"Ford"
(WITH) Shell
+(D) Boeing
45. Organization is
(BUT) A group of people united by a common goal
(AT) A group of people who own the means of production
(WITH) A group of people whose activities are coordinated
+(D) a group of people whose activities are consciously coordinated to achieve a common goal
46. Is management productive?
(BUT) Yes, because management creates new value
(AT) No, it's just supervision and control
(WITH) No, this is just the result of the contradiction between wage labor and the owner of the means of production.
+(D) yes, since this type of activity is inevitable with a high level of specialization of production and is designed to ensure the integrity of the labor mechanism
47. The control system in an organization usually consists of
+(A) preliminary, current and final
(AT) current and final
(WITH) preliminary and final
(D) only from current control
48. Targets that can be used as standards for control are the following:
(BUT) high morale
+(V) Time frame, specific criterion
(WITH) Use of indirect manifestations
(D) time frame
49. Management is mainly concerned with systems
+(A) open
(AT) Closed
(WITH) Closed and closed type subsystems
(D) closed and open type subsystems
50. What type of relationship corresponds to the relationship between the foreman and the foreman?
(BUT) functional relationship
(AT) material relations
+(C) Linear Relationships
(D) managerial relations
51. What type of planning is used in production systems with continuous technological processes?
(BUT) Operational Functional Diagram
(AT) Fixed position scheme
+(C) Linear flow diagram
(D) step-by-step and positional schemes
52. Of the items listed: 1. Development of clear, concise goals. 2. development of goals from the bottom up. 3. a realistic plan, ways to implement it, monitoring and evaluation of results and control. 4. adjustment of the adopted plans, evaluation of results and control. To the main stages of management:
(BUT) 1, 2, 3
(AT) 2, 3, 4
+(C) 1, 3, 4
(D) 1, 2, 3, 4
53. Maslow's levels of motivation are
(BUT) The need for development and recognition
+(V) Need for development and recognition, social need and need for security, basic needs
(WITH) Social need and the need for security
(D) basic needs
54. What function is not characteristic of Fayol's process approach to management?
(BUT) Work planning
(AT) Organization of work
+(C) Independence of the judgments of managers certain areas(programs)
(D) the control
55. What components are traditionally divided into tasks of the organization?
(BUT) Work with people
(AT) Working with people and information
(WITH) Working with objects and people
+(D) work with people, work with people and information and work with objects and people
56. What sequence of priorities will allow the company to succeed:
+(A) People - products - profit
(AT) Profit - people - products
(WITH) Products - profits - people
(D) people - profit - products
57. What is the primary need for the successful work of an employee in a new place?
(BUT) Compliance with specialization
(AT) Fair remuneration
+(C) Social adaptation
(D) growth prospect
58. The essence of the situational approach is:
(BUT) Knowledge of professional management methods that have proven their effectiveness; ability to foresee the consequences of applied methods and concepts
(AT) Correct interpretation of the situation, identification of the most important factors
+(C) All of the above
(D) application of methods of action. causing the least negative effect in a given situation, with maximum efficiency
59. Any enterprise, regardless of its legal form, must have
(BUT) Premises, office
(AT) Management
(WITH) Means, equipment
(D) staff members
60. The rule is
(BUT) Sequence of actions to be taken in a particular situation that tends to recur
+(V) Guaranteeing the performance of specific actions in specific ways in a specific single situation
(WITH) Specifically formulated experience of the past
(D) sequence of operations
61. What main features should such an archetype of a manager as a “leader” have?
(BUT) Ability to locate failure and take corrective action
(AT) Ability to resolve personal conflicts that arise in volitional decisions
(WITH) Be outgoing
+(D) the ability to communicate with people, the ability to recognize the potential of each person and interest him in the full use of this potential
62. More often they resort to rotation in
(BUT) USA
(AT) Russia
(WITH) England
(D) Japan
63. What is the most important function of management?
(BUT) Getting the maximum profit
(AT) Create conditions for the further successful functioning of the enterprise
(WITH) Minimization of tax payments
(D) conquering new markets
64. Of the items listed: 1. Analysis of the wage survey. 2. conditions in the labor market. 3. productivity and profitability of the organization. The salary structure is determined by
(BUT) 1, 2
+(V) 1, 2, 3
(WITH) 2 and 3
(D) 1 and 3
65. What is the meaning of the word "risk" when making decisions?
(BUT) The degree of significance of the problem for the overall activity of the company
(AT) The degree of influence of an incorrectly solved problem on the official position of the head
+(C) The level of certainty with which the outcome can be predicted
(D) level of excess of one's authority
66. In order to be effective control must be
(BUT) Comprehensive
(AT) permanent
+(C) economical
(D) independent
67. The preliminary control of the financial resources of the organization is
+(A) Budget
(AT) The conclusion of the audit organization
(WITH) Balance
(D) financial report for the past period of time
68. Why are methods of direct coercion and fear of punishment being replaced by methods of social coercion?
+(A) The mechanism of coercion ceased to ensure the development of production
(AT) It became unprofitable to maintain a large staff
(WITH) It is difficult to prepare a manager who is able to use them effectively
(D) the labor movement achieved a certain protection of workers from direct coercion
69. What ability of a manager, according to McGregor, leads to success?
(BUT) performance
+(V) Predicting human behavior
(WITH) Leadership
(D) product demand forecasting
70. What are the features of cybernetization in relation to automation?
+(A) Inclusion in the algorithm of the stage of using intelligence, i.e. the ability to solve non-formalized problems and find a way out in unforeseen situations
(AT) Giving the machine the ability to think
(WITH) The use of electronic computing technology in combination with the stages of "brainstorming" and expert assessments
(D) a qualitatively new level of technology and technology
71. What is called "sociotechnical systems"?
+(A) People involved in the production process
(AT) Computers
(WITH) CNC machines
(D) computer systems that replace a certain number of workers
72. Define the main stages of building an organization?
(BUT) Determining the nature of the work to be performed
(AT) Distribution of work between individual management positions
(WITH) Classification of management positions, building logical management groups on this basis
+(D) determining the nature of the work to be performed. Distribution of work between individual management positions. Classification of management positions, building logical management groups on this basis
73. Of the following: 1. Provides management with information needed for future planning; 2. comparison of actually obtained and required results; 3. promotes staff motivation. Final control functions include:
(BUT) 1, 2
(AT) 2, 3
(WITH) Only 1
+(D) 1,2, 3
74. What are the aspects of the human variable in the situational approach to management?
+(A) All of the above
(AT) the behavior of individuals, the behavior of people in groups
(WITH) The nature of the leader's behavior, the functioning of the manager as a leader
(D) influence of the manager on the behavior of individuals and groups
75. Tactics is
(BUT) Long term strategy
+(V) Short term strategy
(WITH) Medium-term plan, results appear in 3-4 years
(D) medium-term plan, results appear in 1-2 years
76. The main components of the communication model are:
(BUT) Object, subject, interaction
+(V) Source, Message, Channel, Destination
(WITH) Object, subject, influence, feedback
(D) external environment, internal environment, interaction
77. What is the reason for the need to check the result of the decision?
+(A) If the solution is good, you will know what to do in a similar situation; if it is bad, you will know what not to do.
(AT) According to the accuracy of the implementation of the solution, it is possible to assess the qualifications of subordinates
(WITH) Checking the reliability of the administrative structure
(D) checking the reliability of the expert structure
78. The classical (administrative) school in management set as its goal
(BUT) Considering an administrator as a profession
(AT) Coordination of the work of the financial apparatus at the enterprise with production and marketing
(WITH) Creating a New Control Style
+(D) creation universal principles management
79. The purpose of control is
(BUT) Checking the implementation of the plan
(AT) Collection of statistical information
(WITH) Increasing dependency of subordinates
+(D) providing management with information to adjust the plan
80. What condition prevents the emergence of a formal organization of people (according to Bernard)?
(BUT) Ability to communicate
(AT) Achieving a common goal
+(C) The desire for freedom of action
(D) desire for joint action
81. What is the principle of unity of government?
(BUT) Each employee (employee) can have only one supervisor
+(V) Full and absolute responsibility for the activities of the entire enterprise should be borne by one person
(WITH) The number of persons in effective management is limited
(D) group of leaders is responsible for the work of the team
82. In what cases do they turn to qualitative forecasting methods?
(BUT) Lack of access to information by other means
+(V) Lack of information received quantitative methods forecasting
(WITH) The time limit for solving the problem is very limited.
(D) in the absence of sufficient funds for forecasting
83. The hallmark of a formal organization is
(BUT) Lack of unity in the actions of its members
(AT) Hard pressure on its members
(WITH) Availability of job descriptions and instructions
+(D) conscious coordination of the actions of two or more persons
84. An example of influence through reasonable faith is the attitude
(BUT) Worker with master
(AT) Peasant and landowner
+(C) Patient with attending physician
(D) defendant and judge
85. Procedure is
+(A) Sequence of actions to be taken in a particular situation that tends to recur
(AT) Sequence of specific actions to be performed in a single specific situation
(WITH) Using the experience of the past
(D) guaranteed performance of specific actions
86. The ultimate goal of management is
(BUT) Development of the technical and economic base of the company
+(V) Ensuring the profitability of the company
(WITH) Rational organization of production
(D) professional development and creative activity of the employee
87. How can influence through fear be used with skilled workers?
(BUT) Pay cut intimidation
(AT) The threat of being fired
(WITH) The threat of demotion
+(D) intimidating the possibility of infringement of self-esteem
88. The most common source of conflict when changing the rules and procedures of work is
(BUT) Infringement of someone's interests
+(V) The way management communicates new rules
(WITH) Unwillingness of people to change the established nature of work
(D) vagueness of the purpose pursued by these changes
89. For what purposes is brainstorming used in the decision-making process?
(BUT) Intensification of the thought process
(AT) Analysis of non-standard solutions
+(C) Identification of alternatives
(D) involvement of all participants in the decision-making process
90. Which person should be chosen as a new employee in most cases?
(BUT) A person who is attractive to the leader with his personal qualities
(AT) The person who is best qualified to do the actual work in the position
(WITH) The candidate who appears to be the most suitable for promotion
(D) a candidate who has great potential
91. Why is an excessive number of subordinates dangerous?
+(A) Loss of team control
(AT) The growth of the bureaucracy
(WITH) Duplication of effort
(D) all of the above
92. The development of the principles of scientific management in the United States was facilitated by
(BUT) Diligence of free citizens
(AT) England support
+(C) Formation of large industries and enterprises
(D) French resistance
93. Which of the following communication roles performs the function of messaging in an organization?
(BUT) watchman
+(V) Svyaznoy
(WITH) opinion leader
(D) cosmopolitan
94. What, according to Berkhord, is the reason for the emergence of an informal organization?
(BUT) People's desire for chaos
(AT) The unwillingness of the team to work
(WITH) Weakness of formal organization
+(D) the need for protection from formal organization
95. The principle of the Z theory, which is a priority for increasing labor productivity -
(BUT) Rejection of layoffs
(AT) Personnel rotation
(WITH) Commitment to the well-being of all employees
+(D) participation of both management and employees in decision-making concerning their work
96. highest achievement school of scientific management is to develop
(BUT) Labor motivation methods
(AT) Methods of mathematical modeling
+(C) Analysis of work operations
(D) ways psychological compatibility workers
97. Define the principles underlying management?
(BUT) Unity of command, motivation, leadership, feedback
(AT) science, responsibility, correct selection and staffing
(WITH) Profitability, feedback, unity of command, motivation
+(D) all of the above
98. What kind of power would be most acceptable in a research group of highly qualified specialists?
(BUT) Traditions
(AT) Charisma
(WITH) Through fear
+(D) expert
99. When establishing governance structures, the following should be taken into account
(BUT) How many levels of management may be required, how formal should the interaction be
(AT) Degree of centralization, whether all issues should be decided by top management
(WITH) The complexity of the organizational structure
+(D) number of control levels. The degree of formality of their interaction. degree of centralism. The complexity of the organizational structure
100. Factors influencing individual behavior and success are:
+(A) All of the above
(AT) Mental and physical abilities, values and attitudes
(WITH) Performance
(D) values and claims, needs
101. What are the components of management?
(BUT) Strategic management, control
(AT) operational management
(WITH) Control, operational management
+(D) all of the above
102. The practice of management arose
(BUT) In the 20th century, during the industrialization of industry
(AT) Together with the creation of the School of Management by F. Taylor
+(C) Together with the association of people into organized groups, for example, tribes
(D) along with the emergence of a systematic approach
103. What is "incitement"?
(BUT) Conditions in which a person is forced to carry out a specific activity
+(V) A feeling of lack of something that has a certain direction and is focused on achieving a goal (desire to do something)
(WITH) Forcing someone to do a certain activity
(D) creating someone's interest in a particular activity
104. The classification by type of interaction between an organization and a person includes:
(BUT) Traditional organization
(AT) Divisional
+(C) Corporate
(D) matrix
105. The classification according to the type of interaction of the organization with the external environment includes:
(BUT) Divisional
(AT) Individualist
+(C) organic
(D) corporate
106. The classification according to the type of interaction of units in the organization includes:
(BUT) mechanistic
(AT) Corporate
+(C) matrix
(D) organic
107. What type of relationship is not typical for corporate culture In the organisation?
(BUT) Monopoly and standardization in activities
(AT) Dominance of hierarchical power structures
+(C) The combination of competition and cooperation in the activities of employees
(D) principle of majority or seniority in decision-making
108. What features are not characteristic of the mechanistic type of organization?
(BUT) Narrow specialization at work
+(V) Ambitious Responsibility
(WITH) Clear rights and responsibilities
(D) clarity in hierarchy levels
109. The theory of bureaucracy by Max Weber substantiates the effectiveness of the distribution of powers in an organization by type:
(BUT)"Matryoshka"
(AT)"Flower"
+(C)"Christmas Trees"
(D) "Umbrella"
110. Management is a science that studies
(BUT) Market relations
+(V) Management of intellectual, financial, raw materials and material resources
(WITH) Ways to finance the health care system
(D) market structure
111. Organizational documents do not include
(BUT) States of Institutions
(AT) Procedure and rules of activity
(WITH) Statutes of institutions
+(D) sale announcements
112. The functions of the strategic management level do not include:
(BUT) Organization Design
(AT) Forecast
+(C) Accounting for stocks of raw materials
(D) market dynamics analysis
113. The functions of the operational level of management do not include:
(BUT) Regulation
(AT) Accounting
+(C) Organization structure design
(D) the control
114. Participation is
(BUT) Profit distribution due to productivity growth
(AT) Design and redesign works
+(C) Involvement of employees in the analysis of problems and their solutions
(D) a method of simulating the development of managerial decisions according to given rules
115. Organizational structure- This
(BUT) The art of managing intellectual, financial, raw materials, material resources
(AT) Type of human activity aimed at satisfying needs through exchange
+(C) Management system that determines the composition, interaction and subordination of its elements
(D) a method for simulating the development of managerial decisions according to given rules in various production situations
116. One of the main functions of management is
(BUT) Monitoring the progress of production
(AT) Methodological support for decision-making
+(C) Planning
(D) issuance of orders and directives
117. Which of the following theories of motivation does not apply to content theories:
(BUT) Theory of Abraham Maslow
+(V) Porter Lawler Model
(WITH) Frederick Herzberg's theory
(D) McClelland's theory
118. The process of encouraging oneself and others to work towards achieving personal goals or goals of the organization is:
(BUT) Organization
(AT) Action
(WITH) Coordination
+(D) motivation
119. Performance of work under compulsion or through economic incentives is:
(BUT) Motivation by status
+(V) External motivation
(WITH) Motivation based on results
(D) intrinsic motivation
120. “When starting to perform this or that work, a person with a certain degree of probability expects that the efforts expended by him will bring the necessary result, which also, with varying degrees of probability, should be noticed by the manager and appropriately rewarded.” This position is responsible for:
+(A) Vroom's expectancy theories
(AT) Theories of Porter Lawler
(WITH) McClelland's acquired needs theory
(D) Adams' theories of justice